I hope to launch a combined email, filesharing, calendar, contact,
telephone system running on one device targeted at small but growing
UK businesses. The email and collaboration software is called desknow
www.desknow.com and the telephony software is asterisk
www.asterisk.org It is important to restrict the market to the south
east of the UK.


I need to understand the average cost per seat of email, calendar,
filesharing and contact info currently for small businesses in the UK.
Implementation then support.

I need to understand the cost per seat of telephony. Implementation and support.

I want to understand the current cost of technology per user to
deliver the above collaboration software to small businesses in the UK
less than 20 employees costed on a per employee basis.

I need to understand what products I would compete with if any.

What is the market size in the south east of England?
Can this be segmented or grouped into sectors?
Are there any Market growth trends?
Other key market characteristics?
What is the best way to market to businesses in this arena?

Main competitors / products currently targeting these segments.