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Subject:
Outlook Express 6
Category: Computers > Operating Systems Asked by: bigjim-ga List Price: $2.50 |
Posted:
25 Aug 2002 17:56 PDT
Expires: 24 Sep 2002 17:56 PDT Question ID: 58446 |
I am still looking for fixes for my slow to open(approx.1and1/2 min.) O.Ex. 6. I have already deleted unneeded files and compacted the others.I have tried disabling the splash screen.I have tried M.S.'s answer(repairing from tha O. S. install disk)None of these fixes have made it any faster to open.Does anybody out there know how to fix this problem without resorting to manual deletion and re-installation or using a reg. hack? | |
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Subject:
Re: Outlook Express 6
Answered By: snapanswer-ga on 30 Aug 2002 15:15 PDT Rated: |
If it is now opening fast enough for you, you can try bringing copies of folders into your new message store, one at a time, until you find the one that is slowing things down. If you are uncomfortable handling this on your own, you may want to use the procedure outlined in this Microsoft Knowledgebase Doucment: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q313055 If it is not opening fast enough for you, and if you use a dial-up connection, you can try disabling DNS in the dial-up adapter. This is described in the following Knowledgebase Document from Microsoft: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q291650 If that does not change the behavior, you may need to look into replacing your Imagehlp.dll file, as described in the following Knowledgebase Document from Microsoft. This is particularly worthy of investigation if you use Network Associates or McAfee Virus Scan products: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q235300 The document above also details the Pstore fix, which you may need to consider again. I have not detailed it here, as I know you are wanting to avoid Registry fixes. Still, it is striking to me that it is only slow to open the first time you open it each day. Here's something else to try if you have a broad band connection. Before starting Outlook Express, launch your web browser. Surf a little to get that network connection nice and warmed up. Then launch Outlook Express. If that's is it, it may be a sleep setting on your network card. I'm running out of ideas, but, if you post a clarification request with new observations or questions, I will see if I can track down additional information. Good luck Big Jim. This sounds like a very annoying problem. Microsoft Search Terms: Slow Outlook and Slow Outlook Express 6 |
bigjim-ga
rated this answer:
snapanswer-ga was very thorough in his asessment of my problem and went out of his way to find several possible solutions to my problem.I seriously doubt Microsoft would have come up with better solutions even if I had used their outragously overpriced fee per incident service.A virtual plethora of information at an extemely resonable price.Thank You |
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Subject:
Re: Outlook Express 6
From: sublime1-ga on 25 Aug 2002 18:53 PDT |
bigjim... Give this page a look and see if it "brightens your Outlook"... :) http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q271510 I realize it's about OE 5, 5.01 & 5.5, but if I was you, I'd explore all options... If it works, let me know... sublime1-ga |
Subject:
Re: Outlook Express 6
From: bigjim-ga on 26 Aug 2002 11:23 PDT |
This comment is in response to sublime1-ga's comment. First of all,thanks fortrying to help.Unfortunately I could find nothing on tha M.S. "knowledge base" that really applied to running O.Ex. in XP.Unfortunately,according to M.S. IE6(outlook express) cannot be uninstalled from XP.This was supposedly done to protect adminestrators.A likely story. I realize I could physically unistall by going to C:/ and deleting,but this seems a bit dicey being that if I.E.6 is not meant to uninstall from XP,it may not reinstall correctly which could leave me worse off than I am now. Hacking the reg. also seems a bit much(although a 2 line reg. edit is one of M.S.'s solutions.With my luck it would work about as well as their other solution(repair from the Xp install disk)which didn't work at all. I'm afraid I may just be stuck with a slow to open O.Ex. It's only really slow the first time I open it of the day.Maybe I'm lucky it works as well as it does cosidering some of the nightmares I've heard about other email clients. I would still however,welcome any help that anyone could provide. Thanks, Big Jim |
Subject:
Re: Outlook Express 6
From: harijs-ga on 27 Aug 2002 14:05 PDT |
Perhaps you can try installing the IE6 Service Pack 1? It is about to be released at any moment. I myself had problems with IE6/OE6 and a beta version of the Service Pack 1 fixed them. |
Subject:
Re: Outlook Express 6
From: sublime1-ga on 27 Aug 2002 18:10 PDT |
bigjim... I agree with your concern about simply deleting the program without cleaning the registry as well. There are some programs which allow you to do this, such as Fix-It Utilities Registry Fixer, which I've found indispensible for uninstalling programs which have no funcional uninstall. I simply delete them and then run the Registry Fixer. It locates all the non-functional registry entries (which show up in droves after you delete a program), and allow you to eliminate them from the registry safely. It's never failed me yet. Fix-It's homepage is here: http://www.ontrack.com/fixit/ but it costs $. On the other hand, Outlook Express has some of its folders in strange locations, such as the location for its Inbox, Outbox, and storage folders. On my machine, these are in: C:\WINDOWS\Application Data\ Identities\{********-****-****-****-************}\ Microsoft\Outlook Express\ You'd probably want to save these .dbx files and integrate them into your new installation, since they contain all your mail and folders. The Service Pack mentioned by harijs-ga sounds like the safest bet, for now... sublime1-ga |
Subject:
Re: Outlook Express 6
From: snapanswer-ga on 27 Aug 2002 21:54 PDT |
This is one of those questions that is difficult to answer, unless Microsoft or someone has a technical note about it (which I haven't found). That would bring us to the realm of trouble shooting. Here is something to try: Temporarily change the location of your message store. Before you do, make a note on a piece of paper of where your current message store folder is. You should find that at: Tools | Options | Maintenance | Store Folder When you restart Outlook you will have an empty message folder, with the exception of a default welcome message, perhaps. Note if Outlook opened faster or not. If it did, we know we have trouble with one or more of your message folders. If it was still slow, we'll know it's something else in Outlook, either a corrupt installation or a bad setting. Post your findings and either myself or another researcher can try to help you from there. Good Luck... and hang in there. |
Subject:
Re: Outlook Express 6
From: debbi-ga on 30 Aug 2002 13:41 PDT |
I had a similar problem and it had to do with the amount of messages that were in the inbox. Do you have lots of messages (sometimes as few as 100 but normally over 1500) saved in there? If you do you may want to delete a lot of them. |
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