Thanks for asking!
My research has located the following White Papers and articles
pertaining to Telecommunications Billing Management, Inventory
Management, and Expense Control. Although some of the papers are
presented in HTML versions on a webpage, most are in Adobe Acrobat
.pdf format, which require Acrobat Reader. Free download is available
from Adobe Systems (http://www.adobe.com/products/acrobat/readstep2.html).
I have grouped the research results by category for your convenience.
Billing Management
------------------
Sun Microsystems
Profiting from the Wireless Net Effect
https://www.sun.com/aboutsun/media/presskits/wireless/profit-neteffect.pdf
ZDNet
Telecom Portfolio Management on the Rise By Don Carros December 20,
2001
http://techupdate.zdnet.com/techupdate/stories/main/0,14179,2834183,00.html?chkpt=zdnnp1tu
Peregrine Systems
Return on Investment for Telecommunications and Infrastructure
Management
http://www.advancedmarketplace.com/collateral/PartnerCollateral/PeregrineTelcoROI%20white%20paper.pdf
Shorecliff Communications
Broadband Wireless Online
Smart Billing/Management for Broadband Wireless ISPs, By Robert
Hoskins
http://www.shorecliffcommunications.com/magazine/volume.asp?Vol=16&story=161
EMC2
How to Streamline Billing and Maximize Revenue Collection
http://hoovers.bitpipe.com/data/detail?id=1019243012_618&type=RES&x=547448790
Communications Convergence
Telecommunications Accounting - Mastering Complexity
http://www.cconvergence.com/article/CTM20020705S000
LTC International
Billings Systems Selection - Drafting the Right Player
http://www.ltcinternational.com/documents/BN011029.pdf
IBM
Telecom Case Studies - Bouygues telecom eases corporate invoice
analysis with online service
http://www-1.ibm.com/industries/telecom/casestudy/CASESTUDY_77430.html
Netopia
Cost Control through Remote Control
http://www.netopia.com/software/solutions/tb2/whitepapers/costcontrol.pdf
InterProm USA
IT Cost Charging Challenges
http://www.interpromusa.com/IT%20Cost%20Charging%20Challenges.pdf
Inventory Management
--------------------
Verizon
What Telecommunications Providers Need
http://www.verizonit.com/pdf/standardwpaper.pdf
CommWorks
Hardware Logistics and Inventory Management
http://www.commworks.com/pdfs/Professional_Services/Logistics_InventoryAB.PDF
CorVu
Supply Chain Management
http://www.som.cranfield.ac.uk/som/cbp/pma/FORUM%20-%20Supply%20Chain%20Management%20White%20Paper.pdf
BoldTech Systems
The Business Case for Provisioning Inventory Management
http://www.boldtech.com/businesscasefor.pdf
International Business Systems
ERP and the Evolution of Demand-Driven Supply Chains
http://www.ibsus.com/wp-erp-and-demand-driven-supply-chains.html
Expense Control
---------------
Cisco Systems, Inc.
Creating a Plan for Success in Uncertain Times
http://www.cisco.com/offer/tdm_home/outbound_redirects/bitpipe/iq_plansuccess.html
White Cross Systems, Inc.
Profiting from Customer Behavior
http://www.whitecross.com/white-papers/wnfwp0301.htm
Bridgewater Systems
The Challenge: Driving Adoption, Customer Loyalty, and Revenues from
the Wireless Infrastructure
http://www.bridgewatersystems.com/products/netprofile/carrier/policies_and_profiles_white_paper_abstract.html?BSCID=bc6acaf437ade7d2d6bd9f86a17afd11
Simplified
Taming the Cost of Communications in the Global Enterprise
http://www.ispworld.com/iwp/Simplified.EnterpriseCommMgt.WP.pdf
Compass
Strategies for Communications Managers - Unit Costs and Chargebacks
http://209.238.236.162/pubs/strat.htm
Sourcing Interest Group
Managing Outsourcing Results
http://artsandtechnology.humber.ac.uk/~sshipley/Teaching/cpg133/ManagingOutsourcing.pdf
://www.google.com/search?num=30&hl=en&lr=&ie=ISO-8859-1&client=googlet&q=telecommunications+%22expense+control%22+%22white+paper%22
CommWeb
MetroPCS Deploys Telvista's Contact Center Solutions
http://www.commweb.com/article/COM20020430S0004
- - -
Collections of White Papers and Case Studies
CommWeb Tech Library
http://techlibrary.commweb.com/
CommWeb Case Studies - Business Telecom
http://www.commweb.com/caseStudies/categoryList?catid=3978
- - -
Google Search Terms
"white paper" telecommunications "billing management"
"white paper" telecommunications "inventory management"
"white paper" telecommunications "expense control"
I hope these resources and references provide the assistance required.
Should you have any questions about the resources or links, please,
feel free to ask.
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