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Subject:
Hotel modem connections
Category: Computers Asked by: mattshaw-ga List Price: $50.00 |
Posted:
05 Nov 2005 03:34 PST
Expires: 28 Nov 2005 01:25 PST Question ID: 589364 |
I am trying to connect to my office network, using a laptop with built in modem, via a hotel phone line (grand hyatt) in Beijing. The number is correct, as I hear it dialling and answering in the UK (where the office is) and it rings a couple of times. But then it cuts off and I get 'error 676 : the line is busy' and cannot continue. How can the line be 'busy' if I can hear it ring at the other end? What is kicking me off after a couple of rings? | |
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There is no answer at this time. |
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Subject:
Re: Hotel modem connections
From: smelt-ga on 05 Nov 2005 05:36 PST |
Things to try http://support.earthlink.net/mu/1/psc/img/walkthroughs/windows_9x_nt/dialers/dial-up_connections/6791.psc.html http://www.modemsite.com/56k/duns676.asp |
Subject:
Re: Hotel modem connections
From: qrysdonnell-ga on 05 Nov 2005 15:04 PST |
There may be too much interference on an international line to get a connection. |
Subject:
Re: Hotel modem connections
From: stepheno-ga on 05 Nov 2005 20:58 PST |
I resolved a similar problem by disabling busy signal detection on the modem--generally accomplished by using "AT X1" as an initialization string. |
Subject:
Re: Hotel modem connections
From: j33p-ga on 06 Nov 2005 13:26 PST |
My guess is that the modem is detecting the international ring as a busy signal. Since it is a hotel, I wouldn't use an ATX1 as this turns off the dial tone detection as well as busy signal detection. Go to your connection properties, additional settings and type in atx2 for the initialization string, this will allow for dial tone detection to ensure you are not messed up if the hotel has a delayed dial tone. |
Subject:
Re: Hotel modem connections
From: jissjj-ga on 08 Nov 2005 03:56 PST |
All versions of Windows - This error can occur if: * You are dialing the wrong number * There is a problem at your ISP or in the telephone network * You have voice-mail or other custom calling feature that produces a stutter dial-tone * You haven't specified the proper country settings for your modem and the number you are dialing, or your modem doesn't support the country you are in. * If you include the disable call waiting code in your dialing, and your phone line does not support call waiting; or, if you have call waiting, but your phone company doesn't support the disable call waiting code. Check the settings for the DUNS Connectoid you are using. If you have voice-mail or other custom-calling feature that produces stuttered dial-tone, you may be able to eliminate the problem by disabling dial-tone or busy detection: Add x to extra settings to disable busy and dial-tone detection; add x2 to extra settings to disable only busy detection. If your modem doesn't offer support for your country, disabling dial-tone/busy detection (x in extra settings) might work (only if tone or pulse dialing for selected country is compatible with yours). Use modem's speaker to listen to connection attempt: Make sure it dials, and make sure you do not hear a busy signal. Examine Modemlog to see what number is actually being dialed. (If # dialed is not displayed, adding E1 to extra settings may help.) Try dialing with pulse instead of tone; Try increasing the tone duration. [ s11=120 ] Windows NT - Error 676 line busy is reported when you should receive a 'No Dial Tone' 680 error. This was first correct in SP6. Windows 98 - Depending upon the method you use to connect to your ISP, this error may occur even if you have configured automatic re-dial when the line is busy. |
Subject:
Re: Hotel modem connections
From: chinaexpert-ga on 27 Nov 2005 04:38 PST |
Please feel free to contact local hotel IT support,I think you have not the access to dial up the number in that hotel. |
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