Why can't I enable realtime protection? Its' configured, but shows red in toolbar.

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Request for Question Clarification by rainbow-ga on 11 Nov 2005 06:16 PST

Quite a few people seem to have this problem. Reading through the
following thread, I found these solutions worked for most people:

"I tried all symantec and the above solutions. starting CCAPP.EXE
manually fixed the problem till next boot.
This workaround solved it for me;
I dragged a shortcut from c/prog/common/symantec shared/ccapp -- to;
c/docs&settings/all users/start menu/progs/startup. This has sorted
it."

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Another solution:

"Ccapp.exe is necessary for the auto-protect and e-mail scanning function to work. 
If it doesn't switch on when you boot the system you can search it and
open it and it WILL run, making the auto-protect and e-mail scanning
function running again.

BUT: Closing the system will stop ccapp.exe from running and rebooting
will not start it up again. You have to make sure ccapp.exe starts up
at the start up of the system to solve this problem!

SO: do the following:
Start --> Run --> -->"msconfig" and look in the startup tab to check
the ccapp box. My problem was:

CCAPP was NOT LISTED IN the startup tab of MSCONFIG!

To solve this:

Download a freeware program to be able to add and remove programs to
the startup list. This way you can add CCAPP to your startup list;
check it, and the next time you reboot, ccapp will start as well and
thus starting up your auto-protect and e-mail scan functions!

An example of such a program is "Starter 5.6.1.40". It worked for me
and will work for you if you have the same problem."

http://www.pcuser.com.au/pcuser/hs2.nsf/web/71AC67F74222EBC2CA256EA40020EB1F

Please let me know if either of the above solutions solves your problem.

Best regards,
Rainbow