I go to web sites that tell me that Maccromedia Flahsplayer is
required. I already have this installed (latest version) but the
sites still won't display
the page. Why? |
Request for Question Clarification by
livioflores-ga
on
27 Nov 2005 19:22 PST
Hi!!
Is there any message displayed or just a blank page?
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Clarification of Question by
sscarbro-ga
on
27 Nov 2005 20:51 PST
No page displayed--only ad ad at the top and then :
Flash PlugIn required.
Click here to download.
below. This has happened on other pages as well. The page I tried
this time was www.bestweekever.vh1.com. I had same problem at
http://www.vzwpix.com when trying to send pix messages. In that case,
the buttons just don;t work and they say I need Flashplayer installed.
I have installed it numerous times and it always verified that is
instlaled properly.
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Request for Question Clarification by
livioflores-ga
on
28 Nov 2005 04:00 PST
Hi!!
It could be great if you tell us which browser are using and if this
happens in ALL pages with flash or only in some of them.
I suggest you to visit and read the following pages completely before do anything:
"Macromedia - Flash Player TechNote : Macromedia Flash Player Support FAQ"
http://www.macromedia.com/cfusion/knowledgebase/index.cfm?id=tn_15511
"Macromedia - Support : Flash Player Support Center":
http://www.macromedia.com/support/flashplayer/
"Macromedia - Test Macromedia Shockwave and Flash Players":
http://www.macromedia.com/shockwave/welcome/
Probably uninstallig it completely, restarting your computer and
installing it again do the trick.
Let me know if you have any success or what are the news to continue
researching on this.
Regards,
livioflores-ga
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Clarification of Question by
sscarbro-ga
on
28 Nov 2005 07:52 PST
Thank you. However, I have read all of the links you sent and tried
uninstalling, restarting and reinstalling. I have tried their
suggestions as well. My computer at work allows me to use these web
sites properly and I have even tired to compare my Internet settings
aginst that machine, but I cnanot find the difference!
Any other suggestions?
Thanks again
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Request for Question Clarification by
livioflores-ga
on
28 Nov 2005 19:18 PST
The last thing I can suggest you is to repair the Internet Explorer browser:
Click Start, Settings, Control Panel, Add/Remove Programs. Find IE in
the list and click Uninstall/change. At the next dialog box select
Repair and click Continue. At the end of the process, you will need to
restart you computer.
For more info about this task see:
"How to reinstall or repair Internet Explorer and Outlook Express in Windows XP":
http://support.microsoft.com/kb/318378/en-us
"Help: Browser: Internet Explorer Repair Tool":
http://xtra.co.nz/help/0,,4130-1292662,00.html
Hope this helps you.
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