I can't get outlook or outlook express to send email to a pop3
account.  This is the error: The connection to the server has failed.
Account: 'Rodney Grier', Server: 'mail.norred.com', Protocol: POP3,
Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number:
0x800CCC0E

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Request for Question Clarification by livioflores-ga on 29 Nov 2005 15:11 PST

Hi!!


This could be a configuration problem, please see the following page:
"You receive a "Socket error: 10061, Error Number: 0x800ccc0e" error
message when you try to send or receive e-mail in Outlook or in
Outlook Express":
http://support.microsoft.com/default.aspx?scid=kb;en-us;q191687


If you have installed a Norton's product see:
"Cannot send or receive email with regular email such as Microsoft
Outlook or Outlook Express after installing Norton Internet Security":
http://service1.symantec.com/SUPPORT/nip.nsf/docid/2005020123585136?Open&src=&docid=2001060516275506&nsf=nav.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=&seg=

"Error: "Your server has unexpectedly terminated the connection . . ."
when sending or receiving email in Outlook or Outlook Express":
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001060516275506


Check if something of this helps you, also check if your firewall is
not blocking the port 110.

If this helps you to fix the problem let me know so I can claim the
prize by posting this at the answer box, if not I will continue the
research.

Regards,
livioflores-ga

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Request for Question Clarification by livioflores-ga on 30 Nov 2005 12:42 PST

Did you try any of the advices?

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Clarification of Question by susan710-ga on 30 Nov 2005 13:29 PST

I have my IT guy working on it, but so far no luck.  I'll update you tomorrow.