Our PC keeps reseting the color quality to "Low" everytime we turn it
on. Once it has reset it, I can change it back to "High", and it does
stay there until it's either shut down and or restarted. |
Clarification of Question by
gatata-ga
on
02 Dec 2005 12:36 PST
Thank you so much for your comment TLSpiegel-ga, but I had already
tried that and it is at: Highest (32 bit). I also have Windows XP as
my OS.
Thank you very much again.
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Request for Question Clarification by
denco-ga
on
02 Dec 2005 14:00 PST
Howdy gatata-ga,
What is the brand and model of your monitor?
It would be helpful to know the brand and model of your video card as well.
Thanks! denco-ga - Google Answers Researcher
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Clarification of Question by
gatata-ga
on
02 Dec 2005 19:33 PST
Yes Denco-ga, thank you for asking. The monitor is a Samsung Model:
SyncMaster 171v and the card is a NVIDIA GeForce 4MX420. Please feel
free to ask for more info. if needed.
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Request for Question Clarification by
denco-ga
on
02 Dec 2005 23:27 PST
Howdy gatata-ga,
Much thanks for the very helpful clarification that you provided. I would
like to suggest that you download and install the most current drivers for
your monitor and video card.
Here is the driver for your monitor, from the Samsung website.
http://org.downloadcenter.samsung.com/downloadfile/ContentsFile.aspx?CDSite=SS&CttFileID=39004&CDCttType=DR&ModelType=N&ModelName=171V&VPath=DR/200308/20030828141417250_2003062518347_171V_XP.zip
Here is the driver for your video card, from the NVIDIA website.
http://download.nvidia.com/Windows/81.95/81.95_forceware_winxp2k_english_whql.exe
I strongly suspect that one or the other driver has become corrupted
and your system is not "remembering" the proper monitor or video card.
Thanks! denco-ga - Google Answers Researcher
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Clarification of Question by
gatata-ga
on
03 Dec 2005 10:01 PST
Denco-ga, thanks for the suggestions/links. I tried both and it did not work out...
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Request for Question Clarification by
denco-ga
on
03 Dec 2005 13:30 PST
Thanks for trying that, gatata-ga.
Two more things to try then, and much thanks for your patience with this
diagnostic process.
One at a time, I want you to "remove" your video card and monitor. This
should be done by going to Start, Settings, Control Panel, System. Once
there, select the Hardware tab, then click on the Device Manager button.
First time through, click on the plus sign next to "Display adapters"
then click on your video card, then click on Action in the menu area,
and click on Uninstall. Once that is done, you should reboot your
computer and if it ask for the drivers, either put in the CD for the
video card, or point the system to the driver that you downloaded.
Test the settings and see they "stick" for you.
If they don't, do the same process as above, except this time select
"Monitors" and Uninstall your monitor, reboot and test. Thanks!
Looking Forward, denco-ga - Google Answers Researcher
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Clarification of Question by
gatata-ga
on
05 Dec 2005 13:02 PST
Denco-ga, thanks very much for your suggestions - they did not work
for me, so, at this point I think I should probably reload my OS just
to ensure that all errors/corruptions within it are cleared...
Thank you again,
gatata-ga
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Clarification of Question by
gatata-ga
on
07 Dec 2005 10:26 PST
Hi harveycobalt-ga and thanks for your interest in answering my
question...No I am not turning the power off between sessions...I turn
it off from Start/Turn Off...My OS is Windows XP. unless the computer
freezes, I never turn it off from the CPU.
Thanks again!
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