Active Call Center (formerly known as Personal Receptionist) by Sunny
Beach Technology is the type of product you are looking for.
"Active Call Center is a generic voice telephony tool that can be used
to create almost any kind of automated phone attendant"
http://www.sunny-beach.net/prapplications.htm
The Active Call Center feature that works best for your needs is the
Answering Machine/Voice Mail feature:
"Answering Machine or Voice Mail: Record incoming messages, route them
to mailboxes, allow remote message access, and even forward voice mail
messages to e-mail or other phones. Answering machine,
voice-mail-to-email, and message forwarding examples included."
http://www.sunny-beach.net/prapplications.htm
For additional ways to utilize Active Call Center, visit
http://www.sunny-beach.net/prapplications.htm
Sunny Beach Technology is selling Active Call Center for $199 and can
be purchased at their website. Included on the website are
demonstration videos on how to use Active Call Center. Visit their
website at http://www.sunny-beach.net/default.htm
Another suitable product would be Dial Dictate by Business Audio
Software. While it is billed as a dictation product, it can be used as
specified in your question.
"DialDictate lets you dictate by telephone.
You, and other users, dial into a computer running DialDictate to
record dictation. Recording, replay, editing and file management are
controlled by pressing numbers on your telephone keypad. When you have
completed a recording, DialDictate can then immediately send the
dictation for transcription by email, the local computer network or
via the Internet."
http://www.nch.com.au/dialdictate/
The Feature are:
-Supports 1 to 32 telephone lines.
-Controls include record, play, rewind (constant pitch), fast-forward
(constant pitch) and record edit.
-Ability to send dictation recordings by email, local area network or
internet.
-Recordings can be saved and retrieved at a later date for amendment.
-Uses the Audio Compression Manager to reduce audio file size and to
speed transmission.
-Up to 10,000 different users can use the one system each with
customizable recipient and user information.
-When used with the free Express Scribe Transcriber, your typist can
transcribe with footpedal control and variable speed playback.
-Fast setup and easy operation for day to day use.
The System Requirements are:
-Windows 95/NT4/98/2000/Me/XP.
-Pentium 233MMX or above with at least 16MB RAM.
-At least one TAPI compliant telephony device*.
-The telephone that you use must have tone dialling (DTMF).
For more information on what TAPI complaint telephony devices are,
please visit http://www.sunny-beach.net/modems/modemlist.htm
If neither of the above meet your exact needs, please clarify why and
what else you may be looking for.
Additional information:
BuyerZone.com: PC-based Phone Systems
http://www.buyerzone.com/features/savvy_shopper/savvypcphone.html
Open Directory - Telephony: Voice Response Systems
http://dmoz.org/Computers/Data_Communications/Telephony/Voice_Response_Systems/
Search terms used:
TAPI compliant telephony device
://www.google.com/search?q=TAPI+compliant+telephony+device
pc-based voice mail system
://www.google.com/search?q=pc%2Dbased+voice+mail+system |
