Listed below are the questions I am looking to be answered.  Let me
know if you need clarification.  Thanks!

1.  Who are the major competitors in the computer service/repair
market (business & consumer repair)?
2.  What is the current breakdown of market ownership by competitors
for both business & consumer services?
3.  What types of services are most popular (i.e. is phone-based
service the best according to consumers or is onsite the best? What is
preferred among business and residental customers)?
4.  What is the average repair cost for each type of service medium
(such as: at-store repair, onsite repair, online-based repair,
phone-based repair)?
5.  Is this market growing or consolidating?

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Clarification of Question by risen80-ga on 13 Dec 2005 12:53 PST

Please include links to the resources where you find your information.
 Validity is of most importance when answering these questions.