What is the orgin of giving feedback that uses the "whole message
model"?  It uses the steps of observe, thoughts, feeling and goals. 
Where can I find more on this model? Who are the consultants that teach this model?

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Clarification of Question by woodis-ga on 16 Dec 2005 20:14 PST

I would also like to see the model displayed in the response.

Hi, 

Whole Message Model (now termed : integrated message model) was
developed, along with many other models by Janet Beavin Bavelas. Janet
Beavin Bavelas is a professor in the Department of Psychology at the
University of Victoria, P.O. Box 3050, Victoria, BC V8W 3P5. E-mail:
JBB@uvvm.uvic.ca

She is also co-author to these two books, both of which appear to be
no longer in print.
Redefining language: Nonverbal linguistic acts in face-to-face dialogue
http://tinyurl.com/cojy5

Equivocal Communication (SAGE Series in Interpersonal Communication) (Hardcover)
http://tinyurl.com/8netj
Book Description
From the Book Description : "The authors bring together and illuminate
several independent lines of contemporary communication research
dealing with ambiguous communication: lying and deception; indirect
speech acts; strategic ambiguity; devious messages; and contradictory
verbal and noverbal messages. They show how equivocal communication
can be effective communication and challenge several widely held
beliefs about the nature of deceptive messages; they also place the
driving force for equivocal messages in the situation rather than in
the person."

Another book she co-authored which is in print
Pragmatics of Human Communication: A Study of Interactional Patterns,
Pathologies, and Paradoxes
http://tinyurl.com/dw5ya

I did find this article in the Canadan Journal of Communication

Using Face-to-face Dialogue as a Standard for Other Communication Systems
http://info.wlu.ca/~wwwpress/jrls/cjc/BackIssues/22.1/bavel.html

This article she is a referance on
The components of conversational facial expressions
http://portal.acm.org/citation.cfm?id=1012578

This is Dr. Janet B. Bavelas website
http://web.uvic.ca/psyc/bavelas/
On her website are links to her current projects. 

You can see a Video stream (RealPlayer) of this model on 
http://web.uvic.ca/psyc/bavelas/Face2FaceDialogue.html


Other papers of interest

Communication Theroy
http://www.afirstlook.com/archive/information.cfm?source=archther

Michael A. Gilbert, Coalescent Argumentation. Mahwah, NJ: Erlbaum, 1997.
http://www.wiu.edu/users/mfdjh/Syllabus/Gilbert.htm

thanks, and happy holidays

webadept-ga