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Q: Mobile device - record a phone call while it is taking place ( Answered,   1 Comment )
Subject: Mobile device - record a phone call while it is taking place
Category: Computers > Wireless and Mobile
Asked by: furrowedbrow-ga
List Price: $50.00
Posted: 17 Dec 2005 03:55 PST
Expires: 16 Jan 2006 03:55 PST
Question ID: 606798
I need to take instructions from clients who phone me, in
circumstances where it is not practicable to make a physical note. Nor
is it practical to type a note on the device itself, because I may be
in a car, or walking. In any case there is too much detailed
information to take, and not enough time to do it during the currency
of a phone call. I want to record the call while it is happening,
disclosing to the caller of course that this is what I am doing.

Request for Question Clarification by livioflores-ga on 17 Dec 2005 05:40 PST
I am assuming that you want to do that using a mobile phone, do you
want to know wich devices have that capability and/or which device do
you need to buy?
In that case it will be helpful to know wich provider you use and the
city/state where you are located (this is to find something compatible
with the service in use).

Clarification of Question by furrowedbrow-ga on 17 Dec 2005 13:43 PST
Both. A little more information may help. We are lawyers in the UK.
Our general mobile service provider is Orange, but we could change
just as easily to Vodafone or any of the other UK providers, if that
was necessary for the solution of this problem. The circumstances are
that we have just started to offer a 24/7/365 response to clients with
particular problems, and we can only do this out of office hours by
using mobile phones. They are bound not to ring at a time or place
which is conveneient to settle down and make a proper handwritten

Clarification of Question by furrowedbrow-ga on 20 Dec 2005 06:18 PST
My current phone is a Nokia 6230, but I am quite happy to buy a
different one, particularly if memory is an issue. It has 32Mb of
memory, but phone calls can last 20 - 30 minutes.
Subject: Re: Mobile device - record a phone call while it is taking place
Answered By: livioflores-ga on 26 Dec 2005 05:37 PST

Before start with the answer I want to tell you that this will be a
first attempt. Since I cannot confirm you the availability and/or
compatibility of the products and solutions that I found this answer
will be open for further clarifications until you get the solution
required, so please do not consider this answer ended with this first
at temp. Try with the solutions provided and if they are available and
compatible with your needs we can close the answer, if not just use
the clarification feature to request for other possible solutions.

According to Nokia's support pages there are two version of the Nokia
6230, the 6230 and the 6230i.
The first one has only 5 MB shared memory + 8 MB pool memory for
gallery files + Up to 256 MB extra memory if an MMC card is installed.
This phone can record pieces of speech, sound or an active call for
three minutes. Obviously this is not good enough for you.
The second device (6230i) has 32 MB internal memory (only 24 MB of
them are for storage images and recordings) and support for MMC cards
up to 512 MB. According to your last clarification this is the one you
I read the User Guide of this product from the Nokia UK site and found
that it has enough capability for your purposes:
"Voice recorder:
You can record pieces of speech, sound, or an active call for up to 60
minutes if there is enough memory available. This is useful when
recording a name and
phone number for writing them down later.
The recorder cannot be used when a data call or GPRS connection is active."
From page 113 of the Nokia 6230i user guide (1.9MB):

At the next paragraph you can find instructions on how to do that, it
will be a good idea to add an MMC card to the phones and then change
the storage folder to one on the MMC card, see for instruction to this
at the page 114 and for how to install the MMC card see pages 21 and
For more info regarding to your phone please refer to the following page:
"Nokia - Phone Features - Nokia 6230i":,8764,72154,00.html

If you are not satisfied with the built in feature of your phone you
can try with a different phone, I found two softwares for Symbian
Series 60 phones that can do what you need.  They are Psiloc's
Extended Recorder and Symbianware's CallRecorder. Both are available
for download in free trial versions that last for 10 and 15 days
"CallRecorder" by SymbianWare: (Price: 9.95 USD)
This useful application will let you record incoming and outgoing
phone calls. CallRecorder can start recording automatically or ask
whether to record a conversation or not - this will depend on the
rules you set.

"Extended Recorder": (Price: 12.5 USD)
Extended Recorder is a tool which implements a very important and
useful function missing in Series 60 phones: the ability of creating
voice notes longer than 60 seconds and recording phone
conversations!Extended Recorder functionality is similar to standard
Recorder, but it can do much more than a standard one! Registering
voice notes had never been so easy! Now user may forget about 60
second limitations! The only limitation is the available disk space.
Extended Recorder has the functionality of showing the remaining
available record time.

You will probably be annoyed by beeps during the record, this beeps
are probably a legal requirement, the bleeps are there to help reduce
the chances of someone recording your call without your knowledge
(this is an opinion that I heard, it is not official).
Here is a list of Series 60 phones from Symbianware, these phones can
use the softwares above:
    - Nokia 7650
    - Nokia 3650/3600
    - Nokia N-Gage/N-Gage QD
    - Nokia 3660/3620
    - Siemens SX1
    - Nokia 6600
    - Nokia 7610
    - Sendo X
    - Nokia 6620
    - Nokia 6260
    - Nokia 6670
    - Nokia 6630
    - Panasonic x700/x701
    - Nokia 3230
    - Nokia 6680/6681

Other phone you can use is the Siemens S65, it has unlimited recording
capacity (depends on capacity of the MMC card), one button direct
recording. See the page 104 of its Manual (Dictat. Machine). Download
it from here:,2241,uk_en_0_27139_rArNrNrNrN_variation%253A-5_pageType%253Amanuals_imagePos%253A0,00.html

According to a brief research most Siemens phones with MMC card
capability have this feature, so i recommend you to ask at an official
Siemens dealer for available phones with Dictation Machine feature or
visit "Siemens Mobile Shop - UK" and then select the S65 model from
the Choose Product menu:

I hope this helps you. Please do not forget the starting advice, check
how this answer works for you and if you need further assistance
and/or a clarification just request for it, I will be glad to respond
your requests.

Best regards and have a Happy New Year!!

Clarification of Answer by livioflores-ga on 26 Dec 2005 19:05 PST

I forgot to give you the search strategy I used, here is it:
Keywords used at
"nokia 6230" record conversation
mobile record conversation
mobile call recording

Then I continue the research on the support pages of Nokia and Siemens.

Subject: Re: Mobile device - record a phone call while it is taking place
From: krisowijk-ga on 20 Dec 2005 04:47 PST
I am wondering what kind of mobile phone you own. If it's a nokia with
symbian series 60 installed or a windows mobile phone then there a
plenty of programs wich have the ability to record phone calls.

Please let me know,


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