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Q: Broken Ipod ( No Answer,   6 Comments )
Question  
Subject: Broken Ipod
Category: Computers > Hardware
Asked by: hasemo-ga
List Price: $10.00
Posted: 02 Sep 2002 09:32 PDT
Expires: 02 Oct 2002 09:32 PDT
Question ID: 60934
My Ipod is broken. It was attached to a Irock wireless device and the
insert
plug detached from the irock while the Ipod was playing. Now I get no
response from the
Ipod. Any suggestions?
Answer  
There is no answer at this time.

Comments  
Subject: Re: Broken Ipod
From: lot-ga on 02 Sep 2002 10:10 PDT
 
iPod is less than 1 year old, so should be covered by warranty?
Subject: Re: Broken Ipod
From: hasemo-ga on 02 Sep 2002 13:20 PDT
 
There is only a 90 day warranty with ipods.
Subject: Re: Broken Ipod
From: sparky4ca-ga on 03 Sep 2002 02:45 PDT
 
precisely why our store always recommends the C$50 extra 1-year
warranty with the things.

Assuming you DIDN'T buy warranty (make sure you do next time) there
aren't a lot of options. basically you iPod is a 2.5" IDE laptop hard
drive, in the middle of an MP3 player casing (never heard of an iRock,
but it should be separate anyway.) If we assume that the damage is to
the iPod itself, and not the hard drive, you'd probably have to send
it to Apple for repairs. A local reseller may have a tech-guru willing
to take it apart and look for damaged conenctions to repair. If it is
just the iPod itself, and not the drive that is damaged, you might be
able to buy one that has a dead drive, and put you drive into it. for
that I would suggest eBay or other online auctions.
Subject: Re: Broken Ipod
From: mreder-ga on 03 Sep 2002 15:10 PDT
 
Hold down the menu and play/pause buttons simultaniously for about 10
seconds to excecute a reset. That worked for me when my iPod would
blank out after connection failures.
Subject: Re: Broken Ipod
From: hasemo-ga on 03 Sep 2002 17:48 PDT
 
Holding down the menu and play worked to reset the Ipod. Thank you!!!
Subject: Re: Broken Ipod
From: ryans-ga on 02 Nov 2002 16:42 PST
 
Luckily for you (if your ipod is less than 1 year old) your iPod is
covered by the iPod warranty. Although when you purchased your iPod
the warranty only lasted 90 days, now new models have been made that
have a one year limited warranty which now apply to all old and newer
models of the iPod, so yours could still be covered by the warranty if
less than one year old.  Contact Apple for more details.

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