Dear G,
Since the data is so diverse, I wasn’t sure how to summarize it. I do
believe it is self-explanatory, so I will leave it mostly as is and
have broken it in ten parts. Parts 1-7 are data that you are looking
for. Parts 8-10 give you a bit more background in the market size and
market share. Most of it is global, but some is for the US. Make sure
you read source descriptions carefully.
Also my industry readings, I determined that the following were the
top suppliers of PBX systems. I provided the 2001 total revenues for
the parent companies, mostly. However, most have numerous
subsidiaries, and I don’t know which subsidiary produces PBX.
Alcatel ($166,305m)
Avaya ($6,793m)
Avaya Communications ($750m)
Ericsson ($66.1m)
Lucent ($21,294m)
Mitel ($365.5m)
NEC ($1,200m)
Nortel ($1,000m)
Philips? ($71,266m)
------------------------------
In another database search, I pulled out the top ten companies whose
business descriptions explicitly stated producing PBX systems. I
provided the total revenues for 2001.
1. NEC America, Inc. ($1,200m)
2. Nortel Networks Corporation ($1,000m)
3. ThyssenKrupp AG ($937.0m)
4. ITT Industries, Cannon / Switch Products ($500m)
5. JPM Company ($173.7m)
6. Applied Innovation Inc. ($73.0m)
7. Ericsson Enterprise ($66.1m)
8. SpectraLink Corp. ($60.8m)
9. Intecom, Inc. ($53.5m)
10. Hitachi Telecom (USA), Inc. ($35.5m)
--------------------------------------
Part [1]
PBX Line Shipments (Thousands)
System Add-Onsl New Shifts From
Year Replacements Upgrades Purchases KTS or Centrex Total
1991 2,770 1,254 321 116 4,461
1992 2,665 1,347 316 114 4,442
1993 2,621 1,504 339 123 4,587
1994 2,947 1,619 409 136 5,111
1995 3,178 1,997 440 147 5,762
1996 3,507 2,066 501 167 6,241
1997 3,767 2,387 512 178 6,844
1998 4,494 2,713 598 196 8,001
1999 4,668 2,873 608 197 8,346
2000 4,939 2,994 657 221 8,811
2001 4,306 2,925 580 204 8,015
2002 3,979 2,879 536 183 7,577
2003 4,058 2,973 552 187 7,770
Source [1]: Multimedia Telecommunications Association - Multimedia
Telecommunicat, Multimedia Telecommunications Association - Market
Review & Forecast: PBX Line Shipments; Global PBX line shipments in
units by systems replacements, add-ons / upgrades, new purchases, and
shifts from KTS or Centrex from 1991 to 1999 and forecast for 2000 to
2003, January 01, 2000
-----------------------------------------------------------
Part [2]
The PBX Market
Lines Average PBX
Shipped Price Per Line Sales Systems
Year (Thousands) ($) ($ Millions) Shipped
1991 4,461 525 2,342 19,536
1992 4,442 535 2,376 16,046
1993 4,587 544 2,495 16,969
1994 5,111 553 2,826 19,251
1995 5,762 567 3,267 20,372
1996 6,241 580 3,620 20,335
1997 6,844 585 4,004 26,076
1998 8,001 573 4,584 31,558
1999 8,346 574 4,791 33,166
2000 8,811 576 5,078 33,432
2001 8,015 568 4,555 28,121
2002 7,577 561 4,254 26,394
2003 7,770 558 4,335 27,410
Source [2] Multimedia Telecommunications Association – Multimedia
Telecommunicat, Multimedia Telecommunications Association – Market
Review & Forecast: The PBX Market; Global PBX market size by PBX line
sales in US dollars, number of lines shipped, average price per line
in dollars, and number of systems shipped from 1991 to 1999 and
forecast for 2000 to 2003, January 01, 2000
---------------------------------------------------------------
Part [3]
KTS/Hybrid Station Shipments by Category (Thousands)
PBX or
New Behind Centrex
Year Replacements Purchases PBX or Centrex Swap-Out Total
1991 2,775 367 677 8 3,827
1992 2,977 388 720 4 4,089
1993 3,193 453 748 4 4,398
1994 3,473 540 846 5 4,864
1995 3,806 622 927 5 5,360
1996 4,171 688 1,018 6 5,883
1997 4,413 727 1,069 6 6,215
1998 4,828 770 1,148 7 6,753
1999 5,104 804 1,203 7 7,118
2000 5,303 853 1,254 7 7,417
2001 5,305 903 1,246 7 7,461
2002 5,495 925 1,279 8 7,707
2003 5,751 967 1,329 8 8,055
Source [3] Multimedia Telecommunications Association - Multimedia
Telecommunicat, Multimedia Telecommunications Association - Market
Review & Forecast: KTS / Hybrid Station Shipments by Category; Global
KTS/ hybrid station shipments in units by replacements, new purchases,
behind PBX or Centrex, or PBX or Centex swap-out from 1991 to 1999 and
forecast for 2000 to 2003; January 01, 2000
----------------------------
Part [4]
[4a]
Centrex Line Shipments (Thousands)
Year Add New Total
1992 304 734 1,038
1993 324 817 1,141
1994 367 881 1,248
1995 492 991 1,483
1996 498 1,072 1,570
1998 514 1,053 1,567
1999 611 1,363 1,974
2000 610 1,368 1,978
2001 660 1,267 1,927
2002 696 1,299 1,995
2003 734 1,371 2,105
[4b]
Installed Base (Thousands of Lines)
Year Centrex PBX KTX/Hybrid Total
1992 9,125 3,5988 28,772 73,885
1993 9,977 37,455 29,825 77,257
1994 10,943 39,187 31,148 81,278
1995 12,151 40,949 32,634 85,734
1996 13,234 42,425 34,188 89,847
1997 14,475 44,110 35,575 94,160
1998 15,668 46,148 36,930 98,746
1999 16,485 47,947 38,288 102,720
2000 17,359 49,770 39,648 106,777
2001 18,301 51,611 41,027 110,939
2002 19,317 53,469 42,501 115,287
2003 20,359 55,340 44,158 119,857
Source [4] Multimedia Telecommunications Association - Multimedia
Telecommunicat Multimedia Telecommunications Association - Market
Review & Forecast: Centrex Line Shipments; Global centrex line
shipments in units by add or new status from 1992 to 1999 and forecast
for 2000 to 2003, January 01, 2000
----------------------------------------------------
Part [5]
Voice/Data Equipment Spending ($ Millions)
Voice
Processing
Year PBX KTS/Hybrid Equipment
1997 4,004 2,828 4,963
1998 4,584 3,017 5,626
1999 4,791 3,189 6,125
2000 5,078 3,314 6,743
2001 4,555 3,314 7,067
2002 4,254 3,423 7,446
2003 4,335 3,557 7,962
Data
Consumer Communications/
Telecommunications Internetworking ISDN
Year Equipment Equipment Equipment
1997 5,273 46,675 900
1998 4,717 52,940 1,050
1999 4,610 59,570 1,200
2000 4,610 66,135 1,350
2001 4,615 72,980 1,400
2002 4,610 79,085 1,400
2003 4,590 85,000 1,350
Frame
Year Equipment Equipment Total
1997 1,277 1,117 67,036
1998 1,530 1,557 75,022
1999 1,722 2,048 83,254
2000 1,846 2,528 91,603
2001 1,939 2,954 98,824
2002 2,020 3,350 105,589
2003 2,100 3,700 112,593
Source [5] Multimedia Telecommunications Association - Multimedia
Telecommunicat, Multimedia Telecommunications Association - Market
Review & Forecast: Voice/Data Equipment Spending; US market size for
voice / data telecommunications equipment, expressed as spending in
dollars by eight equipment categories for 1997 to 1999 and forecast
for 2000 to 2003; January 01, 2000
--------------------------------------------------
Part [6]
[6a]
Voice Communications Equipment Spending ($ Millions)
Legend for Chart:
A - Year
B - PBX
C - KTS/Hybrid
D - Voice Processing Equipment
E - Consumer Telecommunications Equipment
F - Facsimile Equipment
G - Total
A B C D
E F G
1991 2,342 1,799 2,542
3,442 2,228 12,353
1992 2,376 1,922 2,958
1993 2,496 2,067 3,397
3,376 2,383 13,719
1994 2,826 2,262 4,117
3,597 2,662 15,464
1995 3,268 2,466 4,745
3,823 3,000 17,301
1996 3,620 2,765 5,415
3,454 2,900 18,154
1997 4,019 2,993 6,070
3,320 2,880 19,282
1998 4,489 3,251 6,695
3,212 2,790 20,438
1999 4,996 3,531 7,315
3,155 2,660 21,657
2000 5,489 3,697 7,955
3,108 2,550 22,798
2001 4,997 3,841 8,555
3,050 2,450 22,893
[6b]
Growth of Voice Communications Equipment Spending (%)
Legend for Chart:
A - Year
B - PBX
C - KTS/Hybrid
D - Voice Processing Equipment
E - Consumer Telecommunications Equipment
F - Facsimile Equipment
G - Total
A B C D
E F G
1992 1.4 6.8 16.4
-4.6 -1.8 3.0
1993 5.0 7.6 14.8
2.8 8.9 7.8
1994 13.2 9.4 21.2
6.5 11.7 12.7
1995 15.6 9.0 15.3
6.3 12.7 11.9
1996 10.8 12.1 14.1
-9.7 -3.3 4.9
1997 11.0 8.3 12.1
-3.9 -0.7 6.2
1998 11.7 8.6 10.3
-3.3 -3.1 6.0
1999 11.3 8.6 9.3
-1.8 -4.7 6.0
-1.5 -4.1 5.3
2001 -9.0 3.9 7.5
-1.9 -3.9 0.4
1997-2001 Compound Annual Growth 5.6 6.4 9.0
-2.1 -4.0 4.4
[6c]
Services Spending in Support of Voice Communications Equipment
($ Millions)
Legend for Chart:
A - Category
B - 1995
C - 1996
D - 1997
E - 1998
F - 1999
G - 2000
A B C D
E F G
Field Maintenance and Repair 5,309 5,475 5,654
5,848 6,040 6,081
PBX/Centrex 1,168 1,237 1,312
1,392 1,474 1,520
KTS/Hybrid 849 866 883
902 919 912
Facsimile 1,142 1,184 1,229
1,277 1,324 1,338
Voice Processing 1,306 1,364 1,425
1,490 1,555 1,581
Other 844 824 805
787 768 730
Professional and Technical Services 7,751 9,059 10,769
12,881 15,461 18,644
Planning & Design 1,473 1,720 2,009
2,331 2,704 3,158
Installation 1,124 1,293 1,486
1,712 1,990 2,308
Software Support 1,046 1,245 1,494
Network Management 891 1,061 1,278
1,547 1,879 2,293
Disaster Recovery 271 320 379
451 539 645
End-User Education/Training 426 450 477
508 539 576
Integration 1,822 2,241 2,767
3,431 4,272 5,319
Facilities Mgt/Turnkey Systems 698 729 879
1,060 1,277 1,542
Logistics/Other Support Services 1,243 1,472 1,752
2,093 2,502 2,977
Logistics Support 640 765 914
1,096 1,318 1,588
Depot Repair and Parts 235 268 311
364 425 470
Other Support Services 368 439 527
633 759 919
Total 14,303 16,006 18,175
20,822 24,003 27,702
[6d]
Growth of Services Spending in Support of Voice Communications
Equipment (%)
Legend for Chart:
A - Category
B - 1996
C - 1997
D - 1998
E - 1999
F - 2000
G - 1997-2000 CAGR
A B C D
E F G
Field Maintenance and Repair 3.1 3.3 3.4
3.3 0.7 2.5
PBX/Centrex 5.9 6.1 6.1
5.9 3.1 5.0
KTS/Hybrid 2.0 2.0 2.2
1.9 -0.8 1.1
Facsimile 3.7 3.8 3.9
3.7 1.1 2.9
Voice Processing 4.4 4.5 4.6
.4 1.7 3.5
Other -2.4 -2.3 -2.2
-2.4 -4.9 -3.2
Professional and Technical Services 16.9 18.9 19.6
20.0 20.6 20.1
Planning/Design 16.8 16.8 16.0
16.0 16.8 16.3
Installation 15.0 14.9 15.4
16.0 16.0 15.8
Software Support 19.0 20.0 23.0
23.0 24.0 23.3
Network Management 19.1 20.5 21.0
21.5 22.0 21.5
Disaster Recovery 18.1 18.4 19.0
End-User Education/Training 5.6 6.0 6.5
6.1 6.9 6.5
Integration 23.0 23.5 24.0
24.5 24.5 24.3
Facilities Mgt/Turnkey Systems 4.4 20.6 20.6
20.5 20.8 20.6
Logistics/Other Support Services 18.4 19.0 19.5
19.5 19.0 19.3
Logistics Support 19.5 19.5 19.9
20.3 20.5 20.2
Depot Repair and Parts 14.0 16.0 17.0
16.8 10.6 14.8
Other Support Services 19.3 20.0 20.1
19.9 21.1 20.4
Total 11.9 13.6 14.6
15.3 15.4 15.1
[6e]
The Overall Voice Communications Market
($ Millions)
Legend for Chart:
A - Year
B - Equipment
C - Services[*]
D - Total
A B C D
1995 17,301 16,003 33,304
1996 18,154 17,826 35,980
1997 19,282 20,125 39,407
1998 20,438 22,912 43,350
1999 21,657 26,248 47,905
2000 22,798 30,102 52,900
2001 22,893 34,405 57,298
* Includes services in support of voice communications equipment
and spending on voice messaging services.
[6f]
Growth of the Overall Voice Communications Market (%)
Legend for Chart:
A - Year
B - Equipment
C - Services[*]
D - Total
A B C D
1996 4.9 11.4 8.0
1997 6.2 12.9 9.5
1998 6.0 13.8 10.0
1999 6.0 14.6 10.5
2000 5.3 14.7 10.4
2000 0.4 14.3 8.3
1997-2001 Compound Annual Growth 4.4 14.3 9.8
* Includes services in support of voice communications equipment
and spending on voice messaging services.
Source [6] Multimedia Telecommunications Association - 1997 Multimedia
Telecommu, Multimedia Telecommunications Market Review & Forecast
Section III-1: Voice Communications Overview; US market size for voice
communications equipment expressed as sales in dollars by type for
1991 through 1997 and forecast for 1998 through 2001; January 01, 1998
----------------------------------------------------
Part [7]
[7a]
MEDIA GATEWAY SHIPMENT REVENUES 2001-2006 (ESTIMATED)
YEAR REVENUES PERCENTAGE CHANGE
2001 $949 million N/A
2002 $596 million -37.20%
2003 $883 million 48.16%
2004 $1.29 billion 46.10%
2005 $1.88 billion 45.74%
2006 $2.74 billion 45.74%
[7b]
IP GATEWAY PORT SHIPMENTS 2001-2006 (ESTIMATED)
YEAR PORT SHIPMENTS PERCENTAGE CHANGE
2001 $7.23 million N/A
2002 $5.47 million -24.34%
2003 $8.28 million 51.37%
2004 $12.32 million 48.79%
2005 $18.28 million 48.38%
2006 $27.04 million 47.92%
[7c]
TOP VoIP SERVICE PROVIDERS
According to a March 2002 VoIP service provider market assessment by
Sterling, Va.-based Current Analysis Inc. (www.currentanalysis.com),
the
following companies are the top VoIP service providers, with Current
Analysis' momentum and vision ratings.
COMPANY CURRENT PERSPECTIVE MOMENTUM
AT&T Corp. Neutral/Positive Neutral/Positive
Cable & Wireless plc Neutral Neutral
Genuity Inc. Positive Neutral/Positive
Qwest Comm. Intl. Inc. Neutral/Positive Neutral
WorldCom Inc. Neutral Neutral
BellSouth Inc. Negative Neutral
Broadwing Inc. Neutral Neutral/Positive
SBC Comm. Inc. Neutral Neutral
Sprint Comm. Co. LP Neutral Neutral
Teleglobe Inc. Negative Negative
COMPANY VISION
AT&T Corp. Neutral/Positive
Cable & Wireless plc Neutral
Genuity Inc. Very Positive
Qwest Comm. Intl. Inc. Neutral/Positive
WorldCom Inc. Neutral/Positive
BellSouth Inc. Neutral
Broadwing Inc. Positive
SBC Comm. Inc. Neutral
Sprint Comm. Co. LP Positive
Teleglobe Inc. Negative
[7d]
TOP SOFTSWITCH VENDORS
According to an April 2002 softswitch market assessment by Current
Analysis Inc., the following companies are the top Tier-1 and Tier-2
softswitch vendors, with Current Analysis' momentum and vision
ratings.
COMPANY CURRENT PERSPECTIVE MOMENTUM
Cisco Systems Inc. Negative/Neutral Negative/Neutral
LucentTechnologies Inc. Negative/Neutral Negative/Neutral
Nortel Networks Corp. Positive Positive
Alcatel Neutral/Positive Neutral/Positive
Ericsson Neutral Neutral/Positive
Sonus Networks Inc. Neutral/Positive Neutral/Positive
COMPANY VISION
Cisco Systems Inc. Negative/Neutral
LucentTechnologies Inc. Neutral
Nortel Networks Corp. Positive
Alcatel Neutral
Ericsson Neutral
Sonus Networks Inc. Neutral
Source [7] Boardwatch Magazine, VoIP finally bringing IP creativity to
conservative bottom lines: as VoIP matures and enables new
applications it may enhance providers profitability goals; US Internet
protocol gateway port shipments by value in dollars for 2001 and
forecast from 2002 through 2006; August 2002
------------------------------------------------------------
Part [8]
”Alcatel (NYSE: ALA) today announced that it is the second leading
vendor in the North American medium to large IP-PBX market (400 plus
lines), based on the second-quarter 2002 IP-PBX market share results
published in InfoTech's InfoTrack for Enterprise Communications.
Alcatel has increased its overall IP telephone line shipment by 30
percent from the previous quarter and 73 percent from the same quarter
in 2001.
……….
Alcatel delivers standards-based IP communications solutions to a
global customer base of over 500,000 small, medium and large
enterprises, government agencies, healthcare facilities, and
educational institutions.”……
Source [8] Business Wire, Alcatel Grabs #2 Position In North American
Medium to Large IP-PBX Market; Alcatel and Cisco Lead Market Segment,
September 30, 2002
----------------------------------------------------
Part [9]
“Alcatel today announced that it holds number 3 market share by
attaining 14% of the North American medium to large IP-PBX market
(400+ lines), according to the first-quarter 2002 IP-PBX market share
results published in InfoTech's InfoTrack for Enterprise
Communications. Alcatel has maintained this number 3 position over the
past three quarters, as its sales have kept pace with industry growth.
According to InfoTech, the IP-PBX market includes Telephony-enabled
LAN, IP-enabled PBX, and Converged Systems.
"First-quarter 2002 results shows that Alcatel holds the number 3
position in IP-PBX systems greater than 400 lines," said Frank
Stinson, senior product manager, InfoTrack Programs, InfoTech.
"Alcatel's position in the U.S. medium to large IP-PBX market has been
recently enhanced by developing new relationships with key
distributors."”….
Source [9] Business Wire , Alcatel Maintains #3 Position in North
American Medium to Large IP-PBX Market for Third Consecutive Quarter;
Alcatel Sees Steady Demand for the Alcatel OmniPCX 4400 in North
America, Tuesday, June 18, 2002
-----------------------------------------------
Part [10]
“Europe: The IP PBX market is forecast to grow to USDlr1.96 bil in
2007, vs an expected USDlr934.4 mil in 2005, USDlr94.9 mil in 2002 and
USDlr57.3 mil in 2001, according to Frost & Sullivan. Europe is
expected to account for 20% of the global IP PBX market. Article
includes data in bar chart form.”
Source [10] NET, IP-Nebenstellenmarkt reanimiert, Europe's IP PBX
market projected to rise to USDlr1.96 bil in 2007, , page 10
April 2002
---------------------------------------------------------------
I hope this is of help to you. Unfortunately, I cannot do anything
about the formatting.
Thanks for using Google, and let me know if you need for me to clarify
some of my statements.
Claudietta
SOURCES:
The above listed information can be found in numerous databases
including Lexis Nexis, Onesource, Million Dollar Database, which can
be accessed through business school libraries of large universities. |
