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Subject:
Any class-action lawsuits against Rooms-To-Go?
Category: Relationships and Society > Law Asked by: drpauljbrewer-ga List Price: $5.00 |
Posted:
05 Sep 2002 04:40 PDT
Expires: 05 Oct 2002 04:40 PDT Question ID: 61875 |
Rooms-to-go is a US nationwide retailer of furniture. A friend's sofa, purchased from Rooms-to-go lasted just over one year under normal use. Unfortunately, the warranty was only for one year. My friend seemed to believe that the sofa was defective, because of the material used for the stuffing, and other factors. I explained to my friend that small claims court would be a big hassle, and he would probably lose because it had been over a year. In any event, the damages could be only $200-$300 or so. From PlanetFeedback.com, I learned that many customers were unhappy with Rooms-To-Go over poor customer service, defective workmanship, and delivery of damaged "new" furniture. It occurred to me that this kind of behavior might generate class action suits. Therefore, my question is (1) whether any consumer-related class-action lawsuits are active against Rooms To Go, and if so, (2) who is in charge of admitting additional persons into the class? |
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Subject:
Re: Any class-action lawsuits against Rooms-To-Go?
Answered By: milamba-ga on 05 Sep 2002 06:09 PDT Rated: |
Hi, In order to determine whether there were any current class actions pending against this company I did a search with Google using the keywords "class action" +"rooms-to-go". This revealed no such action pending. However, the results were minimal so I followed up the company via Hoovers Company Information ( http://www.hoovers.com ) and found their Head Office located in Seffner, Florida. As they are a Florida based company I telephoned the Supreme Court in Florida for further information, and, thanks to a very helpful person at the other end of the phone, was able to determine that there was no class action pending. A further check, to be sure, with Big Class Action also revealed no current action against this company. This is a very informative site if you need to find out about current class actions and can be found at http://www.bigclassaction.com/ You may want to do a little more looking at the Small Claims Court as the time limit actually appears to be two years for lodging a claim. Consumer Affairs has a very good guide to the procedure for Small Claims which can be found at: http://www.consumeraffairs.com/consumerism/small_claim_01.htm as well as a state by state breakdown of the individual courts at: http://www.consumeraffairs.com/consumerism/small_states.htm which could be very helpful to you. A search with Google using the keywords "rooms-to-go" +complaints reveals a large number of complaints and people who are unhappy with this particular company. I would suggest you read through a few of them as this may help your friend in making a decision to go to Small Claims or not. Please use this link to find them: ://www.google.com/search?sourceid=navclient&q=rooms%2Dto%2Dgo+%2Bcomplaints If you wish to consider instituting a class action yourself, then Big Class Action is a very informative and helpful site. I would suggest you start here: http://www.bigclassaction.com/index.html Their FAQ is comprehensive and they have ample information available should you be interested in lodging a complaint or initiating a class action yourself against this company. Other links of interest may be: http://www.peopleslawyer.net/smallclaims/ - How to sue in the Small Claims Court Please let me know if you require any further clarification. milamba-ga |
drpauljbrewer-ga
rated this answer:
very complete and quite helpful |
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Subject:
Re: Any class-action lawsuits against Rooms-To-Go?
From: answerfinder-ga on 05 Sep 2002 08:29 PDT |
Dear drpauljbrewer-ga If you have not done so already have a look at the Better Business Bureaus of which Rooms-to-Go seems to be a member in most areas. They record complaints against companies and possibly arbitrate and resolve complaints. http://www.bbb.org/ answerfinder-ga google researcher. |
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