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Q: Finding a website ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: Finding a website
Category: Computers > Internet
Asked by: walshie-ga
List Price: $15.00
Posted: 17 Sep 2002 00:56 PDT
Expires: 17 Oct 2002 00:56 PDT
Question ID: 65882
I need to cancel a website,I can log into the site, but there is no
contact information. The website is pinkwet.com
Answer  
Subject: Re: Finding a website
Answered By: blazius-ga on 17 Sep 2002 01:43 PDT
Rated:5 out of 5 stars
 
http://www.pinkwet.com/apply.html has a link to the site's terms and
conditions (http://tinyurl.com/1hk2).  Near the bottom of these, you
find this information:

"CUSTOMER SERVICE

ALL QUERIES should be made through the customer service website:
http://www.supabill.com

THIS IS NOT AN EMAIL ADDRESS - you should use a web browser such as
"Internet Explorer" to access this page.!

All communication should be made through the customer service site -
ALL OTHER EMAIL WILL BE IGNORED!

Cancellation requests should be done through the customer service
website:
http://www.supabill.com"

To cancel your subscription, you should use the form at
http://www.supabill.com/custsvc/cancel.asp .

Alternatively, use the form at
http://www.supabill.com/custsvc/support.asp to contact Supabill.  This
page lists their US phone numers as 888-357-3693 (toll free customer
service hotline) and 661-252-5756 (direct line for customer service).

pinkwet.com and supabill.com has the same contact information in the
WHOIS registry (http://opensrs.org/cgi-bin/whois.cgi?domain=PINKWET.COM
and http://opensrs.org/cgi-bin/whois.cgi?domain=SUPABILL.COM), they
are probably very closely affiliated to each other.

If this doesn't help, contact the card that issued your credit card
and contest the charges.

Search strategy:
Information was retrieved from the site's signup pages.

Clarification of Answer by blazius-ga on 17 Sep 2002 01:49 PDT
It seems that the links I provided for the WHOIS lookup does not work
properly.  If you wish to look up the contact information for the
mentioned domains, please use
http://resellers.tucows.com/opensrs/whois/ and enter "pinkwet.com" or
"supabill.com" (without quotes) in the "Domain" box.
walshie-ga rated this answer:5 out of 5 stars
Great service. Answers spot on, my problem solved within a couple of hours

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