|
|
Subject:
Windows XP compatibility
Category: Miscellaneous Asked by: burt62-ga List Price: $20.00 |
Posted:
17 Sep 2002 20:40 PDT
Expires: 17 Oct 2002 20:40 PDT Question ID: 66274 |
I have Windows 98. I bought Windows XP. I found out that the following software and hardware is not compatible. I was told to download drivers for each which are compatible. I went to the various sites, but can't make head nor tail of them. The following list is from a print-out of incompatible software and hardware during the installation process of Windows XP. I cancelled the installation when I found this out. 1) Imagine Device: CanoScan N65OU/N656U (not currently present)2) Modem: MDP3900V-U Modem #2 MDP3900V-U Modem (not currently present) 3) Printer HP LaserJet 1100 Printer 4) Sound, Video and game controllers: Midiman USB MidiSport 2x2 Midi Driver 4) Universal Serial Bus controllers: Midiman USB MidiSport 2x2 Loader (not currently present) Midiman USB MidiSport 2x2 Midi Driver 5) Scanners or Digital Cameras that might not work: CanoScan N65OU/N656U 6) Software that does not support Windows XP: Caere Scan Manager 5.1 (in Control Panel) Cubasis VST 3 (on the Desktop) 7) IntelliPoint 2.x 8) Norton AntiVirus (This Program may have compatibility issues on this version of Windows.) 9) Norton Antivirus Live Update. (ditto) 10) Phone Tools: Phone Tools is incompatible with this version of windows. (What's a Phone tool?) 11) Software that must be reinstalled: Logitech MouseWare Drivers, Web Publishing Wizard (on the Start menu) 12) Software Incompatible with Windows XP: Creative Labs SoundBlaster Accessories. 13) Software that might not support Windows XP: Intgernet Alert (2) (a startup program) Internet Alert (A startup program) If this is more than one question, please charge me for each. I tried to return the Windows XP software to Office Max, but they refused. This is crazy! Nobody told me about all this. Now, I have to install Windows XP or loose my money entirely. Please help!! How and where do I find and download these various drivers? |
|
Subject:
Re: Windows XP compatibility
Answered By: robertskelton-ga on 18 Sep 2002 17:12 PDT |
Hi there, I think everyone hates this process. For each product I have listed where you can find the latest official drivers and/or information. When you click on a link to the actual driver, Windows will ask you what you want to do with the file - select save, and save it somewhere easy to remember for later. 1) Imaging Device: CanoScan N65OU/N656U http://12.129.248.84/techsupport.php?p=csn650u&q=download 2) Modem: MDP3900V-U Modem #2 MDP3900V-U Modem XP instructions: http://www.aztech.com/driver/modem_mdp3900.htm (thanks slawek-ga) Other sites that have the Windows 2000 driver: http://www.modem-drivers.com/drivers/57/57711.htm http://support.ap.dell.com/ap/en/filelib/download/index.asp?fileid=R20630&sid=&lib=0&os=Windows_NT&searchtype=adv&searchcriteria=aztec%20pc-99 3) Printer HP LaserJet 1100 Printer There are a few different models called LaserJet 1100, you'll need to work out which: http://productfinder.support.hp.com/tps/ProductFinder?h_lang=en&h_tool=software&h_query=1100 4)Midiman USB MidiSport 2x2 Midi Driver http://www.midiman.net/support/driversearch.php Select MidiSport 2x2 and Windows XP 5): CanoScan N65OU/N656U See 1) 6a) Caere Scan Manager 5.1 The company that now supports this product is ScanSoft. The best information on their website simply says to uninstall OmniPage Pro, and then reinstall it: http://knowledgebase.scansoft.com/view.asp?tnID=329 This copy of correspondence on this topic suggests that Caere Scan Manager will not work with Windows XP: http://www.fruitcakeoutlet.com/ra/scanSoft.htm 6b) Cubasis VST 3 http://service.steinberg.net/webdoc.nsf/show/updates_pc_e 7) IntelliPoint 2.x Information: http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315923 Download: http://www.microsoft.com/hardware/mouse/download.asp 8) Norton AntiVirus http://www.symantec.com/techsupp/cgi-bin/menu.cgi?URL=%2Ftechsupp%2Fnav%2Ffiles_nav.html 9) Norton Antivirus Live Update. see 8) above 10) Phone Tools This is related to your modem. Information: http://www.bvrpusa.com/index.asp?page=http://www.seattlelab.com/support/products/ephonetools/viewmessage.asp?forumid=2&messageid=636 Download: http://www.bvrpusa.com/index.asp?page=http://www.bvrpusa.com/support/products/Dell/Downloads.asp 11a) Logitech MouseWare Drivers A reinstall of the mouse should work fine, being such a popular mouse XP will certainly already have the correct driver, otherwise go here: http://www.logitech.com/index.cfm?page=downloads/categories&CRID=320&countryid=19&languageid=1 11b) Web Publishing Wizard A new version of this is included in XP, you don't need to do anything. 12) Software Incompatible with Windows XP: Creative Labs SoundBlaster Accessories. http://www.americas.creative.com/support/ 13) Software that might not support Windows XP: Internet Alert I'm not sure what this product is - see if you can find out more about it your end (to find the program's location - right click on the Start button, select Explore, double click on Programs then Startup, right click on Internet Alert and select Properties) and post a clarification - and I will see what I can do. Search Strategy: Basically used Google to search for each product, usually the official site is the first listed, and then browsed the official site looking for updated drivers (usually in the Support section). If you have any further problems finding the correct drivers for the products you listed, just ask for a clarification here. If you have other problems relating to your upgrade to XP, it would be best to post a new question. Best wishes & good luck, robertskelton-ga |
|
Subject:
Re: Windows XP compatibility
From: slawek-ga on 17 Sep 2002 21:10 PDT |
Good Day, CANONS WEB SITE: Scanner Driver Information for XP You will find a link to the Windows 2000 driver, which Canon lists as a compatible driver for Windows XP. URL: http://consumer.usa.canon.com/techsupport/faq/xp_scanner.html AZTECH LABS: Modem Driver Information for XP URL: http://www.aztech.com/driver/modem_mdp3900.htm "1) Windows XP already has an inbuilt driver (detected as "Dell Data Fax Modem"). Plug in the PCI modem, and the system will detect and install the hardware driver automatically without user intervention 2) For users who upgraded from previous OS, then you must first remove the old modem driver before upgrading to WinXP" HP LASERJET 1100 PRINTER: Printer Driver Location for XP URL: http://productfinder.support.hp.com/tps/ProductFinder?h_lang=en&h_tool=software&h_query=HP+LaserJet+1100+Printer This is what I found so far. It seems that going to the manufacturers of the equipment yields pretty good results. This is what I have done so far. Please let me know if I should repost as an official answer, or if you would like to maybe post a question for me (just address it to slawek-ga and specify that others answers will be refused)... $25 is a little too much for these three drivers, so a smaller amount might be a better idea. :) |
Subject:
Re: Windows XP compatibility
From: crabcakes-ga on 17 Sep 2002 22:04 PDT |
burt62, I sure feel your pain...the same thing happened to me when Windos ME came out. About 2 months before, I had bought a new CD-burner and scanner, both of which were incompatible with ME, and they did not have updated drivers. I had so much trouble, that I uninstalled ME and put my Win 98 back on. When I bought Win XP (Yeah, I still did even though I was thoroughly upset with Microsoft over ME), I went to www.microsoft.com, and typed "HCL" into the search box. This brings you to their Hardware Compatibility List, and you can compare YOUR hardware to their software. We are not alone in our angst, and this is precisely why a lot of people are switching to other operating systems, such as Linnux, Lindows, or even abandoning PCs altogether and going to Apple. Good Luck! ~crabcakes |
Subject:
Re: Windows XP compatibility
From: leshowlett-ga on 30 Sep 2002 05:56 PDT |
When the Scansoft Omnipage Pro9 software is installed onto a system with Windows XP (Home Edition) & Office XP with the Security Settings being set to Medium or High, when opening a Microsoft Application a Macro error occurs warning that the security certicates for caere have expired, Omnipage Pro9 may also fail to load with the High Security Setting. Solution: Disable OCR aware from within Omnipage Pro9 this is located in the tools menu, choose "options" then select the "OCR aware" tab. Finally the "Aware97.dot" file needs to be deleted from the c:\Program Files\MicrosoftOffice\office10 directory |
If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you. |
Search Google Answers for |
Google Home - Answers FAQ - Terms of Service - Privacy Policy |