On my bank statement it reads VRU XFERS and VRU PYMT, what to theses
terms mean? Thank you

Hi Honeybearwag, 

Thank you for your question.

The terms on your bank statement have the following meanings:

Abbreviation  Description

VRU PYMT      Voice Response Unit Payment
VRU XFERS     Voice response Unit Transfers

Voice Response Unit or (VRU) is a term used in Telebanking.
http://www.firstcitizenstt.com/telebanking.html

Voice Response Unit allows you to access your account from a
Touch-Tone Phone for your account activity information, or to perform
an account transaction such as payments and transfers.

The following excerpt illustrates the abbreviation of VRU.

“Our fully-staffed customer service call center offers the best of
personal service and automated Voice Response Unit (VRU) technology.
Get your account balance, checks cleared, credits posted, and make
account transfers any time. Our convenient (800) number allows easy
access to your account information from any phone in the world- 24
hours a day.”
Tomorrows Bank Today Website
http://www.tomorrowsbanktoday.com/callcenter.htm

PYMT          Payment
Business Word Abreviations 
http://pe.usps.gov/text/pub28/PUB28APG_006.html

XFER          Transfer
http://www1.dshs.wa.gov/esa/EAZMANUAL/Sections/Documentation.htm
 
X             Trans
XFER          Transfer
   
AECMA Glossary of Common Abbreviations
http://www.aecma.org/Publications/glossary/gx.htm

Search Criteria:

://www.google.com/search?sourceid=navclient&ie=UTF-8&oe=UTF-8&q=Word+Abbreviations

://www.google.com/search?hl=es&lr=&ie=UTF-8&oe=UTF-8&q=voice+response+unit&as_q=bank&btnG=Restringir+la+b%C3%BAsqueda+a+los+resultados

://www.google.com/search?sourceid=navclient&ie=UTF-8&oe=UTF-8&q=+xfer+bank

://www.google.com/search?hl=es&lr=&ie=UTF-8&oe=UTF-8&q=xfers&as_q=bank

://www.google.com/search?hl=es&lr=&ie=UTF-8&oe=UTF-8&q=e+banking&as_q=voice+response+unit


I hope this helps. 

Best Regards,
Bobbie7-ga

Bobbie7 has provided you with excellent information.

An additional note:

VRU XFER refers to the kind of transaction where you (or someone who
has access to the account) had requested, over the bank's automated
phone line, that a sum of money be transferred from your Savings
Account to your Checking Account, or vice-versa. VRU PYMT refers
perhaps to a transaction where you requested via the automated phone
line that your bank take money out of your account to make a payment
on your mortgage or other loan with that same bank.

If you ever see something on your statement that you don't understand,
call your bank's Customer Service Center immediately (the phone number
should be printed somewhere on your statement as well as posted on
their website, if they have one). They will be glad to explain for
free anything you don't understand, and to help you resolve the
problem if someone has made unauthorized transactions on your account.

Hope this helps!