I have a strange situation going on....in some HTML emails that I
receive the graphics don't show; there is a red 'X' in place of them. 
But if I forward the email to myself, they show up.  What is going on?

I have Windows 98 and Outlook 2000, and I've already tried "Detect and
Repair" in Outlook.  Basically, previous to this my IE6 was hanging
and acting funny, so I deleted the Temp folder files and Temporary
Internet Files hoping to fix it; no luck.  Then I reinstalled IE6; no
luck.  Finally I went back to IE5 and it's ok.  But then this graphics
thing started happening.

Please help.  Thank you.

Ed

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Request for Question Clarification by mvguy-ga on 19 Sep 2002 11:32 PDT

The e-mails where the graphics don't show up:  Are they old e-mails,
or are they ones that have been sent to you since you made the browser
changes?

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Clarification of Question by esarkissian-ga on 19 Sep 2002 14:15 PDT

It happens in both old and new emails.

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Request for Question Clarification by rico-ga on 20 Sep 2002 08:27 PDT

A couple of questions, Ed,

- Could the graphics you're referring to be Flash animations?

- Do you have a dial-up or "always-on" Internet connection?

regards,

rico

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Clarification of Question by esarkissian-ga on 20 Sep 2002 08:41 PDT

The graphics aren't Flash animations, and we have Business DSL.

Rico, Ed --

I have almost the identical setup (Win98, Outlook Express 2000) and
tried moving to IE6.  The result was the same.  I tried working
through Tools/Options setups, anticipating a problem with Javascript
or ActiveX controls.  Finally I went back to IE5.

WARNING: Ed, when you go back, MAKE SURE that Microsoft security
patches are reinstalled.  I had a nasty incident of the Klez virus
because I didn't take that last step.

Best regards,

Omnivorous-GA

Ain't technology grand?

Here's what I've been able to glean from the Web, Ed.  You get it as a
comment since I can't test under Windows 98 (I'm at XP and am *not*
going back :-))

From http://www.news24.com/News24/Technology/Webwise/0,3362,2-13-204_1093392,00.html

Outlook been behaving oddly recently? Maybe since you've installed
Internet Explorer 6? Hmmm... If Outlook truncates your HTML e-mail, a
corrupted system file - MLANG.DLL - is probably to blame. The beta
version of IE6 caused HTML pages and HTML e-mail to sometimes display
as blank pages.

If that beta DLL file wasn't overwritten when you installed the final
version of IE6, you'll experience the page truncations.

Solution: Win 98 users must run System File Checker and extract the
MLANG.DLL file from the Win 98 CD.

I'll keep my fingers crossed that that works for you

rico