I have a situation where i'd like to monitor sales for a 3rd party
telephone number and I'd like a 3rd party to monitor telephone sales I
drive to them.
I have a technology to change a web site before it's presented to the
user. If the merchant is a catalog, i am able to change the phone
number to my own phone number. I'd also like to apply this proxy
method to the telephone.
I would like to do one of 3 things:
1) Have the merchant set up an 800# number for my customers. My
customers would call my 800# number, but they'd be seamlessly
transferred to the merchant's normal telephone center. The purpose of
my 800# number is to more easily track phone sales. Is it easy for
major catalog companies to set up an 800# number, and attribute all
sales that come through that number to a 3rd party (ie, me)? Is this
a standard offering in advanced telephone services? Approximately how
much does this cost?
2) I could also replace the phone number with one of my own that would
present the user w/ different options. If 5-10 merchants, the user
could press 1-10 for the merchant they want to be connected. Once
selected, the user would be passed on to the normal 800# line. This
would allow me to track the call volume. Who offers these types of
services? Approximately how much do they cost.
3) I could use a combination of 1 & 2. I create my own 800# and pass
the user to the merchant's 800# for me. I could track the number of
calls made, and the merchant could track sales from my line. This
gives me a checks & balance.
4) Anything else i should consider?
thanks,
Tec |