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Subject:
Outlook 2000 crashes on startup
Category: Computers > Software Asked by: russ1601-ga List Price: $20.00 |
Posted:
26 Feb 2006 07:03 PST
Expires: 02 Mar 2006 04:53 PST Question ID: 701125 |
Outlook 2000 crashes when I try to open it up. The splash screen comes up, I can see my calendar open behind the splash screen, then Outlook just quits. No error message of any kind. Windows XP SP2 Outlook 2000 SP3 running as Internet Mail Only (I've applied all the security upgrades over the years). I've installed Microsoft's backup utility. I've also installed Slovak Technical Services attachment add-in which allows me to see exe etc attachments. Both were installed at least 2 years ago and have been running with no problems. About 3 or 4 months ago I installed Cingular transfer software for my phone, and I believe it put a sync button in Outlook. Also I?m using Google desktop, which I also believe puts a button on Outlook. Outlook 2000 was working just fine Friday morning. It was running overnight, and I read and responded to email Friday morning. I shut everything down and took the laptop to work, as usual. I do NOT connect to an office LAN or email system. I am never connected at work, but I use the calendar to track hours, etc. I tried opening Outlook at work on Friday morning and it simply will not stay up. I never get past the splash screen and showing the calendar behind it. I've tried without success: 1. Renaming Outlook.pst 2. Renaming archieve.pst 3. Renaming outcmd.dat 4. Adding a new profile 5. Repairing Outlook via control panel add/remove 6. Re-installing Outlook. Before I uninstall Outlook completely and start over, I figured I?d give Google a try. I?m willing to pay 20 dollars to anybody that comes up with a solution that works. Required solution: Outlook 2000 opens up and I still have access to my calendar, email and addresses. Thanks! |
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There is no answer at this time. |
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Subject:
Re: Outlook 2000 crashes on startup
From: jconfounded-ga on 01 Mar 2006 23:16 PST |
I don't expect this in any way to be a holistic solution, but perhaps you could try to start Outlook with the '/safe' switch. This will disable any third-party plug-ins, add-in extensions, preview pane and toolbar customizations, if any, for the session. Start->Run Then type in 'outlook /safe' (without the quotes), and hit "OK". Reference: http://support.microsoft.com/default.aspx?scid=kb;en-us;197180 |
Subject:
Re: Outlook 2000 crashes on startup
From: russ1601-ga on 02 Mar 2006 04:43 PST |
Sorry, I forgot to include that I've tried starting Outlook with /safe. No joy. There are also several other /switches that I've tried and none worked. |
Subject:
Re: Outlook 2000 crashes on startup
From: russ1601-ga on 02 Mar 2006 04:51 PST |
I found the problem: When (months ago) I installed Cingular phone tools it added a sync button to the toolbar on it's own line. Last week I installed a newer version of Google Desktop, which added another toolbar line to Outlook. Evidently this stopped Outlook from finishing loading. I un-installed Google and Outlook fired right up. So I un-installed the phone tools add-in and com in Outlook, re-installed Google and now all is well once again. I'm going to close the question, as I've solved it myself. Hopefully this will stay out on google answers so others can benefit. Russ |
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