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Q: Brother 770 Fax won't send faxes. Help! ( No Answer,   0 Comments )
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Subject: Brother 770 Fax won't send faxes. Help!
Category: Miscellaneous
Asked by: skmitchell-ga
List Price: $5.00
Posted: 29 Sep 2002 16:54 PDT
Expires: 30 Sep 2002 21:07 PDT
Question ID: 70585
I recently acquired a Brother IntelliFax 770 via eBay.  I need to be
able to send faxes, but it doesn't appear to work.  Here are the steps
I've tried explicitly - the payment goes to whomever can help me get
my faxes to send!

Picking up the telephone, I can call a number just fine, however, when
I try to send a fax by placing a piece of paper in the send tray and
dialing the number and hitting send, it sits there quietly saying
"SEND" and waits about 10 seconds and the says: "NO RESPONSE/BUSY."

I downloaded the manual from Brother's Web site and saw that I could
manually dial a number by hitting the HOOK button, typing in the
number, and then hitting Send when I heard the fax noise.  I did this,
calling the #, waiting until I started to hear the high squeal pitch
of the fax, and then hit send.  It printed "SEND" on the LCD, sat
there for 10 seconds, then disconnected the line saying: "NO
RESPONSE/BUSY."

I tried using the Quick Fax mode, where it scans in a document first
and then calls the number you specified.  Doing this is scanned in the
document, then called the number audibly.  I heard the fax noises. 
After about 10 seconds it disconnected and said: NO RESPONSE/BUSY."

If I call the fax # I have been using directly, I hear the fax noises.
 I personally know many other people who have called the fax # I am
trying and have had it work flawlessly.

One issue, although I am skeptical about this, is that my line has
ADSL coming in.  I have the noise reduction thingie, or whatever it is
called, from the phone line to the fax machine... don't know if this
is it.  I guess the only way to thoroughly test this would be to carry
the machine to a phone jack in someone else's home and test it out
there.

If ANYONE can provide any help I'd be forever in your debt!  I'm
hoping I'm not SOL here.

Clarification of Question by skmitchell-ga on 29 Sep 2002 17:20 PDT
Weird - I tried some other fax numbers and it seemed to work fine.  I
wonder what gives.  I will be looking into it further and providing
any comments/insights.
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