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Q: Email problems ( No Answer,   1 Comment )
Question  
Subject: Email problems
Category: Computers
Asked by: happyfisherman-ga
List Price: $5.00
Posted: 11 Mar 2006 06:26 PST
Expires: 10 Apr 2006 07:26 PDT
Question ID: 706083
When I email certain (not all) people and businesses, my text is
replaced by these or other odd symbols... "ÿþ<" without the quotes. 
What is this, why does it happen, and how do I get rid of it?  I
thought I had a bug, but I installed and ran Norton, without any help.
 I also recently changed ISP's, and that didnt help.  Can you help?

Clarification of Question by happyfisherman-ga on 11 Mar 2006 06:32 PST
I am running Outlook Express and Windows XP

Request for Question Clarification by tlspiegel-ga on 11 Mar 2006 20:31 PST
Hi happyfisherman,

Please let me know if the following information is helpful to you.  If
it is, I'll post my findings in the answer box.

When Good Text Goes Bad
http://www.netaction.org/notes/notes85.html

"Do you ever wonder why email messages sometimes contain odd-looking
characters, garbled text, and/or HTML code, like in the example below:


It?§Ås always better to create email messages in your email browser. If you
create your message in Word, you?§Åll have some problems, such as:
¯ø Strange characters where you typed an apostrophe
¯ø Weird symbols instead of bullet points
¯ø Garbled text
¯ø Lost formatting
It?§Ås also better to avoid bold text, italic text, bigger-than-normal text, or
smaller-than-normal text.

[edit]

"I'm hoping you have a quick, easy answer (and solution) to why text
from AOL addresses often gets garbled with strange characters where
the sender intended there to be quotation marks, hyphens, colons,
etc.,"..."

[edit]

"But the problem isn't only with email from AOL users. One of the most
common reasons for garbled text is that the email message was
originally drafted in Word or another word processing application,
then pasted into an email browser and sent as formatted text."

[edit]

"Whatever the cause, it's easy to avoid if you create your messages in
plain text using your email application, rather than starting in Word
and copying-and-pasting the text into your email application.

NetAction tested two popular email software programs (Eudora and
Outlook Express) and two web-based email readers (AOL and Worldnet).
In every case messages sent as plain text were received as plain text.
But the results varied when the message was created in Word and pasted
into the email application. Sometimes the text was okay; sometimes it
was garbled."

========

Best regards,
tlspiegel

Clarification of Question by happyfisherman-ga on 12 Mar 2006 05:34 PST
Dear tlspiegel
Thank You for the effort and time in tracking the answer to my
question.  I have to give credit, tho, to RoxRox who hit the nail on
the head.  My Outlook Express settings were set to send as HTML, and
after I changed them to send as plain text everything appeared normal
at the receiving end.
Thank you also, RoxRox.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Email problems
From: roxrox-ga on 11 Mar 2006 17:51 PST
 
My guess is that the people receiving your e-mail are not using
Outlook or Outlook Express. You can check with them to see if this is
the case.

If the person is not using Outlook or Outlook Express then in Outlook
Express Go To:
Tools-
Options-
Mail Format-
Selct Plain text

Send another message, a new message, and see if this doens't solve the issue.

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