xdr:
The format of a performance review allows you to evaluate your current
skills and those that need improvement. In order to provide you with
a format to use to perform this self-evaluation, I have done the
following review of a hypothetical person rating them high in
performance but also rating them as needing improvement in every
activity area. From this review, you should be able to enter your own
self assessment to complete your task. ie: you may wish to take a
self improvement goal and turn it into a strength by taking the
opposite tack than the weakness shown in the format.
Please ask for clarification, if needed, to the information provided
prior to rating the answer.
seedy
Search strategy on Google: "dearing report" + education
http://www.lifelonglearning.co.uk/dearing/
http://www.rdg.ac.uk/MSF/nihe.html
Software used to perform assessment: Performance Now by Knowledge
Point
http://www.knowledgepoint.com/
Here goes:
Performance Review
Employee Name: xdr
Job Title: Management
Department:
Review Period Start: 1/1/00
Review Period End: 10/2/02
Last Review Date: 10/01/01
Reviewer Name: seedy
Reviewer Title: Researcher
PERFORMANCE ELEMENTS
Quantity Exceeds job requirements
John usually produces more work than expected and he often completes
his work ahead of schedule. He demonstrates a strong commitment to
increasing productivity and he works at a faster pace than normally
expected for the position. John strives hard in the achievement of
established goals.
Quality Exceeds job requirements
The work John produces is usually highly accurate and thorough. He
displays a strong dedication and commitment to excellence. He works
hard to improve quality in his own work and promotes quality awareness
throughout the organization. John often asks for feedback and uses it
to improve his performance. He consistently and carefully monitors his
work to ensure its quality.
Job Knowledge Exceeds job requirements
John demonstrates a high level of competency in the skills and
knowledge required. He learns and applies new skills quickly. He does
an excellent job of keeping himself updated about current developments
in his field and he needs a minimal amount of supervision to fulfill
his responsibilities. John displays a better than usual understanding
of the interrelationship between his job and the jobs of others. He
takes advantage of the resources and tools available to him.
Problem Solving Exceeds job requirements
John identifies the existence of problems quickly. He is skilled at
gathering and analyzing information from multiple sources. He
addresses problem solving situations by analyzing options and
developing several alternative solutions. John resolves or minimizes
problems by addressing them in their early stages. In group
situations, he contributes actively to help solve problems.
Communications Exceeds job requirements
John displays very good verbal skills, communicating clearly and
concisely. He demonstrates excellent written communications skills. He
exhibits good listening skills and comprehends complex matters well.
John is careful to keep others informed in a timely manner. When
communicating, he is very good at selecting and using the most
effective methods.
Initiative Exceeds job requirements
John is quick to volunteer whenever others need help. On his own
initiative, he frequently undertakes self-development activities. He
often seeks out additional responsibilities beyond the normal scope of
his job. John takes independent actions and appropriate, calculated
risks. He is resourceful at taking advantage of opportunities. He has
a good sense of when he may need assistance and does not wait too long
to ask for it.
Adaptability Exceeds job requirements
John shows flexibility by adapting quickly to changes in his job and
work environment. He easily balances competing demands on his time and
he accepts criticism and feedback well.
Planning & Organization Exceeds job requirements
John is very good at prioritizing and planning his work. He manages
his time in highly efficient ways and he usually anticipates
additional resource requirements. John rarely incurs problems in
smoothly integrating changes into existing plans. He sets specific,
ambitious goals and objectives for himself. He is very well-organized.
Cooperation Exceeds job requirements
John is particularly successful at establishing and maintaining good
relationships. He exhibits a high degree of tact and consideration in
his relations with others. He regularly displays a positive outlook
and pleasant manner. John often extends himself more than required to
assist and support his co-workers. He demonstrates and promotes
cooperation when working in group situations and he takes an active
role in resolving conflicts before they get out of hand.
Judgment Exceeds job requirements
John confidently makes decisions in all areas of his job. His
decisions are on target and reflect his reliable, sound judgment
skills. He can clearly explain the reasoning and provide good support
for his decisions. He verifies that the appropriate people are
included in the decision-making process and he can usually make
decisions even under tight time frames.
Dependability Exceeds job requirements
John responds promptly and reliably to requests for service and
assistance. He follows instructions conscientiously and responds well
to management directions. He assumes full responsibility for his own
actions and outcomes. His dedication to the job often exceeds normal
expectations and he keeps his commitments without delay or follow up.
John is usually very punctual and he makes an effort to schedule time
off in advance.
Innovation Exceeds job requirements
John often displays creativity and original thinking beyond the
expectations for his position. When faced with unexpected challenges,
he is very resourceful. He generates many usable and ingenious
suggestions for improving work. John has developed some highly
innovative approaches and ideas.
SUMMARY Overall Rating: Exceeds job
requirements
PLANS FOR IMPROVEMENT
Analyze workflows regularly to find ways to improve them.
Be open to new ideas before eliminating them as possible solutions.
Bounce your ideas off of others for their reactions and input.
Learn and practice brainstorming techniques with your co-workers.
Learn techniques to enhance your creativity.
Learn to manage change without it managing you.
Network with your peers and industry professionals to find out what
others are doing in your field.
Recommend several different solutions to a problem rather than
focusing on just one.
Solicit ideas from others and merge them with your own.
Store good ideas for future use even if you can't use them now.
Support others in their innovations rather than offering criticism.
Support others' attempts to better use technology and introduce
innovation.
Take time to be more creative.
Talk through your ideas with others and play off each other.
Think long term rather than just short term.
Be on time and prepared for scheduled meetings.
Be on time or early for your expected work starting time.
Establish realistic expectations and commitments for yourself that you
can keep.
If you don't understand a direction, ask for clarification until you
understand what is expected.
Keep a daily to-do list. Reprioritize your to-do tasks daily.
Keep all of the commitments you have made.
Participate in various office functions.
Present disagreements calmly, logically, and objectively.
Resist promising more than you can deliver.
Respond promptly and accurately to requests for assistance.
Return phone calls and e-mail promptly.
Set high standards for yourself.
Set realistic expectations for others.
Show empathy and interest in the problems co-workers are facing.
Start working productively as soon as you arrive at work.
Take personal responsibility for your own actions.
Volunteer to work longer hours when help is needed.
Warn others if and when you won't be able to keep a commitment.
Write down appointments and due dates on a consistent basis.
Be knowledgeable about various decision making techniques.
Be open to considering alternatives and changing your decision.
Be open to suggestions and different points of view from others.
Be prepared to present your reasoning and the backup data to support
your decisions.
Consider several alternative solutions to a problem.
Eliminate implausible solutions early without spending unnecessary
time on them.
Implement preventative problem solving.
Increase your tolerance for taking risks in your decision making.
Involve others and their input in the decision making process.
Know the scope and limitations of your decision making
responsibilities.
Know who is responsible for making the final decision.
Learn to apply risk analysis methods to your decision making process.
Make your decisions objectively.
Make your decisions win-win situations whenever possible.
Practice more independent decision making.
Practice presenting your ideas and recommendations.
Reduce your tendency to make assumptions before gathering and
evaluating all the data.
Sample, test, and use other analytical methods to improve your
decision making process.
Set and meet deadlines for making decisions.
Solicit and use the input you receive from others.
Stand up for and offer support for your ideas and decisions.
Take responsibility for your own decisions.
Weigh the cost and benefit of every decision.
Accept personal responsibility for your actions.
Admit the mistakes you have made rather than making excuses for them.
Apologize when it is appropriate for problems you created or to which
you contributed.
Ask co-workers what you can do to help make their jobs easier.
Ask yourself what you are doing that might contribute to a problem.
Avoid making assumptions by asking for and gathering more information.
Be consistent in your dealings with others.
Be friendly and open to others.
Be honest with yourself as well as with others.
Be more approachable and accessible.
Be sensitive to others' feelings and how they react to situations.
Be willing to do the necessary work that you may consider beneath your
skill level.
Brainstorm with co-workers to solve joint problems.
Confront issues immediately and directly before they can escalate into
bigger problems.
Create win-win situations.
Develop consensus-building skills.
Develop negotiation skills.
Develop problem resolution skills.
Eliminate using offensive or inappropriate language in the workplace.
Focus on resolving the problem, not changing the person.
Give negative feedback privately rather than publicly.
Give positive as well as negative feedback.
Help others to resolve the work problems facing them.
Keep all of the commitments you have made.
Keep an open mind to the ideas and points of view of others.
Keep confidences with which you have been trusted.
Keep in touch with your important contacts even when you don't need
something.
Learn how to suppress and control your anger in volatile situations.
Learn more about others' jobs and how they interact with your own.
Let bygones be bygones.
Listen more than you talk by not dominating discussions or
conversations.
Make yourself available to others by practicing an open door policy.
Present ideas in the positive rather than the negative.
Resist interrupting and finishing others' sentences.
See people as individuals, not as stereotypes.
Show empathy and interest in the problems co-workers are facing.
Show respect for your co-workers.
Speak positively about others when it is appropriate without
jeopardizing its effectiveness.
Suggest ways to improve problems or situations rather than offering
criticism.
Think of how the other person will react before you speak.
Treat others fairly and consistently.
Try to see problems from others' viewpoints.
Understand and accept different personalities and work styles.
Volunteer assistance without being asked.
Volunteer to work longer hours when help is needed.
Allocate and manage your time better.
Allocate specific parts of your day between meetings you need to
attend and private work time.
Allow for enough time between meetings to be prepared and get there.
Analyze your work processes for redundancies and inefficiencies.
Answer mail and return phone calls at one time and in groups.
Anticipate and head off problems before the situation escalates.
Be open to considering alternatives and revising plans when necessary.
Be wary of taking on responsibilities that clearly belong to someone
else.
Brainstorm with your co-workers on how to improve planning and
organization.
Break large intimidating tasks into several smaller manageable tasks.
Categorize and prioritize the work to be done and attack in order.
Clean off your desktop before leaving each day.
Communicate clearly to all involved any changes in your plans.
Develop emergency and contingency plans to fall back on when
necessary.
Differentiate between urgency and value.
File memos, reports, and e-mail on your computer rather manually
handling pieces of paper.
File paperwork immediately to avoid letting it build up.
Handle a piece of paper only once by immediately responding to or
acting on it.
Include others in the organization and planning process.
Invite external auditors to review your workflows for efficiency.
Learn to better estimate how long tasks will take.
Monitor and report work progress to your manager on a regular basis.
Plan for both the short and long term.
Purge files of unnecessary paper and archive old materials that need
to be retained.
Remove your name from non-essential distribution lists.
Return telephone calls and answer mail promptly.
Review and re-set priorities daily.
Set goals and objectives, monitoring progress regularly.
Set meetings for thirty minutes rather than an hour.
Set realistic time frames for accomplishing tasks.
Set up an organized and efficient filing system.
Share your goals with others and elicit their support for them.
Understand different interrelationships and dependencies in the
workplace.
Ask for help if competing demands become too overwhelming.
Ask questions to better understand changes.
Assume that changes will happen and be prepared for them.
Be more comfortable with and accepting of change.
Break major change into more manageable pieces.
Challenge yourself to adapt to change rather than resist it.
Develop more than one alternative solution.
Explore your concerns privately with someone else you trust.
Have a vision and then figure out what it takes to get there.
Learn techniques to expand your ability to adapt to change.
Live for the future, not in the past.
Look for opportunities for improvement rather than focusing on
obstacles to change.
Manage change rather than letting it manage you.
Prioritize demands on your time and take them one at a time.
Read articles and books, listen to tapes, or view videos on managing
change.
Reduce your tendency to take change personally.
Resist taking criticism and feedback personally.
See change as an opportunity to show how well you can learn from it.
Seek to understand before you judge.
Use criticism and feedback as an opportunity to improve yourself.
Ask for help rather than waiting to be asked if you need it.
Ask for input from co-workers on how you can improve your work.
Brainstorm with your co-workers for quality improvement ideas.
Discuss your career development and progress in your job with others.
Examine how you can turn problems into opportunities to learn and grow
from your experiences.
Improve your tolerance for risk taking.
Learn new skills to increase your potential for more responsibilities.
Learn to work with different personality types and be accepting of
others' points of view.
Look for ways to take on additional responsibilities.
Make more proposals and recommendations for work improvements.
Offer new ideas without fearing rejection or failure.
Set work and career goals, then monitor your progress in achieving
them.
Solicit feedback from others and use it to improve your work
performance.
Start working more independently rather than waiting for direction.
Suggest improvement ideas at every opportunity without being asked for
them.
Take development courses and attend seminars on your own time.
Understand the interactions and dependencies between jobs within the
organization.
Volunteer assistance with projects and special assignments without
being asked.
Volunteer to work beyond your normal hours to get important tasks
done.
Analyze who might need to be kept informed about your work or a
particular project.
Anticipate what questions might be asked about your work ahead of time
and formulate answers.
Ask for assistance from others rather than making demands of them.
Ask for feedback from others about your communication skills and how
they could be improved.
Ask someone else to proofread all important written materials.
Avoid becoming defensive or argumentative when discussing a problem or
situation.
Avoid inappropriate body language and gestures such as rolling your
eyes, shrugging, or smirking.
Avoid interrupting conversations or finishing others' sentences.
Avoid jumping to conclusions until you have heard all the facts and
all sides of a situation.
Avoid using technical terms or company jargon inappropriately.
Be concise and succinct both in your speaking and writing.
Be less formal and more conversational in your writing when it is
appropriate.
Be more formal and business-like if the audience calls for that
approach.
Be precise when giving timeframes.
Break up large documents into readable sections and attachments that
can be easily scanned.
Break up long paragraphs into more readable smaller sections.
Check in often to confirm listeners are comprehending what you are
saying.
Clarify the next steps or actions required of you.
Communicate effectively in all directions, downward to subordinates,
laterally to peers, and upward to management.
Concentrate on what the other person is saying before formulating your
thoughts and answering.
Date all written materials.
Expand your vocabulary by referring to a dictionary, thesaurus, and
reading more.
Guard against responding emotionally to a volatile situation.
Hold standing meetings to ensure regular communications.
Improve grammar skills by reading books, taking classes, and attending
seminars.
Improve transitions when moving from one thought to another.
Improve your active listening skills by concentrating and not
dominating the conversation.
Improve your presentation skills by practicing and volunteering for
speaking assignments.
Improve your telephone technique to be more courteous and succinct.
Incorporate visual aids into your writing with charts, graphs,
numbered and bulleted lists.
Keep others better and more frequently informed.
Keep paragraphs short and stick to one thought in your writing.
Learn how to use e-mail more efficiently.
Learn to probe for more information in your investigations and
discussions.
Learn to read non-verbal signals and adjust your communication style.
Listen more than you talk.
Make eye contact and look directly others when communicating with
them.
Master the use of your telephone system features.
Participate and contribute more at meetings.
Present your ideas firmly and confidently.
Proofread important documents out loud with two people.
Proofread your own work by reading it aloud.
Put a smile in your voice and project enthusiasm for what you are
saying.
Resist dominating and taking charge of meetings.
Summarize and clarify often to be better understood.
Summarize reports at the beginning rather than the end.
Take notes for later clarification rather than interrupting to ask
questions.
Think of how you are being perceived.
Think of what you are going to say before you say it.
Use active tense rather than passive tense in your writing.
Use colorful and stimulating language and phrases to make your writing
more interesting.
Use examples to explain complex ideas or give instructions.
Use open-ended questions to avoid yes or no answers and elicit more
information.
Use outlines both to organize and present data.
Use visual aids to reinforce presentations.
Use your word processor's spelling and grammar checkers.
Vary style and language depending on your audience and the content of
your writing or speech.
Write with a specific audience in mind.
Analyze who might need to be kept informed about your work or a
particular project.
Anticipate what questions might be asked about your work ahead of time
and formulate answers.
Ask for assistance from others rather than making demands of them.
Ask for feedback from others about your communication skills and how
they could be improved.
Ask someone else to proofread all important written materials.
Avoid becoming defensive or argumentative when discussing a problem or
situation.
Avoid inappropriate body language and gestures such as rolling your
eyes, shrugging, or smirking.
Avoid interrupting conversations or finishing others' sentences.
Avoid jumping to conclusions until you have heard all the facts and
all sides of a situation.
Avoid using technical terms or company jargon inappropriately.
Be concise and succinct both in your speaking and writing.
Be less formal and more conversational in your writing when it is
appropriate.
Be more formal and business-like if the audience calls for that
approach.
Be precise when giving timeframes.
Break up large documents into readable sections and attachments that
can be easily scanned.
Break up long paragraphs into more readable smaller sections.
Check in often to confirm listeners are comprehending what you are
saying.
Clarify the next steps or actions required of you.
Communicate effectively in all directions, downward to subordinates,
laterally to peers, and upward to management.
Concentrate on what the other person is saying before formulating your
thoughts and answering.
Date all written materials.
Expand your vocabulary by referring to a dictionary, thesaurus, and
reading more.
Guard against responding emotionally to a volatile situation.
Hold standing meetings to ensure regular communications.
Improve grammar skills by reading books, taking classes, and attending
seminars.
Improve transitions when moving from one thought to another.
Improve your active listening skills by concentrating and not
dominating the conversation.
Improve your presentation skills by practicing and volunteering for
speaking assignments.
Improve your telephone technique to be more courteous and succinct.
Incorporate visual aids into your writing with charts, graphs,
numbered and bulleted lists.
Keep others better and more frequently informed.
Keep paragraphs short and stick to one thought in your writing.
Learn how to use e-mail more efficiently.
Learn to probe for more information in your investigations and
discussions.
Learn to read non-verbal signals and adjust your communication style.
Listen more than you talk.
Make eye contact and look directly others when communicating with
them.
Master the use of your telephone system features.
Participate and contribute more at meetings.
Present your ideas firmly and confidently.
Think of how you are being perceived.
Think of what you are going to say before you say it.
Use active tense rather than passive tense in your writing.
Use colorful and stimulating language and phrases to make your writing
more interesting.
Use examples to explain complex ideas or give instructions.
Use open-ended questions to avoid yes or no answers and elicit more
information.
Use outlines both to organize and present data.
Use visual aids to reinforce presentations.
Use your word processor's spelling and grammar checkers.
Vary style and language depending on your audience and the content of
your writing or speech.
Write with a specific audience in mind.
Analyze situations and problems objectively rather than subjectively.
Avoid drawing conclusions too early before you have gathered and
evaluated all the data.
Avoid making assumptions until you have heard all sides of a situation
or problem.
Balance your approach to problem solving between intuition and facts.
Be open to new ideas and different approaches to solving problems.
Be understanding and sensitive to problem trends and relationships.
Consider problems as challenges that create opportunities to improve
situations.
Consider the recommendation rather than the source.
Define the problem before you start solving it.
Develop your use of creativity in problem solving and look for new
ways to find solutions.
Eliminate implausible solutions early without spending unnecessary
time on them.
Expand the resources and methods available to you in problem solving.
Improve and expand your data gathering methods.
Keep files of ideas for future reference and possible implementation.
Learn to analyze and design workflows and procedures.
Learn to identify data relationships and dependencies.
Learn to use brainstorming techniques to solve problems.
Look at the long term impact of short term solutions.
Make thorough data gathering and analysis your normal procedure.
Merge assumptions, intuition, and facts into your overall approach to
solving problems.
Separate complex issues into more manageable components for analysis
and evaluation.
Take time to allow sufficient and thorough analysis.
Use available technology to better aid you in analyzing data.
Use charts to spot significant trends and relationships more easily.
Use spreadsheets and graphs to thoroughly examine and evaluate data.
Use testing and focus groups to gather information for analysis.
Use weighting to analyze various options and solutions.
Accept new assignments willingly to increase your knowledge and
broaden your experience.
Ask a more experienced and knowledgeable employee to be your mentor.
Balance technical and business approaches to accomplishing tasks and
solving problems.
Be a mentor to another employee to challenge and expand your own job
knowledge.
Be prepared to train others how to do your job.
Broaden your job responsibilities by volunteering for special projects
and new assignments.
Build a network of peers with whom you can discuss work ideas and
projects.
Consider how your decisions and actions will impact the organization's
bottom line.
Define the competencies needed to perform your job.
Flow chart your work and how it interrelates to others.
Identify and seek to establish a working relationship with the experts
in your field.
Identify the necessary skills to perform at a higher level.
Join professional and industrial associations.
Know and understand your organization's products and services.
Learn more about the industry in which your organization operates.
Learn new skills to increase your potential for more responsibilities.
Learn to better use technology to accomplish your tasks faster and
more efficiently.
Learn to explain your work in non-technical language.
Listen to improvement tapes and watch training videos.
Make presentations and write articles about your field of work.
Measure and validate your work against department/organizational
goals.
Prepare regular status reports on your work accomplishments.
Read magazines and books about the organization's industry and your
particular field of work.
Set goals and objectives, monitoring your progress.
Strive to be the expert in a specific job or task.
Take business courses and attend outside seminars to expand your
knowledge.
Take in-house training classes.
Understand the jobs of others with whom you interact.
Understand the role of other employees in your organization.
Use cost/benefit analyses to justify proposals.
Write your own job description.
Ask for assistance in removing obstacles to achieving quality.
Brainstorm with your peers and co-workers for quality improvement
ideas.
Bring in outside auditors to help identify barriers to achieving
quality.
Concentrate on solving one quality issue at a time.
Establish self-monitoring systems to improve the quality of your work.
Have confidence that you can improve the quality of your work.
Hold contests to collect suggestions for improving quality on the job.
Identify obstacles impacting better quality.
Keep records of quality as well as quantity.
Learn to better use technology to achieve productivity enhancements.
Organize quality improvement teams.
Organize quality teams among your co-workers.
Promote quality programs across the organization.
Proofread important materials aloud with someone else to improve
quality.
Proofread your writing aloud as an editing technique to improve
quality.
Read and learn about total quality management concepts.
Set your own quality standards higher than those required of you.
Solicit feedback from others on how you can improve quality.
Spend more time at specific work that needs improvement.
Understand the impact of poor quality on others' work and the
organization's bottom line.
Work consistently at improving your work quality and overall
performance.
Ask for help in removing obstacles to increasing quantity.
Be sure you understand the results expected of you.
Break your work tasks and assignments into manageable pieces.
Bring in outside auditors to help identify barriers to increasing
quantity.
Come in to work earlier or stay later.
Compete against others to be recognized as a top performer in your
department.
Compete against yourself to continually improve your performance.
Eliminate low priority tasks whenever possible.
Improve planning and organizing skills to help increase work quantity.
Improve your job knowledge and skills to achieve greater results.
Learn to use technology to accomplish your tasks faster and more
efficiently.
Maintain daily to-do lists and records.
Record work progress and report it regularly to your manager.
Reprioritize your tasks and to-do lists on a daily basis.
Resist handling too many tasks simultaneously.
Set realistic goals and objectives for yourself.
Solicit feedback from others on how you can increase quantity and
improve your performance.
Strive to increase quantity beyond the required standards.
Track precisely how you spend your time to assess and improve
efficiency.
Track production and results visually as well as numerically.
EMPLOYEE COMMENTS
Employee Acknowledgment
I have reviewed this document and discussed the contents with my
manager. My signature means that I have been advised of my performance
status and does not necessarily imply that I agree with the
evaluation.
______________________________________________________________
Employee Signature/Date
REVIEWER COMMENTS
______________________________________________________________
Reviewer Signature/Date |
