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Q: Stop this Pop-Up Program!! Here are my "Hijack This" results... ( No Answer,   7 Comments )
Question  
Subject: Stop this Pop-Up Program!! Here are my "Hijack This" results...
Category: Computers
Asked by: cdn2005-ga
List Price: $5.00
Posted: 16 Mar 2006 07:13 PST
Expires: 15 Apr 2006 08:13 PDT
Question ID: 707976
Please help me stop the pop up advertisements running on my computer. 
I was told to run "Hijack This".  The results are below - please give
Step by Step instructions of how delete program/file.

Logfile of HijackThis v1.99.1
Scan saved at 6:55:08 AM, on 3/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
C:\WINDOWS\MXOALDR.EXE
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\system32\hphmon03.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\MICROS~4\Office\OUTLOOK.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\OPScan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\DOCUME~1\Ogonet\LOCALS~1\Temp\Temporary Directory 1 for
hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.dell.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
- C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} -
C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: WTLHelper Object - {6D33B121-5C4C-4450-9D1F-7B67085CC199} -
C:\WINDOWS\system32\mljgd.dll
O2 - BHO: Norton Internet Security -
{9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common
Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} -
C:\Program Files\Norton Internet Security\Norton
AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security -
{0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common
Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton
Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program
Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}
- C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}
- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: mljgd - C:\WINDOWS\system32\mljgd.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation
- C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program
Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) -
Symantec Corporation - C:\Program Files\Norton Internet
Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation -
C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: Retrospect Launcher (RetroLauncher) - Dantz Development
Corporation - C:\PROGRA~1\Dantz\RETROS~1\retrorun.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program
Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec
Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\Security
Center\SymWSC.exe

Clarification of Question by cdn2005-ga on 16 Mar 2006 09:00 PST
I don't think file PROGRA~1\Dantz\RETROS~1\retrorun.exe is the problem
- that goes with the Maxtor backup device.
Answer  
There is no answer at this time.

Comments  
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: mister4u-ga on 16 Mar 2006 07:59 PST
 
Here is an analysis f your file
http://hijackthis.de/logfiles/1f9c956509f144fb6cb350e52948ead5.html
There are a few false positives in the report you'll be able to spot those
These are your most likely culprits
\PROGRA~1\Dantz\RETROS~1\retrorun.exe    
 BHO: WTLHelper Object - {6D33B121-5C4C-4450-9D1F-7B67085CC199} 
O20 - Winlogon Notify: mljgd - C:\WINDOWS\system32\mljgd.dll 
mljgd.dll is definitely malware you can find out how to remove it here
http://pcpitstop.invisionzone.com/lofiversion/index.php/t107119.html
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: roxrox-ga on 16 Mar 2006 14:57 PST
 
I have found that this website
http://www.pandasoftware.com/products/activescan
A Free website found more malware than my Nortons Professional did!
Good luck to you, sigh...
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: timusb-ga on 16 Mar 2006 15:45 PST
 
Try ewido from http://www.ewido.net/en/download/ It has free trial
version and it worked prefectly for me and one of my friend. You may
check if it works for you.
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: daemon_byte-ga on 17 Mar 2006 05:46 PST
 
Firstly I would remove norton because its bloatware that fails to
work. Replace the virus scanner with Avast anti virus (free for home
use)  http://www.avast.com then goto sunbelt-software.com and download
counterspy and run it. While its only free for 14 days its excellent
software and should remove the problems.
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: richard183-ga on 17 Mar 2006 10:05 PST
 
Try running Firefox instead of IE. I find it is much better at blocking pop-ups.
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: pingersantboi-ga on 23 Mar 2006 07:38 PST
 
I recommend to you, 2 solutions, first replace your IE, use Firefox.
Second install Avast Antivirus. A firewall is also recommended.
Subject: Re: Stop this Pop-Up Program!! Here are my "Hijack This" results...
From: np4490-ga on 28 Mar 2006 11:21 PST
 
When do these popups happen, if it is not when you are using the
internet, and you are not using windows xp sp2, then it is probabally
a mass messenger, using the windows messaging service, to disable it
go to start, run, type in  "Services.msc" (without the quotes) and
find windows messaging, and double click it, and set the start up to
manual, and click stop.  This should fix it.

Note:  This is different from the WINDOWS MESSENGER that comes
pre-installed on windows, it is part of the command propt, which can
be accessed by Start-run-"CMD"  and then type "Net send"  then an IP
address, and then a message.

Hope this helps,
Nick

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