Hello tfbc_vicious,
Thanks for the question.
Searching RUNDLL32 caused an invalid page fault in module <unknown>
brought a link to Rundll32 Errors at
http://www.generation.net/~hleboeuf/erundl32.htm .
One cause of this problem involves third party software in this
Microsoft Knowledge Base article, Error Message: Iexplore Caused an
Invalid Page Fault in Module Unknown with SaveNow or New.net Installed
at http://support.microsoft.com/default.aspx?scid=KB;EN-US;q302463 .
Do you happen to have either of these installed?
Although there are many rundll listed errors at this page (and on the
net in general) , this is the only one mentioning module <unknown>.
You might scan the page to see if any other solutions they mention
might apply to your situation.
http://www.all-windows.com/kernel32.html is a page entitled
"Troubleshooting Kernel32.dll errors and Invalid Page Faults". Here
they note the following:
"What are the "Invalid Page Fault" Errors?
An IPF can occur when an unexpected event has occurred in Windows, for
example a program improperly attempted to use random access memory
(RAM) or the virtual memory area is corrupted by a program, or a
program is attempting to access data that is being modified by another
program that is running. More information in: Q286180: Invalid Page
Fault Errors Occur in Windows"
The above referenced Microsoft KB Article (
http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q286180&
)notes:
"An unexpected event has occurred in Windows. An "invalid page fault"
error message often indicates that a program improperly attempted to
use random access memory (RAM). For example, this error message can
occur if a program or a Windows component reads or writes to a memory
location that is not allocated to it. When this behavior occurs, the
program can potentially overwrite and corrupt other program code in
that area of memory.
A program has requested data that is not currently in virtual memory,
and Windows attempts to retrieve the data from a storage device and
load it into RAM. An "invalid page fault" error message can occur when
Windows cannot locate the data. This behavior often occurs when the
virtual memory area becomes corrupted.
The virtual memory system has become unstable because of a shortage of
physical memory (RAM).
The virtual memory system has become unstable because of a shortage of
free disk space.
The virtual memory area is corrupted by a program.
A program is attempting to access data that is being modified by
another program that is running."
These are all valid areas to check. Be sure that there is enough
physical disk space and that Windows is managing your virtual memory.
It may even be worth having your RAM chips checked at a local computer
store, or, if you have multiple chips, removing one at a time to see
if the problem goes away and a bad chip has been identified. This
assumes that you are comfortable "under the hood" of your computer. If
not, do take it to an expert to have the RAM checked.
Microsoft goes on to say:
"To resolve this issue, identify when the error message first
occurred. Also, determine if you recently made changes to the
computer, for example, you installed software or changed the hardware
configuration.
Use a clean boot troubleshooting procedure to help you identify the
cause of the error message.
For additional information about the clean boot procedure, click the
article numbers below to view the articles in the Microsoft Knowledge
Base:
Q243039 How to Perform a Clean Boot in Windows 95
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q243039
Q192926 How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q267288
Q267288 How to Perform a Clean Boot in Windows Millennium Edition
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q192926
For additional information about reducing graphics hardware
acceleration, click the article number below to view the article in
the Microsoft Knowledge Base:
Q263391 Money: How to Change the Graphics Hardware Acceleration
Setting in Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q263391
A page at HP support on this error refers the user to the cleanboot
instructions listed above as well.
A lead at this page: http://www.newbie.org/help/messages/483.html
which notes:
"hi I'm having trouble ith the newdot virus that i believe i picked up
from Kazaa.
I cant access the internet.I have been advised to scrap the whole
computer memory and reformat.which seems drastic...and i'd also like
to use kazaa again when i get back on..
any ideas on this?"
Sent me looking for a newdot virus.
I checked Symantec's virus definitions library and did not find a
reference,and it seems this is more appropriately spyware rather than
a virus. But this page, http://www.cexx.org/newnet.htm tells the
story and has methods for removal if you find you have this program.
Do read this carefully.
I also suggest that you download a copy of Ad-Aware from
www.lavasoft.de . I tis a free program to detect spyware on your
computer and has down a fantastic job for me in keeping my systems
clean.
I'm confident that the above represents a through discussion of the
possibilties that are causing your IPF's. I strongly suspect new.net
as the cause of your problem.
Do let me know if anything above requires clarification and good luck
regaining stability on your system.
Regards,
-=clouseau=- |
Clarification of Answer by
clouseau-ga
on
04 Oct 2002 01:22 PDT
Hi tfbc_vicious,
I thought as much.
Did you follow the instructions here for removing both programs?
http://support.microsoft.com/default.aspx?scid=KB;EN-US;q302463
Did you go here and are you comfortable editing the registry? If not,
DO NOT ATTEMPT IT. It can get you into trouble. But, if you are
comfortable here, you will find a key under Run or Run Services that
is still calling one of these programs.
http://www.cexx.org/startup.htm#registry
And msconfig, at the startup tab, will show you everything being
called at startup by the startup folder, win.ini, system.ini,
autoexec.bat, config.sys and the run and run services keys of the
registry. It may be obvious which one is causing the problem, and
then, may not. You may have to turn off all startups that you do not
know for sure and add them back one by one until you find the culprit.
We do know for sure that these programs are/were the cause of the
problem. The task now is to totally rid your computer of all traces of
them. it may take a little work, but follow the articles above and
work with msconfig and you should wind up with the desired result.
Regards,
-=clouseau=-
|
