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Q: websites obtaining "live" feedback on their pages from consumers/users ( Answered 5 out of 5 stars,   1 Comment )
Subject: websites obtaining "live" feedback on their pages from consumers/users
Category: Computers > Internet
Asked by: deeper-ga
List Price: $50.00
Posted: 12 Apr 2006 10:02 PDT
Expires: 12 May 2006 10:02 PDT
Question ID: 718212
I want to know the top 10 websites that obtain live feedback on their pages. 

What I mean by "live feedback" is exemplified by Microsoft at You will notcie that
at the bottom of their nav bar, they show an option to:
  Comment on this Web page

This allows the consumer/user to actually give feedback, comments,
ratings, suggestions on this specific page.

I want to see the different ways that this practice of obtaining
"live" fedback on a specific website page is done.

When I ask for the "top ten" I would expect that you would find many
examples (20-30?) of this practice, and then par it down to the "top
ten" ... demonstrating elegance, ease of use, functionality, sexy,

Ultimately I am looking for a list of 10 URLS I can click. I would
like to briefly know why you placed a specific website in your "top
ten" list.

Let me know if I can be more clear on this assignment! Good fortune! Happy hunting!

Request for Question Clarification by czh-ga on 12 Apr 2006 15:51 PDT
Hello deeper-ga,

As you expected, it?s not hard to find examples of ?live? feedback
pages. I could provide you with dozens. They all tend to be very

The simplest version pops open an e-mail window so you can compose
your message and send it to the appropriate address. A slightly more
elaborate version is the format used by the Microsoft page you gave as
an example. These pages usually provide a subject and comment box with
some directions on how to use the page for giving feedback. Sometimes
they provided drop-down boxes, sometimes they?re completely free form.
In addition, I found some sites that solicit site evaluation by posing
specific questions and/or providing rating scales with radio buttons.

I?m afraid fulfilling your request to cull down the results to a ?top
ten? that demonstrate ?elegance, ease of use, functionality, sexy,
etc.? is impossible. I found only one site that meets these criteria.
All the others are more or less pedestrian and unimaginative.

I suggest that I give you a comprehensive sampling of the various
types of live feedback sites I?ve found instead of the ?top ten? you
were looking for. Will this meet your needs?

I look forward to your clarification.

~ czh ~

Clarification of Question by deeper-ga on 13 Apr 2006 17:05 PDT
Good clarification. Thanks!  I would be willing to pay you $25 for
what you are proposing, but not the full $50. The full $50 requires
more time, patience, digging, sleuthing. Take your choice!

Request for Question Clarification by czh-ga on 14 Apr 2006 09:55 PDT
Hello  deeper-ga,

I will take you up on your proposal that I post what I've got for $25.
After you see my results, you can post another question to see if
someone else can come up with more results that fit your original

I will get back to you shortly. 

~ czh ~

Request for Question Clarification by czh-ga on 14 Apr 2006 11:57 PDT
Hello deeper-ga,

I will post my answer after you reduce the price of the question as
you proposed. Thanks.

~ czh ~
Subject: Re: websites obtaining "live" feedback on their pages from consumers/users
Answered By: czh-ga on 14 Apr 2006 21:13 PDT
Rated:5 out of 5 stars
Hello again deeper-ga,

I did some more research and I?ve come up with a broader range of
website feedback pages.

Here are the top ten that stand out. My listing is not in any
particular order. It simply represents a selection of feedback
websites that are well designed, functional, useful, attractive and
interesting. I?ll let you do the ranking.

Web Page Design for Designers

This website has a very simple and clean design. It states what will
happen with the feedback and has a sense of humor. The basic style of
name, e-mail address and comment box is one of the most basic
approaches to feedback pages. This page demonstrates the essence of
this format.


OpinionLab offers a product for getting feedback on every page of a
website. It?s own website models how this is done. Clicking on the
rotating +/- sign in the lower right hand corner on each page pops up
a scale for rating the page and offers a link to open a comment box.

The Science Museum of Minnesota
Your feedback will help us improve this website
"A big part of the Science Buzz project here at the Science Museum is
about promoting our community's voice. That means we want to hear what
you think. Most of the stories in the Buzz Blog and Ask a Scientist
sections allow you to post your ideas and questions.
This site offers an opportunity for the site visitors to get involved
and contribute to the content of the site. The use of the blog for
giving feedback and asking questions is excellent.

Tag this product (What's this?) 
Customer Reviews 
Customer Discussions Beta (what's this?)   Help 
This product's forum 
Ask questions. Share opinions. Gain insight.
Start discussion.
So You'd Like to... 

Look for similar items by category
This Item and You
Sign in to rate this item

Suggestion Box 
Your comments can help make our site better for everyone. If you've
found something incorrect, broken, or frustrating on this page, let us
know so that we can improve it. Please note that we are unable to
respond directly to suggestions made via this form.

This is a link to demonstrate Amazon?s product pages. Every product
page offers an interactive experience for the customer with lots of
opportunities to comment and give feedback. The Suggestion Box invites
detailed feedback about the working of the page and the website.

The Editors Discuss Site Policies, Design and Goals 
New ways to contact Post staff members

We've made a change to our articles that makes it easy for you to
contact Washington Post reporters. Now, each new story written by a
Washington Post reporter features a link to contact that reporter.
Just click on the reporter's name in the byline to access the writer's
contact form. Here's an example.
E-mail Guy Gugliotta
Thanks in advance for taking the time to send us feedback.

This is an interesting application for getting comments on the online
content from a news site. This approach could be implemented by all
news organizations to get instant ?letters to the editor? or to
encourage feedback to specific writers.

What do you think? 
Mediabuddies is your club. We want your views - good or bad - so that
we can give you what you want. Please take a few moments to answer
these questions and help us to do so.

This site is a good example of standardized surveys that ask for
feedback. This is a very popular approach and it?s very easy to find
lots of examples. Some of them use radio buttons and multi-point
scales. Some offer statements to be ranked or chosen. Some have
free-form comment boxes. Here?s a colorful example.
SDN's Dental School Interview Feedback
10-point scale with radio buttons and color

O&A Show - Live Feedback Form 
Want to send a message to the guys in the studio? Enter it here!
or send your message via cellphone to:
(this email works for cell phone messaging only!)

This site asks for live feedback about a radio show. This capability
could be applied to getting feedback about anything, including the
quality of the website.

WebSurveyor Corporation

I ran across an article about this company and when I clicked on the
link I got this pop up box:

Website Feedback Survey
Survey Invitation

We are conducting research on why people come to our site from Search
Engines. You have been randomly selected to take a brief, anonymous

Will you take the survey now?

Yes   No

The survey is looking for information about customers who reach the
site from a search engine referral but the underlying goal is to
evaluate the effectiveness of the website.


This site offers a variety of tools for webmasters. The Website
Feedback link in the left navigation column pops open a small window
with a form asking for your e-mail and question/problem. Very simple
and clean.

know-how exchange -- Website Critique

Although not strictly within the parameters of your original question,
this site helps to introduce a more human element. This is a forum
where you can ask fellow members to review your website. If you don?t
want to ask for a review, you can browse current open questions or
questions that have closed to learn more about effectiveness of a
variety of websites.

To comment on this Web page or report an error, please send feedback
to the Space Studies Board.

This is a very common approach for encouraging feedback. The link pops
open an e-mail message input form that permits completely free-form
and undirected comments and feedback.

Webpage Feedback Form 

This page allows you to give us feedback about our web site. Please
include any suggestions you may have. If you would like to comment
about our services, please visit our Services Feedback page.

This is a plain vanilla page that asks for explicit feedback on
several topics. It combines radio buttons and open text input boxes.

Naval Medical Center,  Portsmouth VA

We welcome your comments. In order for us to provide the service you
deserve, your comments are vital to our mission. Please take a moment
to use the following forms to let us know how we are performing.
Web Site Feedback Form 

This is a website that combines giving feedback to several
organizations on various topics in one form.

Feedback Form Generator

Using Movable Type to gather feedback online
For some time I've been thinking of hacking a Movable Type blog to
drive an online contact form for our upcoming new corporate site.

This is an interesting article that discusses how to implement blogs
as a method of collecting website feedback.

Getting User Feedback On Documentation
A few weeks ago we added what I think is a pretty cool feature to some
of the PDFs that we've been uploading to the enterprise developer
centers. We've created a PDF form using LiveCycle Designer to allow
users to give us feedback on the PDF document that they're reading.

Vendor List by Sector

Following is a list of suite, Web content management, enterprise
search/categorization, personalization and behavioral marketing, Web
analytics, and blog analytics vendors.

The web analytics companies listed here might be of interest to you
for continuing your explorations of website feedback techniques and

NOAA Web Site Customer Satisfaction Survey

Website Feedback Template


"Comment on this Web page"
website feedback
webpage feedback form
elegant OR easy to use OR sexy OR useful OR good OR best ?feedback form?
elegance, ease of use, functionality, sexy,
blogs feedback form
blogs "feedback form"
how to improve website feedback
best practices website feedback
website feedback analytics
deeper-ga rated this answer:5 out of 5 stars and gave an additional tip of: $10.00
Aftewr an initial superfacial search, you re-gathered your patience
and strength and went for it! You came up with an excellent answer,
giving me the variety I was looking for. Congratulations for a fine

Subject: Re: websites obtaining "live" feedback on their pages from consumers/users
From: czh-ga on 20 Apr 2006 10:42 PDT
Thank you deeper-ga for the kind words, five stars and generous tip.

~ czh ~

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