Google Answers Logo
View Question
Q: Business to Business software buying trends ( Answered,   0 Comments )
Subject: Business to Business software buying trends
Category: Business and Money
Asked by: edubz21-ga
List Price: $200.00
Posted: 12 Apr 2006 10:49 PDT
Expires: 12 May 2006 10:49 PDT
Question ID: 718232
What is the general percentage of nonprofit organizations with 10 or
more employees that invest in new enterprise or CRM software on a
yearly basis? (i.e. 3%, 10%, 50%)
Subject: Re: Business to Business software buying trends
Answered By: belindalevez-ga on 15 Apr 2006 08:03 PDT
< Business to business software buying trends.

50% of nonprofits budgeted each year for new technology and upgrades.
Source: The IT revolution and nonprofit organisations in Los Angeles.

95 % of nonprofits don?t have software for keeping track of their
donors. Less than 40% of nonprofits have an IT budget.
Source: One on one with Susan Packard Orr, founder, Telosa. San
Francisco Business Times. June 21, 2002.

A study by Princeton Survey Research in 2001 found that only 28
percent of non profit organisations  has an IT strategic plan and 39
percent have a budget.

86% of nonprofit organisations use some from of information technology.
79% have email. 
77% provide internet access to staff.
49 percent have websites.
And 52% have an office network.

Almost all (99 percent) nonprofits with e-mail use it to communicate
with outside individuals and organizations. Ninety-one percent use the
Internet for research on how other organizations carry out their
programs. More than two-thirds (77 percent) use the Internet to
conduct day-to-day operations such as budgeting and buying office
supplies. Forty-four percent use the Internet to recruit employees and
Of the 49 percent of nonprofits with Web sites, 96 percent use them to
explain their mission and 83 percent use their Web pages to help
carry-out their missions and programs. Forty-three percent use their
Web sites to fundraise and 49 percent recruit employees and volunteers
through their Web sites.
A Canadian study by Leverus Inc found that more than 65 percent of
respondents spend more than $5,000 per year to support their Internet

58% of nonprofits have no technology budget. 
Source: Top 5 things nonprofits should know about technology. By Jason
Saul. Chicago Tribune. April 29, 2002.

This study contains some detailed information about how much is spent
on software including a breakdown of the percentage of nonprofits
spending at particular levels.

Non profits spend an average of $26,000 per year on purchasing and
licensing software. The nonprofit software market represents more than
$960 million annually.
26% said that their organisation does not have the right tools and 58%
said that their organisation does have the right tools.
26% said their tech teams do not know about all of the software that
could help their organisations.
The higher the nonprofit?s annual budget, the smaller the proportion
of that budget is spent on software.
Groups with budgets between $1001 and $100,000 spend almost two
percent of their annual budgets on software, while those with budgets
between $5 and $10 million allocate less than half of one percent to

Source: Idealware.

The full results of the survey.
Dollars spent per year on software by nonprofit organisations.
$500 or less 14%
$501- $1000 14%
$1001-$5000 20%
$5001- $10,000 14%
$10,0001 - $25,000 13%
$25,001-$100,000 14%
Over $100,000 13%

261 people responded to the survey.

The amount spent on software varied from less than $500 per year to over $100,000.

Non profits spend about $900,000 worth of time devoted to software
research per year.

88% of respondents said that they would use a website providing
quality reviews of software applicable to their organization.

Source: Idealware.

Estimated IT spending in the nonprofit sector is $43 billion.
Source: Exponent Partners.

70% of nonprofits expect 2003 technology spending to increase or stay the same. 
Source: Kintera.

In 2003, The Bridgespan Group and Network found that 53 percent of 
non-profits used the internet to raise funds. Another 28 percent were
expected to add Internet services during 2003.

There are 1.6 million non-profits is the US and 5 to 6 million
globally. Fundraising spending is between $141 to $239 billion.
80% of US non-profits have budgets under $100,000 per year.

A CRM solution offered at a price of $50 to 200 per month is
affordable to a wide range of non-profits.

According to Social Source Foundation, CRM  solutions from the market
leaders Convio, Kintera and GetActive costing $1,000 per month are too
Source : Social Source Foundation.>

<Search strategy:>

<"crm market"  "non profit" million 2005 percent>

<"percent of nonprofits" software>

<"percent of nonprofits" "an it budget">

<Hope this helps.>
There are no comments at this time.

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  

Google Home - Answers FAQ - Terms of Service - Privacy Policy