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Q: Installing adobe reader 7.07 ( Answered 4 out of 5 stars,   4 Comments )
Question  
Subject: Installing adobe reader 7.07
Category: Computers
Asked by: eastofjordan-ga
List Price: $18.00
Posted: 12 Apr 2006 21:50 PDT
Expires: 12 May 2006 21:50 PDT
Question ID: 718408
I have been trying to install adobe reader 7.07, but I cannot because
during the install phase, I'm asked to produce a disk for adobe reader
6.01 so it can uninstall it.  No such disk exsits.  I have tried to
uninstall adobe reader 6.01 through Add/remove programs, and I have
deleted the adobe folder from my "Program files" and am still unable
to install 7.07.

I have tried to reinstall 6.01, but it reacts the same way, asking for
a disk.  What it is really looking for is "Rdr60ENU.msi"  which does
not exist anywhere.

I am running an Inspiron 9300 with 512 MB RAM 1.72 GHz Pentium, XP
Media Center.  Please help me.

How will I install adobe reader 7.07?

Request for Question Clarification by sublime1-ga on 12 Apr 2006 22:03 PDT
You'll probably need to remove all entries for Adobe 6.01
from your registry. If you're not familiar with modifying
the registry, there is a free program called CCleaner which
can and does scan your registry for remnants of deleted
programs.

It's called CCleaner, and can be found here:
http://www.ccleaner.com/

Let me know if this resolves your problem, and I'll post it
as a formal answer...

sublime1-ga

Clarification of Question by eastofjordan-ga on 21 Apr 2006 09:54 PDT
The CCleaner "fixed a lot of problems" but didn't resolve my adobe
reader issue.  It still asks for a disk with the installation package
Rdr60ENU.msi.  I let the program fix every problem it said it could.

If I knew something about registry, I'd get in there in do it, but I
don't even know how to look at my registry!  Sorry for the late
response; I expected Google would e-mail me or something.

Request for Question Clarification by sublime1-ga on 22 Apr 2006 21:40 PDT
eastofjordan...

Now that you have CCleaner, let me guide you a little. I'm
assuming Adobe 6.01 remains deleted from Program Files.

- Right-click on the Recycle Bin and select Run CCleaner.
- Click on 'Issues' on the left.
- Now, under Registry Integrity, you might want to try only
  checking Obsolete Software, and see if it locates Adobe
  in the registry. If it does, then check those entries and
  any others you find that look familiar as old, deleted
  programs.
- Next, you might check Applications and Application Paths
  and see if Adobe shows up in those.
- Next you could check Installer, and see if there's any
  listing for Adobe, and process those.

I'm having you do these in steps so that you don't get
overwhelmed with too numerous entries to examine. When
you ran CCleaner with its default settings, it may not
have had the ones above selected, and it may require 
that you actively select them before it includes them.

If it found any Adobe entries under these settings, go
ahead and empty your recycle bin, reboot, and try again
to install Adobe 7.07.

Let me know where this takes you...

Google Answers email notification system isn't working
at the moment, so you (and I) will need to keep tabs on
the question.

sublime1-ga

Clarification of Question by eastofjordan-ga on 01 May 2006 04:15 PDT
The Adobe issue was just one of many.  I ran CC claner in each of its
modes and still could not install Adobe Reader.  I backed-up my
important files and reformatted my computer.  A pretty drastic step,
but I was tired.  I'll be using CC cleaner from now on, to make sure
things unistall smoothly.  Thanks so much for your help.  I'll be
checking back for your formal answer.
Answer  
Subject: Re: Installing adobe reader 7.07
Answered By: sublime1-ga on 01 May 2006 12:40 PDT
Rated:4 out of 5 stars
 
eastofjordan...

I very much appreciate your willingness to pay me for my
efforts, even if they were not the ultimate solution for
your problem. I'll repost the information here, for the
sake of future readers.

--------------------------------------------------------

You'll probably need to remove all entries for Adobe 6.01
from your registry. If you're not familiar with modifying
the registry, there is a free program called CCleaner which
can and does scan your registry for remnants of deleted
programs.

It's called CCleaner, and can be found here:
http://www.ccleaner.com/

---

Now that you have CCleaner, let me guide you a little. I'm
assuming Adobe 6.01 remains deleted from Program Files.

- Right-click on the Recycle Bin and select Run CCleaner.
- Click on 'Issues' on the left.
- Now, under Registry Integrity, you might want to try only
  checking Obsolete Software, and see if it locates Adobe
  in the registry. If it does, then check those entries and
  any others you find that look familiar as old, deleted
  programs.
- Next, you might check Applications and Application Paths
  and see if Adobe shows up in those.
- Next you could check Installer, and see if there's any
  listing for Adobe, and process those.

I'm having you do these in steps so that you don't get
overwhelmed with too numerous entries to examine. When
you ran CCleaner with its default settings, it may not
have had the ones above selected, and it may require 
that you actively select them before it includes them.

If it found any Adobe entries under these settings, go
ahead and empty your recycle bin, reboot, and try again
to install Adobe 7.07.

--------------------------------------------------------

As a bonus for your good faith, you may find this previous
answer of mine, on "bulletproof" computer security, to be
of some value:
http://answers.google.com/answers/threadview?id=568868

Best regards...

sublime1-ga
eastofjordan-ga rated this answer:4 out of 5 stars
I think the answer is a much better solution than formatting hard
drives.  I'll definitely keep CCleaner installed and up to date. 
Thanks!

Comments  
Subject: Re: Installing adobe reader 7.07
From: shriparv-ga on 12 Apr 2006 23:37 PDT
 
i think ur adobe reader 7.07 is a upgrade version not the full version
so try to get a full version
else
go to registry
and remove adobe reader entry
and adobe reader folder from comman files
Subject: Re: Installing adobe reader 7.07
From: s1006-ga on 13 Apr 2006 00:47 PDT
 
You may have the Version 6 on a disk without knowing. Many computer
games come with Adobe Acrobat Reader on the disk, have a look through
any games you have.
Subject: Re: Installing adobe reader 7.07
From: mohnkhan-ga on 15 Apr 2006 05:52 PDT
 
It keeps happining with softwares that use microsoft installer service

Yes you need to reinstall version 6.x and then uninstall it.

then u can re install 7.x version.

these microsft installer files are present in windows\installer directory

normally they are the whole installable package in the .msi extension format.

if you want to avoid re installing 6.x and directly install 7.x then
the path would be a more tedious one involving registry editing etc.
I wouldnt recommend it to you if you are a beginner. As this always
involves more risks of corruption of registry
Subject: Re: Installing adobe reader 7.07
From: tryptichon-ga on 21 Apr 2006 23:49 PDT
 
You have to use these programs before the installation: 

http://sgabor.com/?p=hddadmin&ny=en

and

http://www.worldstart.com/weekly-download/archives/reg-cleaner4.3.htm

Then it will works :)

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