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Subject:
Firewall Blocking Scrabble CD game
Category: Computers Asked by: knightmare995-ga List Price: $2.00 |
Posted:
14 Apr 2006 06:04 PDT
Expires: 14 May 2006 06:04 PDT Question ID: 718831 |
How do I keep my McAfee Firewall from blocking my Hasbro Interactive Scrabble CD game - not generally, rather, what are the specific steps? When I insert the disk, only a black screen appears. |
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There is no answer at this time. |
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Subject:
Re: Firewall Blocking Scrabble CD game
From: charliebabbage-ga on 14 Apr 2006 15:27 PDT |
Are you sure that it is the Firewall which is causing the problem? Firewalls prevent others gaining access to your computer whilst you are connected to the internet. However, it appears you are installing Scrabble from a CD-ROM so I assume you are not trying to play an on-line version. It should be possible to turn off the firewall. However, you should only do this if you are not on the internet and the firewall should be turned on again once the software has been loaded. I don't have McAfee firewall so can't give you detailed instructions. However, you may well have an icon in your system tray at the bottom right of the desktop. Right click on the icon and there may be an option to turn it off. Another idea is to try turning off any anti-virus software - again only when you're not on the net! Similar procedure to the above. If neither of these work, try the Hasbro website: http://www.hasbro.com/ |
Subject:
Re: Firewall Blocking Scrabble CD game
From: s1006-ga on 15 Apr 2006 11:10 PDT |
Does anything else appear that indicates that it is the firewall such as warning? I don't use McAfee but i don't see why it make your screen go black when you put the disk in. Sounds more like that your computer is not running the game becuase of something else. Can you play the game one-player against the computer, if you can start the computer and don't connect to the Internet, by not dialling up or removing the modem from the ethernet/usb modem. Start the game and see if it loads. Few questions- Has the game ever worked before? What version of Windows (I guess its Windows) that you are using? It's not an ideal solution but disable the firewall and see if the game loads, if you don't feel comfortable going on the internet without a firewall while playing the game, enable the inbuilt Windows one in the Windows Secuirity centre. Also which version of the firewall are you using? |
Subject:
Re: Firewall Blocking Scrabble CD game
From: onenonblonde-ga on 15 Apr 2006 23:04 PDT |
I have the same problem with that game, and I use Zone Alarm. I finally just gave up on the game. The customer "not much" service rep said the problem was the firewall and got hateful with me when I said I wouldn't disable it. The game isn't worth the risk. |
Subject:
Re: Firewall Blocking Scrabble CD game
From: quinkin-ga on 17 Apr 2006 20:57 PDT |
Two suggestions: 1) Use Ethereal to capture your outbound packets when launching the game and ensure they are not being blocked by your firewall settings. 2) Does you firewall display what packets it is blocking? You will need this to allow incoming packets that are being blocked (incoming packets are generally blocked before ethereal can capture them, that's why you need the firewall output too). |
Subject:
Re: Firewall Blocking Scrabble CD game
From: kusshal-ga on 20 Apr 2006 00:46 PDT |
I think........ You must check the settings of the firewall......... you must allow the file to access the comp. There must be an option for Program Controls. |
Subject:
Re: Firewall Blocking Scrabble CD game
From: lonecrow-ga on 22 Apr 2006 02:38 PDT |
Try putting your firewall into "Learning Mode", Then reinstall the game. At some point you should get a pup-up from your firewall asking you if you want to allow the program to access the net. Click yes and optionally there will be a chackbox somwhere to save this decision as a rule. I imagine that this is part of some copy protection registration process. I would unistall the game, reboot, turn learning mode on the firewall and reinstall the game. Sounds like a drag but probably the best thing to try. |
Subject:
Re: Firewall Blocking Scrabble CD game
From: lonecrow-ga on 22 Apr 2006 02:42 PDT |
I just had a quick look at the mcAfee firewall docs and I can't find any reference to "learning mode". This is a pretty standard feature on most firewalls they probably just use a different word for it. You could always email them and ask them how to get it to" "prompt you whenever a new application tries to access the internet." |
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