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Q: Outlook 2002... How do I keep both my IMAP and new Exchange mailboxes ( Answered,   2 Comments )
Question  
Subject: Outlook 2002... How do I keep both my IMAP and new Exchange mailboxes
Category: Computers
Asked by: sherpaj-ga
List Price: $20.00
Posted: 03 Oct 2002 04:19 PDT
Expires: 02 Nov 2002 03:19 PST
Question ID: 71971
Outlook 2002 – How do I keep both my IMAP and new Exchange mailboxes

We used to have a IMAP server only.   We used it a lot.  I had over 20
folders in my IMAP acct.   I would file stuff and keep it around.  At
each location (office, home, laptop) I do a hotsync and have a local
copy of what is in each IMAP folder on the server.    This server
hosts our primary domain (mycompany.com) and my primary email acct
(e.g. jay@mycompany.com).

We just got accounts on a hosted Exchange Server (from exchange ASP),
so that we can have shared contacts and calendars, and tasks.   I
don’t want to use the email acct that comes with this exchange acct.

I like our IMAP email.  The IMAP server has all my folders and has a
great inbound and outbound virus filter.  Plus, we may choose not to
keep the exchange service, and I want to be able to hold on to all the
emails I send from the Exchange acct.   The server can forward mail.

Also, I want all my outgoing emails to have my primary email address
(jay@mycompany.com) as the reply-to address.

Do I need to use the email on the exchange server in order to use the
shared contacts and calendars, and tasks?

How should I configure all these to work together.   What forwards
into what?
Answer  
Subject: Re: Outlook 2002... How do I keep both my IMAP and new Exchange mailboxes
Answered By: pwizard-ga on 24 Oct 2002 10:01 PDT
 
Greetings sherpaj,

I'm going to help answer your question regarding the use of multiple
email services with Outlook 2002 (XP). This may involve a bit of
troubleshooting, so please don't hesitate to "ask for clarification"
if you don't understand any of the instructions or need further
assistance with this answer.

What you're wanting to do is actually quite easy to setup and manage
using Outlook 2002. Outlook was designed to manage multiple types of
email accounts simultaneously, including Exchange and IMAP. The first
thing that needs to be done is have both of the services setup on your
profile. This is done by selecting "TOOLS --> EMAIL ACCOUNTS --> VIEW
OR CHANGE EXISTING E-MAIL ACCOUNTS". From this screen you can see
which accounts are currently setup and which one is your default
account. You'll need to add both your EXCHANGE account and your IMAP
account from this screen using the ADD button (if you haven't done so
already). You'll need the configuration parameters supplied to you by
your service provider. Once they are both entered, you will want to
select the IMAP account and then click "Set as Default". This will
make your IMAP account the default mail send/receive account as you
specified in your question. Save your changes and go back to your main
Outlook screen.

Now you will see both your IMAP and Exchange folders (contacts, etc)
from your folder view within Outlook. You can easily switch between
them and/or move data between them. When you send a new email message,
if your IMAP account is the default, it *should* use this address as
your reply-to address and go through the IMAP server. However, there
is a dropdown menu on the NEW MESSAGE screen that says "Accounts"
(next to the SEND button). You can dropdown this menu to actually
force it to send from one account or the other. This way you can
ensure it is being sent from your IMAP account and not the Exchange
account (or vice versa).

Determining how you want to utilize the two mail systems is entirely
up to you. You don't have to route email through the Exchange server
in order to take advantage of the calendar and task functions. You
mentioned wanting your IMAP address to appear as your reply-to address
"no matter what". You will have to get your Exchange administrator to
modify your account to reflect this change should you ever
accidentally send a message out using the Exchange service instead of
the IMAP service. You cannot designate the reply-to address for
Exchange from within Outlook. Another thing you can do is have the
Exchange administrator setup mail forwarding on your account so that
all of your email is forwarded to your IMAP account. This way, ALL
email correspondence is sent and received through the IMAP server and
you're only using the Exchange service for calendar and tasks. This is
probably what I would recommend so that you don't accidentally send
email through the Exchange server. If all incoming mail is addressed
to your IMAP account (through forwarding) and your default outgoing
account is the IMAP account, all of the correspondence should go
through the IMAP service.

As kripes mentioned in the comments, you can setup some advanced rules
if you want mail to automatically move from one folder to another or
forward to other places when it arrives based on different criteria. I
would look into the online help for creating Rules in Outlook if you
need help setting those up as there are many different options
available to you.

I hope that helps to answer your question. Please let me know if I can
help you futher as I'll be happy to conduct further research if
necessary. Thanks!

Sincerely,
PWizard
Comments  
Subject: Re: Outlook 2002... How do I keep both my IMAP and new Exchange mailboxes
From: kripes-ga on 08 Oct 2002 12:21 PDT
 
The way I see it, you have several issues:
1. Keep a copy of all outbound mail in your local folder.  The best
way is with the RUle Wizard.  Open it up, and start a new rule (not
one from a template).  Select "Check messages after sending".  Click
Next.  Add conditions if you want, then click Next.  Check "Move a
copy to the specified folder".  Click the word "specified" in the
bottom box, and select the folder you want.  Click Okay, then Finish.
 
2. All outgoing emails should bear your primary email address.  Ask
your ASP to add jay@mycompany.com as the primary SMTP address for your
mailbox.

3. You will have to use your Exchange email box to use the shared
elements, yes.  There are ways to copy shared things locally, but then
you won't receive updates on them, and so they will become worthless
virtually as soon as you copy them.

Good luck
Subject: Re: Outlook 2002... How do I keep both my IMAP and new Exchange mailboxes
From: bar-ga on 24 Oct 2002 02:23 PDT
 
Hi,
well as i see it the best way to fix your problem is to send/recive
mail only though the IMAP server and to view shared contacts,
calendars and tasks
go to the exchange folders ...
the only think you need to do is to setup both the exchange and the
IMAP on the outlook 2002 and make the IMAP the default mail account ..

Good Luck ..
Rotem Bar

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