Google Answers Logo
View Question
 
Q: My internet speed trickles off from full to 0, then I HAVE to restart ( No Answer,   4 Comments )
Question  
Subject: My internet speed trickles off from full to 0, then I HAVE to restart
Category: Computers > Internet
Asked by: justwannaknow-ga
List Price: $20.00
Posted: 21 Apr 2006 00:07 PDT
Expires: 24 Apr 2006 23:24 PDT
Question ID: 721223
My internet speed every so often trickles off to zero, most of the
time when I try to start a torrent download - this is awful because I
download nightly updates of A LOT of sourceforge open source programs,
and now the internet breaks every time I try. Once the same thing
happened when I tried to reload about 50 windows in firefox, but that
might have been a fluke. Usually it's by the torrent (program doesn't
matter, using Azureus and uTorrent - both of which I used to use
perfectly). Then the computer shows that I am technically connected,
but I can't do ANYTHING - no web surfing, can't connect to aim, etc.
so I HAVE to restart the PC to get it working. PLEASE PLEASE HELP!!!
:)

Background:
1) Hard drive was removed from my older (perfectly functioning
computer and internet setup) and placed in a brand new computer as a
master, so of course, some driver updating involved with the already
installed winXP
2) I use a wireless connection, my usb wifi is the D-Link DWL-120+ -
3Mbps DSL connection, old working speed was about 2500 Kbps in reality
3) Firewall: no windows firewall, ISS Proventia Desktop Protection
4) Virus protection: Norton Antivirus 8.0 (with all uptates)
5) winxp pro OS
6) I have tried completely turning off the firewall, doesn't seem to
change anything
7) can't completely shutdown NA8, and I can't uninstall because I
don't have the reinstall CD here
8) EVERYTHING worked perfectly before, just switch the HD to a new
computer, and this crap started happening, I think that's key...


****$5 tip guaranteed for whoever provides a relatively quick FULLY
WORKING solution to this problem.

Clarification of Question by justwannaknow-ga on 21 Apr 2006 00:08 PDT
I've uninstalled and reinstalled java, and azureus, and uTorrent, same problem

Clarification of Question by justwannaknow-ga on 21 Apr 2006 00:09 PDT
I've tried downloading a "large" file through firefox (openoffice
suite) and it worked fine, no screwups, this only seems to be
influenced by trying to get a torrent file, but it might also be
triggered by something else.

generally the torrent file will start downloading at a crummy speed -
20kb/s or so, then go to 10, then 5, then 0, and bam, internet is DEAD
:( :(

Clarification of Question by justwannaknow-ga on 21 Apr 2006 00:33 PDT
UPDATE: I have simply changed the value of the question from $15->$20,
so please disregard the tip comment in my original question. However,
of course, if I get an awesomely clear answer and explanation and
solution, I will definitely consider tipping - thanks! :)

:) :)

Request for Question Clarification by livioflores-ga on 21 Apr 2006 07:44 PDT
Hi!!

Ir would help if you can post a Hijackthis log here. But a previous
online antivirus scan is necessary, so:
First thing to do:
Scan your computer online with the following tools from Trend Micro:
(do all the tasks: virus scan and download CWShredder to
remove CoolWebSearch, this is a common pestware that is usually
present on infected computers). Let these tools remove all that they
find.
http://housecall.trendmicro.com/


Second thing to do:
Scan your computer for spyware at Ewido, if you receive a warning
about the installation of an ActiveX object, just let it be installed
and run.
http://www.ewido.net/en/onlinescan


NOTE: if for any reason you cannot perform one of the above tasks just
skip it and continue with the below one.

Third thing to do:
Download and run the following HijackThis autoinstall program. HJT
needs to be in its own folder so that the program itself isn't deleted
by accident. Having the backups could be VITAL to restoring your
system if something went wrong in the FIX process!
http://thespykiller.co.uk/files/HJTsetup.exe

Hijackthis is an expert's tool used to remove hijackers and spyware,
but since it works on demand, not automatically, you only need to post
a log here as a clarification and then I will analyze it and tell you
what are the next steps.
To see how to get and post a log here see the following tutorial at
BleepingComputer.com; you will only need to post the log without
fixing
anything, I will tell you which items must be selected to fix:
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42#HowToUse

Note that on Windows NT, 2000, & XP, it requires that you have
administrator privileges.

Please post the scan log from HijackThis' scan, WITHOUT fixing
anything, and after I analyze it I will tell you what things must be
fixed with HJT. Also let me know what happened with the online scans.
Probably other procedures and products could be necessary to complete
the cleaning.

regards,
livioflores-ga

Clarification of Question by justwannaknow-ga on 21 Apr 2006 19:17 PDT
livioflores:

I will do that ASAP, please read my reply to comments below in the
meantime because they contain details which may help you help me.
Also, please don't drop interest in this question, I need to figure
this out! THANKS!! :)

Clarification of Question by justwannaknow-ga on 24 Apr 2006 01:10 PDT
Ok, after performing the spyware scan you offered as well as the one
through Ad-aware Personal SE, and performing a complete scan with the
most updated version of McAfee VirusScan 8.0 (I mistakenly said Norton
Antivirus earlier), I am VERY VERY VERY convinced that this is not a
spyware/malware issue, and as such, I will not be performing anything
related to Hijackthis on my PC - it seems highly questionable that it
can delete vital components of the software setup. I believe this has
something to do with the settings in my connection -

I have downloaded a full movie from movielink.com at a rate of about
2600kbps WITHOUT interruptions or dropouts, and have done similar
tasks through my browser (as described before, OpenOffice was
downloaded perfectly). The only times I experience this slowdown is
when I have started any torrent program, and when I have reloaded too
many windows in firefox (40+). I've just confirmed that this problem
doesn't occur on the only other PC on the network (the hardwired to
the router). I think it might have to do with my settings for my usb
wireless adapter. Any thoughts?
Answer  
There is no answer at this time.

Comments  
Subject: Re: My internet speed trickles off from full to 0, then I HAVE to restart
From: probonopublico-ga on 21 Apr 2006 00:24 PDT
 
Apparently, a Hard Disk that worked OK in one computer will not always
work OK in another.

See Question ID: 720458
Subject: Re: My internet speed trickles off from full to 0, then I HAVE to restart
From: justwannaknow-ga on 21 Apr 2006 00:31 PDT
 
I'm pretty sure it's not just a blatant "hard drive is not working"
kind of thing. Consider that EVERYTHING ELSE works (word processing,
movies, images, games, generally web surfing, etc.). That question ID
doesn't really relate... thanks though :)
Subject: Re: My internet speed trickles off from full to 0, then I HAVE to restart
From: richardmtl-ga on 21 Apr 2006 05:53 PDT
 
I have heard that some ISPs are throttling traffic on ports associated
with torrents and other p2p applications. try changing your port to
something higher up (say, 24000 or something), if it's possible to do
so with the applications you're using (I don't use torrents myself, so
I'm not sure if you can do what I'm suggesting). Also, maybe talk to
your ISP, they might have an idea. Check out this Digg story; it has a
list of ISPs which are throttling traffic (can't vouch for the
accuracy, though):

http://digg.com/technology/Check_which_if_your_ISP_is_slowing_your_torrents_on_this_list_
Subject: Re: My internet speed trickles off from full to 0, then I HAVE to restart
From: justwannaknow-ga on 21 Apr 2006 19:16 PDT
 
Hi, thanks for commenting - my ISP (Bellsouth Fastaccess DSL) is not
on that list. I will point out that the other end of my little
wireless network, the computer that is directly connected to the
router has NO problems like this. Also, I will note that the downloads
worked perfectly in PC A then like 10 minutes later, it craps out on
PC 2 - it would be *highly* coincidental for Bellsouth to all of
sudden start throttling torrent speeds during those 10 minutes of
disconnection. Also, I am using ports at the 29000 level.
Unfortunately, I don't think this solves the problem - thanks for this
though. :)

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy