I need to know if there are any software, project management, web
design, or customer service conferences in Amsterdam the days of
October 9th - October 13th 2002.

Hello,

I'm afraid that there do not appear to be any software, project
management, web design, or customer service conferences in Amsterdam
the days of October 9th - October 13th 2002.

An organization called INFORM, funded by the European Commission,
maintains a web site listing most European web & electronic publishing
conferences scheduled through 2003.

     El.Pub European conferences 
     http://www.elpub.org/base05.htm

Using this resource, I was able to determine the following 2
conferences are scheduled in Amsterdam NEAR the dates you specified,
but not on them:

     Managing photographic collections workshop
     Amsterdam, The Netherlands
     October 17-23, 2002
     URL: http://www.knaw.nl/ecpa/form.html

     Enterprise Application Strategy - "Integrating Webservices with
the Architecture of the Future"
     Amsterdam, Netherlands 
     October 22-23, 2002 
     URL: http://www.marcusevans.com/events/CFEventinfo.asp?EventID=6879

Also near your dates but not on them, I located an XML conference "Web
Strategies for the Next Generation Internet Applications" on October
3rd at the Radisson SAS Hotel Amsterdam Airport.

AllConferences.net is a very valuable resource for your purposes. 
However, an exhaustive search of their database, paying particular
attention to their top-level "computers" category as well as the
relevant sub-categories, revealed no listed conferences on the dates
you required.

     Computer Conferences listed by AllConferences.net
     http://www.allconferences.net/Computers/

ACM, a well-known and respected professional association for computer
people of all types, maintains a list of upcoming conferences and
events, but they show nothing in Amsterdam on the required dates.

     ACM Calendar
     http://www.acm.org/events/
     http://campus.acm.org/calendar/

Also, HelpDesk.com maintains a broad list of customer service and help
desk conferences, but, alas, none of them meet your requirements:

     HelpDesk.com Calendar of Conferences & Trade Shows 
     http://www.helpdesk.com/calendar.html

So, again, the answer to your question about your specific topical
conferences on the dates of October 9 through 13, 2002, appears to be
"no."  The main conference in Amsterdam at that time seems to be the
"International Aerospace Corrosion Symposium" which is being held on
October 9th, 10th, and 11th at the Radisson SAS Hotel Amsterdam.

     IAC Amsterdam Conference Page
     http://www.iacc2002.com/

There are a few other conference near Amsterdam during these dates,
but none are covering the topics you specified.  Here is a sampling:

     FEMINA 
     Show Type: Tradeshow 
     Ahoy Rotterdam NV, Rotterdam
     Oct 04, 2002 - Oct 13, 2002 
 
     SFEER & INTERIEUR 
     Show Type: Tradeshow 
     Ahoy Rotterdam NV, Rotterdam
     Oct 05, 2002 - Oct 14, 2002 
 
     European Fine Food Trade Fair 
     Show Type: Tradeshow 
     Maastrichts Expositie Centrum - MECC, Maastricht
     Oct 07, 2002 - Oct 09, 2002 
 
     International Biometrics 2002 
     Show Type: Conference 
     Sheraton Amsterdam Airport Hotel & Conference Center, Amsterdam
     Oct 08, 2002 - Oct 18, 2002 
 
     The MIS and ECIIA European Conference and Expo 
     Show Type: Tradeshow with conf. 
     Location To Be Determined - Amsterdam, Amsterdam
     Oct 09, 2002 - Oct 10, 2002 
 
     Infosecurity 2002 
     Show Type: Tradeshow 
     Royal Dutch Jaarbeurs, Utrecht
     Oct 10, 2002 - Oct 11, 2002  

You can keep tabs on similar events using the TechWeb TechCalendar,
located here:
     
     http://www.techweb.com/calendar

Another good resource for locating conferences anywhere in the world
is CyberExpo:
  
     http://www.cyberexpo.com/

And in case you ever need to contact human beings who specialize in
conferences in Amsterdam, this link may prove useful:

     Conference Amsterdam
     http://www.conferenceamsterdam.com/

Thanks again for the question!  

-Boingo


Additional search strategies included:


://www.google.com/search?client=googlet&q=related:http://www.allconferences.net/

://www.google.com/search?client=googlet&q=related:http://www.allconferences.net/Computers/

://www.google.com/search?q=related:http://www.tsnn.com/partner/results/results_techweb.cfm%3Fcity%3D&hl=en&lr=lang_en&ie=UTF-8&client=googlet&start=10&sa=N

://www.google.com/search?q=conferences+in+amsterdam+october+2002&hl=en&lr=lang_en&ie=ISO-8859-1

://www.google.com/search?sourceid=navclient&q=listing+of+conferences+in+amsterdam