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Q: Help reproduce a script error (sublime1) ( Answered 4 out of 5 stars,   0 Comments )
Question  
Subject: Help reproduce a script error (sublime1)
Category: Computers > Software
Asked by: kismetquery-ga
List Price: $30.00
Posted: 09 May 2006 08:33 PDT
Expires: 08 Jun 2006 08:33 PDT
Question ID: 726942
We are from Harrods Casino, we are looking for someone to help us with
re-creating the following error

An error has occurred in the script on this page

Line:  2
Char:  8
Error: Invalid character
Code: 0
URL:  http://www.harrodsgameserver1.com/ewpharrods/LogonPage.asp




We have not been able to reproduce this error.  I would like to offer
$30 to anyone who can get us to reproduce this error. What we would
like is detailed information on how this error was reproduced and on
which environment (OS, Machine, browser etc).

The client can be downloaded from www.harrods-casino.com ? it requires
Windows 98 or higher.

Guidlines to try and reproduce the error:

The error occurs upon installing and running the casino client on your
PC. This is prior to getting to a login or registration page.  So if
you see the login/registration page you have gone past the point of
where the error occurs.

There is no need to gamble or register on the site, infact gambling
from the US on harrods-casino is NOT permitted.

-Kismet-
Answer  
Subject: Re: Help reproduce a script error (sublime1)
Answered By: sublime1-ga on 09 May 2006 12:16 PDT
Rated:4 out of 5 stars
 
kismetquery...

Of course, I got this error when responding to your previous question.
Let's see if I can reproduce it.

- Download of HarrodsCasino.exe - success.

- Installation requested for C:\Program Files\Harrods Casino
  My main drive is D, so I changed this to:
  D:\Program Files\Harrods Casino
  Perhaps this is relevant to the script error.

I got the same script error, but the URL cited was different:

Line:  2
Char:  8
Error: Invalid character
Code:  0
URL:   http://www.kismetgaming1.com/ewpharrods/LogonPage.asp


[System Summary]

Item                      Value
OS Name	Microsoft         Windows 2000 Professional
Version                   5.0.2195 Service Pack 4 Build 2195
OS Manufacturer           Microsoft Corporation
System Name               System Name
System Manufacturer       Tyan
System Model              Guinness
System Type               X86-based PC
Processor                 x86 Family 6 Model 6 Stepping 2
                          AuthenticAMD ~1666 Mhz
BIOS Version              Phoenix ServerBIOS 2 Release 6.0     
Windows Directory         D:\WINNT
System Directory          D:\WINNT\system32
Boot Device               \Device\Harddisk0\Partition1
Locale                    United States
User Name                 User Name\User Name 1
Total Physical Memory     523,760 KB
Available Physical Memory 253,148 KB
Total Virtual Memory      1,798,792 KB
Available Virtual Memory  1,042,544 KB
Page File Space           1,275,032 KB
Page File                 D:\pagefile.sys


Browser

Internet Explorer
Version: 6.0.2800.1106
Cipher Strength: 128-bit
Update Versions: SP1; Q824145; Q330994; Q832894; Q837009;
Q831167; Q823353; Q867801; Q833989

Zone	          Security Level
My Computer	  Custom
Local intranet	  Custom
Trusted sites	  Custom
Internet	  Custom
Restricted sites  High

In looking at the 'Restricted sites  High' above, it occurred to 
me that I use a customized HOSTS file for screening potentially
annoying sites. I renamed that file and reloaded the program, and
the error was gone. I went back and forth a couple of times and
found that the error occurred only when the HOSTS file was in
place. I searched the HOSTS file for entries containing either
kismetgaming or harrods, but found no such entries.

Perhaps Line 2 or the script in question contains a partner URL
that is being blocked by my HOSTS file?

The majority of the content of my HOSTS file comes from MVPS.org
http://www.mvps.org/winhelp2002/hosts.htm

The contents of their stock HOSTS file can be viewed here:
http://www.mvps.org/winhelp2002/hosts.txt

Let me know if you have any questions...

sublime1-ga

Clarification of Answer by sublime1-ga on 09 May 2006 12:19 PDT
To clarify, on your previous question, you also inquired if I
experienced the interface error. No - I never did.

Request for Answer Clarification by kismetquery-ga on 12 May 2006 05:17 PDT
Hello sublime:

Thanks for all the information!

We're investigating the issue & might require some additional information.

That's the reason, we've not closed the question yet. We will do the same a.s.a.p.

Thanks,
KQ

Clarification of Answer by sublime1-ga on 12 May 2006 13:18 PDT
kismetquery...

No problem, just let me know. I'm compelled to respond to your
post in order to clear the board, so to speak.

Request for Answer Clarification by kismetquery-ga on 17 May 2006 09:05 PDT
Hello sublime1:

After investigating the issue, we need your help with a updated
version of the login page. With your hosts file in use that produced
the error, we need you to load the client software, load up the login
page, and check if the script error still gets reported.

Please send us a suitable schedule for you, when you can do this test.
It should not take more than 10 minutes, as per our estimates.

Thanks,
Rgds,

KQ

Request for Answer Clarification by kismetquery-ga on 17 May 2006 09:08 PDT
I missed mentioning - we're in India (IST), so please schedule a time for tomorrow.
--

Clarification of Answer by sublime1-ga on 17 May 2006 12:27 PDT
I'm not too sure about the timeline. I'm available for several
hours as of now. If by tomorrow, you mean Thursday, I have other
obligations that interfere with my availability.

I will watch this question closely today and respond as quickly 
as possible. I should be able to do the same on Friday.

sublime1-ga

Request for Answer Clarification by kismetquery-ga on 17 May 2006 22:58 PDT
Hello sublime1:

Thanks, Friday should also be fine with us!

Please send a preferred time, as we need to also be prepared from our side.

Thanks,
Rgds,

KQ

Clarification of Answer by sublime1-ga on 17 May 2006 23:25 PDT
I'm here now, but any time between 1 and 6pm PDT (as noted on our
posts here on GA) will be fine. Let's shoot for 1pm.

sublime1-ga

Request for Answer Clarification by kismetquery-ga on 18 May 2006 11:06 PDT
We'll keep it for Friday. Will keep you posted if there are any changes.

Clarification of Answer by sublime1-ga on 18 May 2006 13:23 PDT
Okay.

Request for Answer Clarification by kismetquery-ga on 19 May 2006 06:52 PDT
Hello sublime:

Thanks for your patience with this!

We need you to retry downloading & installing the HarrodsCasino.exe
from www.harrods-casino.com (if you don't have it installed).

After the installation, it will reach the login page, where you have
been facing the script error. Please check and let us know if you
still get the script error this time.

Please ensure you *use* your custom HOSTS file for this. If the error
still occurs, also try without using your custom HOSTS file.

If the error occurs this time, please send us a screenshot to
kismetquery@gmail.com alongwith your custom HOSTS file please.

Thanks,
Rgds,

KQ

Clarification of Answer by sublime1-ga on 19 May 2006 12:24 PDT
kismetquery...

As before...

- Download of HarrodsCasino.exe - success.

- Installation requested for C:\Program Files\Harrods Casino
  My main drive is D, so I changed this to:
  D:\Program Files\Harrods Casino

However, this time, I received no error! Success!

I renamed the HOSTS file, back and forth to make certain
that the error never showed up. It didn't.

For future reference, Google Answers prohibits the posting of
email addresses, to preclude your being spammed, and prohibits
personal contact between customers and researchers. If it is
necessary to provide you with files, we can make them available
at sites such as eSnips.com.

sublime1-ga
kismetquery-ga rated this answer:4 out of 5 stars

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