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Q: emailing pictures ( Answered 5 out of 5 stars,   0 Comments )
Subject: emailing pictures
Category: Computers > Software
Asked by: axel_wg-ga
List Price: $15.00
Posted: 10 May 2006 17:41 PDT
Expires: 09 Jun 2006 17:41 PDT
Question ID: 727463
I want to email pictures from within "Fast Stone" and "Jasc".I get in
both the same fault. it finds my Netscape 7.1 emailer but when trying
to send the email I get a screen : Sending message failed. unable to
open temporary file C:/..... - check your temporary directory setting.
It seems to be a Netscape issue since bothe picture programms do the
Subject: Re: emailing pictures
Answered By: sublime1-ga on 10 May 2006 18:56 PDT
Rated:5 out of 5 stars
Hi Axel...

Since both error messages seem to mention your temporary directory,
I suspect the problem lies in the fact that you have not saved 
permanent copies of the photos before you send them, and the files
you're trying to send are "in use" by the programs with which you
are viewing them at the time, or perhaps by your internet browser.

First of all, the more traditional way of sending image attachments
is to open your email program, compose an email and then click on
the 'add attachment' symbol. This opens a dialog which has you 
browse to a folder on your computer and select an image or more
that you want to attach.

To accomplish this, you would normally be done using Jasc or 
Fast Stone, and you would have saved the image file to a storage
location on your hard drive, and locate it there with the dialog
for attaching it in the email.

If you are using a menu within Jasc or Fast Stone to send the
email from within the program, you can probably eliminate the 
error you're getting by going to File -> Save as, and saving
a copy of the image you're viewing to a local folder you can
easily find in the attachment dialog later. I create a folder
named 'a', so it shows up alphabetically at the top of my drive
as C:\a and is easy to locate.

Once you've created a saved copy of the file, try emailing it
from within the program. This should eliminate the error message.

It's unclear how you happen to be using Jasc or Fast Stone to
view files in the temporary directory. It sounds like you're
using these as default viewers and browsing images in your
browser's cache. If that's the case, you may find it simpler
to use a more common method. If you come across an image on
a web page that you'd like to share with others, r-click the
image and select 'Save picture as', and save it onto your 
hard drive (say, in the 'a' folder). Then find it there later
from the attachment dialog in your email program.

The only other reason I can see that you'd be viewing an image
with an address in a temporary folder is if you've made some
modifications to it, say in Jasc, and haven't saved a copy of
it elsewhere, in which case the modified image exists in your
temporary folder, and needs to be saved first, as I noted above.

If I'm way off base in understanding your question, or if you
have any questions about my response, don't hesitate to ask
for a Clarification.


Request for Answer Clarification by axel_wg-ga on 11 May 2006 20:30 PDT
Thank you sublime1-ga.
I am trying to send existing pictures on my hard drive from within
Jasc Paint Shop Photo Album. It is convenient and also it allows you
to adjust the size. The error message quotes a temp folder and I even
created this folder before emailing. Nothing changes except the folder
gets erased after the aborted action. I will try to ask Jasc but
because different programs do the very same thing I thought it might
be a Netscape issue.
I myself have no problem sending pictures the "hard" way but I am
trying to set up a simplified proceedure for somebody "computer

Request for Answer Clarification by axel_wg-ga on 11 May 2006 20:49 PDT
Jasc had a patch for a "netscape issue"
Thanks for trying,

Clarification of Answer by sublime1-ga on 12 May 2006 00:28 PDT
Thanks for the update. I'm glad you were able to find a fix for the
Jasc program. I take it Fast Stone still gives you problems.

Request for Answer Clarification by axel_wg-ga on 13 May 2006 07:27 PDT
thank you sumlime1-ga,
yes but it was my second choice anyway,

Clarification of Answer by sublime1-ga on 13 May 2006 12:05 PDT

Thanks very much for the 5 stars!
axel_wg-ga rated this answer:5 out of 5 stars
his answer offered a work arround, luckyly the software co made a "patch"

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