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Q: creating a help system (for sublime1-ga only) ( Answered 5 out of 5 stars,   0 Comments )
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Subject: creating a help system (for sublime1-ga only)
Category: Computers > Programming
Asked by: axel_wg-ga
List Price: $2.00
Posted: 13 May 2006 08:56 PDT
Expires: 12 Jun 2006 08:56 PDT
Question ID: 728418
I need to create a "help" system for somebody "computer challenged".
She can not always remember how to do things and needs to look up
instructions for specific tasks. Hot keys? pop up screens? Pop up
screens within the task she is doing would be best.
(I will more by tip)

Request for Question Clarification by sublime1-ga on 13 May 2006 12:44 PDT
Hi axel...

I teach a computer course for seniors. If I knew of anything like
what you're asking for, believe me, I'd be telling everyone!

Most programs have their own Help files, accessible from the menu,
but she would need to look things up by keyword or subject, and 
many are not user-friendly. Most Microsoft programs, and many
others, allow access to the help files by way of the keyboard
shortcut of pressing the F1 key.

There's no way to add programming within the program itself that
would do what you want - it would be illegal, anyway, to modify
the program's code.

About the only thing I can suggest is the you work with her to
create simple text files with the information she might need,
and place shortcuts to these files next to the shortcuts she
uses to open the programs.

Text files would be the easiest thing, but you can also fancy
things up, if you like. You can create virtual, moveable, and
resizable sticky notes using Microsoft Outlook:
http://www.ehow.com/how_14643_create-computer-sticky.html

Or you can use another freeware program:
http://www.freestickynotes.com/


Another recent answer to a question about a similar situation
recommended the use of a remote control program, whereby you
(or someone else) could take control of her computer from a
remote location, and show her what to do in any given situation.
One such program is the free version of LogMeIn remote:
https://www.logmein.com/go.asp?page=products_free


Beyond these sorts of solutions, which aren't as simple as your
question suggests you'd like them to be, I'm unaware of any real
alternative for what you want. Since I'm not convinced that my
suggestions offer what you're seeking, or that such a solution
exists, I won't post this in the answer space until I've heard
that it meets your needs in some way.

sublime1-ga

Clarification of Question by axel_wg-ga on 13 May 2006 20:51 PDT
Thanks sublime1-ga,
let me make it more clear. I want to have a floating window which
stays on to of any screen while my sweetheart is trying do to what
ever. If she wants to email pictures she won't remember what to click
to make them smaller, how to rename them etc. (I did mention computer
challenged?) I think I can teach her how to go to some kind of menue
to select the proper instruction window and it then should stay up put
out of the way until X clicked. May be Sticky Notes does that? Or is
it only for the desktop? I have not tried it.

something else : I noticed an inquiry about hard drive back up, have a look at:
http://www.fssdev.com/
Casper is very fast after the intial total back up/clone for updating,
it only updates changes. I have used it for over a year and it works
beautifully for changing a laptop hard drive to a bigger one. In my
dell 8500 I can have a second drive in the cd bay and it takes about
67 minutes for a 40 gig drive new back up and under 10 minutes for an
update. The 1 click clone feature is foolproof and an incredible life
savior in a c:/ crash. it take me 2 minutes to change my drive. The
copy is totally bootable! I consider it a real sleeper. It also
handles external USB drives,
Axel

Request for Question Clarification by sublime1-ga on 14 May 2006 00:31 PDT
Axel...

Thanks for the tip on Casper. That should come in handy.

Stickly notes are just like the Post-It notes you stick on 
the side of the monitor, except they sit on your desktop,
are movable, editable, minimizable, etc. If she only needs
a few notes, that may be all you need.

If she needs a LOT of notes, the freeware EverNote program
may be useful to you. You can add notes by typing or dragging
and dropping text. You can organize them in folders. You can
search for keywords. You can make it stay on top of other 
windows, and more.

EverNote:
http://www.evernote.com/en/

Let me know what you think...

sublime1-ga

Clarification of Question by axel_wg-ga on 14 May 2006 08:23 PDT
I folloed up on your suggestion:
"About the only thing I can suggest is the you work with her to
create simple text files with the information she might need,
and place shortcuts to these files next to the shortcuts she
uses to open the programs."
The only thing wrong with that is that a normal notepad window does
not stay on top. So I searched Google with "window stay on top" and
found:
http://www.eusing.com/WindowManager/WindowManager.htm
This is exactly what I wanted, the note pad window stays always were I
put it with always the selected size and now she can follow the
instructions in her respective open program.
Now if there would be a program which would automaticly load a little
submenue batch program with starting any windows program so one then
could select and open the respective notepad screen. But I don't know
enough writing batch.

Thanks for your efforts, I accept your  answer,
Axel
Answer  
Subject: Re: creating a help system (for sublime1-ga only)
Answered By: sublime1-ga on 14 May 2006 14:20 PDT
Rated:5 out of 5 stars
 
Axel...

Thanks for confirming my work as your answer. I'll repost it here
for the sake of future readers.

I'll also address how to make a batch file that opens a text file
along with the program it pertains to.

----------------------------------------------------------------

I teach a computer course for seniors. If I knew of anything like
what you're asking for, believe me, I'd be telling everyone!

Most programs have their own Help files, accessible from the menu,
but she would need to look things up by keyword or subject, and 
many are not user-friendly. Most Microsoft programs, and many
others, allow access to the help files by way of the keyboard
shortcut of pressing the F1 key.

There's no way to add programming within the program itself that
would do what you want - it would be illegal, anyway, to modify
the program's code.

About the only thing I can suggest is the you work with her to
create simple text files with the information she might need,
and place shortcuts to these files next to the shortcuts she
uses to open the programs.

Text files would be the easiest thing, but you can also fancy
things up, if you like. You can create virtual, moveable, and
resizable sticky notes using Microsoft Outlook:
http://www.ehow.com/how_14643_create-computer-sticky.html

Or you can use another freeware program:
http://www.freestickynotes.com/


Another recent answer to a question about a similar situation
recommended the use of a remote control program, whereby you
(or someone else) could take control of her computer from a
remote location, and show her what to do in any given situation.
One such program is the free version of LogMeIn remote:
https://www.logmein.com/go.asp?page=products_free

---

Sticky notes are just like the Post-It notes you stick on 
the side of the monitor, except they sit on your desktop,
are movable, editable, minimizable, etc. If she only needs
a few notes, that may be all you need.

If she needs a LOT of notes, the freeware EverNote program
may be useful to you. You can add notes by typing or dragging
and dropping text. You can organize them in folders. You can
search for keywords. You can make it stay on top of other 
windows, and more.

EverNote:
http://www.evernote.com/en/

----------------------------------------------------------------

Now, as for batch files:

I'm going to assume you're using Windows 2000 or XP.

The simplest way to write a batch file would look like this:

-----

@echo off
"C:\Program Files\Windows NT\Accessories\wordpad.exe"|C:\winnt\notepad.exe

-----

Just copy and paste that into a text file, and rename it something.bat

Since you want to start a text help file with a program,
it would look more like this:

-----

@echo off
"C:\Program Files\program.exe"|C:\texthelp\program.txt

-----

The vertical line between the programs is the upper case
of the \ key.

I tried to figure out how to close the DOS window automatically,
but couldn't figure it out. She'll have to click the X at the 
top right of the DOS window.

A fancier way, which will also allow her to press any key to
close the DOS window, once she places focus on the window by
clicking on it (it will get hidden), is a script like this:

-----

@echo off
start "" "C:\Program Files\program.exe"
Echo Program Started
start C:\texthelp\program.txt
Echo Program Help Started
Pause
exit

-----

Once you've created the batch files, create shortcuts for them
and put them next to the shortcuts to the programs. Then she
can open either both the program and the helpfile, or just the
program.

sublime1-ga

Request for Answer Clarification by axel_wg-ga on 14 May 2006 15:06 PDT
Thanks sublime1-ga
the batch file system works well and together with the "window
manager" the batch initiated text file stays on top.
eventualy a further refinement would be to have the batch file close
itself, but that is not a big deal sine the "press any key" is already
a no brainer.
Axel

Clarification of Answer by sublime1-ga on 14 May 2006 16:15 PDT
Axel...

I'm glad you got what you needed. Thanks very much for the rating
and the tip!

sublime1-ga
axel_wg-ga rated this answer:5 out of 5 stars and gave an additional tip of: $27.00
with his help I achieved exactly what I was looking for.

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