We have trouble getting our standard verification email to email recipients.
We have no problem with others mails originating from the same domain.
We have checked all of our DNS and MX settings carefully and nothing
appears to be set wrong.
The contents of the email do not cause any flags when we run it
through spam analysis programs.
Neither us, nor our email servers are on any blacklists.
Here's the email:
We require you to confirm your email address before sending any
agreements from Our Company.
Click here to confirm your email address.
You will be asked to log into your account to confirm this email
address. We ask you to confirm your email address before sending your
agreement from Our Company.
We don't receive any notification of rejection from the recipients
servers. (not rejected as spam).
We don't receive any challenge emails.
Is there something about verification emails in particular that create
an increased problem? |
Request for Question Clarification by
denco-ga
on
22 May 2006 19:50 PDT
Howdy jdoggie-ga,
Greatly appreciate your patience in advance with this diagnostic process.
If you haven't, one of the next steps would be for you to create several
test email accounts at the more popular services, such as Gmail, Yahoo,
Hotmail, etc. and see what happens with your verification email.
Please report the results of that testing back here. Thanks!
Looking Forward, denco-ga - Google Answers Researcher
|
Clarification of Question by
jdoggie-ga
on
29 May 2006 17:41 PDT
We are delivering successfully many verifications a day to gmail,
yahoo, hotmail, msn etc.
About 20% don't get delivered at all and do not go into spam folders.
Gmail is very reliable, yahoo almost as good and hotmail, aol and msn
are all about 20% failure.
|
Request for Question Clarification by
denco-ga
on
30 May 2006 00:08 PDT
Howdy jdoggie-ga,
Is there anyway you could provide a general number of verification email
that is being sent to each of the listed services?
- Gmail
- Yahoo
- Hotmail
- AOL
- MSN
Is the verification email being sent to the requesters automatically on
an "one by one" basis or in a batch?
Is there a possibility that a larger number of the MSN and AOL initial
agreement requests are "fake" requests, that is, there are not from the
actual owners of those email addresses?
Thanks! denco-ga - Google Answers Researcher
|
