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Q: blackberry; also palm help ( No Answer,   2 Comments )
Question  
Subject: blackberry; also palm help
Category: Computers
Asked by: bjcarroll-ga
List Price: $10.00
Posted: 24 May 2006 12:56 PDT
Expires: 23 Jun 2006 12:56 PDT
Question ID: 732077
i would like to give my blackberry (model 7250) and palm tungsten e2
to colleagues.  i need instructions on how to permanently delete all
of my files and content on these devices.   i am NOT IT savvy so will
need this info "dumbed down"

thank you

brian
Answer  
There is no answer at this time.

Comments  
Subject: Re: blackberry; also palm help
From: bschonec-ga on 26 May 2006 05:45 PDT
 
From _my_ Blackberry's main menu I click:

Settings -> Options -> Security -> [click] -> Wipe Handheld.

Then remove your phone's card by removing the battery and then
removing the SIM card.

(is SIM the right term?)
Subject: Re: blackberry; also palm help
From: sweetru2-ga on 27 May 2006 02:52 PDT
 
hey brian,


>>For blackberry (model 7250)
Options -> Security -> "press track wheel" -> Wipe Handheld.
This will clear all your data in address book and will restore to
factory settings but will not remove application you have installed on
it. For that you need to go to
Options -> Applications -> "press track wheel". You will see the list
application installed, select the application you want to delete, then
click the track wheel and select delete. This will prompt for
confermation, select delete and the application will get deleted.

Once you are done with deleting applications then perform the hard
reset again and check the device.


>>For palm tungsten e2 use this link, given with image example.

http://kb.palmone.com/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=PalmSupportKB,ts=Palm_External2001,Case=obj(887)#hard

hope it solves your problem....
-sweetru2

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