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Q: computer problem, surfsidekick ( No Answer,   2 Comments )
Subject: computer problem, surfsidekick
Category: Computers > Security
Asked by: iseeoz-ga
List Price: $3.00
Posted: 01 Jun 2006 14:02 PDT
Expires: 01 Jul 2006 14:02 PDT
Question ID: 734511
I recently discovered a spyware/virus on my computer named
surfsidekick.  It is my understanding that it alters the registry in
such a way that reinstalls even though I attempt to erase it.  I have
AOL security center and I am receiving a message (C:\program
files\common file\?asks\r?ndll.exe is attempting to access the
internet) at least twice everytime I move from website to website.  I
have attempted with at least 5 different programs to clean it off, but
no luck.  Help!

Request for Question Clarification by sublime1-ga on 01 Jun 2006 15:20 PDT

Let me recommend that you read this previous answer I wrote on 
computer security. Since you're already infected, you'll probably
need to use HijackThis to remove offending files on reboot.

Let me know where this takes you...

There is no answer at this time.

Subject: Re: computer problem, surfsidekick
From: zdr-ga on 04 Jun 2006 23:13 PDT
Symantec has a research about the surfsidekick adware.
Boot into safe mode (press F8 before the OS loader kicks in) and
follow the steps describes at section 4 in Symantec site.
This should remove the adware from being run at startup.

After that, you can try a spyware/adware scanner to remove any
"leftovers". Adware is a nice free program from Lavasoft
Subject: Re: computer problem, surfsidekick
From: epidavros-ga on 05 Jun 2006 03:16 PDT gives
removal instructions, though this involves editing the registry
yourself which can have risks. It is a good idea to create a system
restore point before editing the registry.

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