I trying to locate a USB driver "nehcd.sys" that W2K says I need to
install an Iogear (apparently Buslink is the same) USB 2.0 external
hard drive. Iogear says all needed drivers are on the CD (not on mine,
anyway) and the only reference I find (via Google) is to a Buslink
installation CD, but I don't find the driver at their site.

Warren

Hi wardzone,

Please check out 
-URL-
http://www.usbman.com/USB%202%20News.htm

------- quote -------
Microsoft USB 2.0 Driver Information

The final release version of the Microsoft USB 2.0 drivers for Windows
XP and Windows 2000 are available at the Windows Update Site.

The easiest and surest way to use these drivers is to allow Windows
Update to install them automatically.

(****)To download and save the new Microsoft USB 2.0 drivers for
Windows XP and Windows 2000, use the Microsoft Update Catalog feature
of the Windows Update Site. (****)

SEE ALSO - Choose Windows Update Catalog* 
FIND DRIVER UPDATES FOR HARDWARE DEVICES 
OTHER HARDWARE 
MANUFACTURER NAME - Microsoft 
Operating System and Language - As you Require 
Date Posted to the Web Site - All Posted Dates 
SEARCH FOR - USB not USB 2.0 
CLICK SORT BY POSTED DATE 
DOWNLOAD FILE - 
Windows 2000 - Microsoft Usb Driver Version 5.1.2600.0 - (Posted Date:
June 11, 2002) Download size: 107 KB
Windows XP - Microsoft Usb Driver Version 5.1.2600.0 - (Posted Date:
June 11, 2002) Download size: 290 KB
Save the file to a folder on your computer. 
The drivers are not interchangeable.  Download the correct version for
your operating system.

Please Note:  

* If Windows Update Catalog does NOT appear under See Also Under Other
Options Click the box, Personalize Windows Update.
Click the box Display the link to the Windows Update Catalog under:
See Also
Click Save Settings in the upper right corner.
---------------------

Windows Update site
-URL-
http://windowsupdate.microsoft.com/

Windows Update Catalog
-URL-
http://v4.windowsupdate.microsoft.com/en/default.asp

warm regards
vinods-ga

---

Request for Answer Clarification by wardzone-ga on 08 Oct 2002 12:26 PDT

I did as you suggested and found the file, which downloaded but did
not install. The error says: "The following items failed to install.
To try installing them again, click Review and Install Updates, and
then click Install Now again. Microsoft Usb Driver Version 5.1.2600.0"

I have tried the download/install procedure several times all with
this same result. Any other thoughts will be appreciated.

Warren

---

Clarification of Answer by vinods-ga on 08 Oct 2002 13:22 PDT

Okay, then please let me know what is the exact IOGEAR you are trying to install...

warm regards
vinods-ga

---

Clarification of Answer by vinods-ga on 08 Oct 2002 13:54 PDT

Hi, 

Did you try this link on the IOGEAR site?

-URL-
http://www.iogear.com/support/til/index.php?func=TILDisplay&TIL_ID=10047

warm regards
vinods-ga

---

Clarification of Answer by vinods-ga on 08 Oct 2002 21:35 PDT

Hi wardzone, 

Thanks for your kind remarks, but did the dirvers work?

warm regards
vinods-ga

---

Request for Answer Clarification by wardzone-ga on 09 Oct 2002 07:32 PDT

Yes, thank you.

This is my first visit to GA, so I wasn't sure if it was appropriate
to communicate (other than ask for clarification) via this wondow. Is
this exchange public?

Thanks very much, I'm up and running.

---

Clarification of Answer by vinods-ga on 09 Oct 2002 08:16 PDT

Hi, 

You are welcome to use this as long as you don't give or ask for any
personal information: email addresses, phone numbers, etc.

This exchange is public, as is every exchange on this site! I mean
comments, clarifications, answers, etc.

Good to know you are up and running...

Warm regards
vinods-ga

Quick, thorough, polite and very sensitive to my low level of
knowledge – surely one of the very best answerers.