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Q: question for gregaw-ga ( Answered,   1 Comment )
Question  
Subject: question for gregaw-ga
Category: Computers > Wireless and Mobile
Asked by: weinerk-ga
List Price: $10.00
Posted: 25 Jun 2006 01:08 PDT
Expires: 25 Jul 2006 01:08 PDT
Question ID: 740888
Hi gregaw-ga
Sorry, I did not notice that you left comments (I did not get any
email notifications)
and I cancelled questions - and I dont see a way to undo it.
Please respond to this.

Request for Question Clarification by gregaw-ga on 27 Jun 2006 05:10 PDT
Have you had a chance to work on this?

If it resolved the problem I will post it as the answer, if not then
we will need to try something else.

Thanks
Answer  
Subject: Re: question for gregaw-ga
Answered By: gregaw-ga on 07 Jul 2006 11:52 PDT
 
With the information listed in my comments and these links you should
have a solution to your problem.

Please let me know if this doesn't work and you need more assistance. 
I will work with you to get it resolved.

http://www.practicallynetworked.com/support/troubleshoot_wireless.htm

http://support.microsoft.com/?kbid=313242

http://techrepublic.com.com/1200-26-5124034.html

Let me know how it turns out.

Thanks!!!
Comments  
Subject: Re: question for gregaw-ga
From: gregaw-ga on 25 Jun 2006 07:00 PDT
 
Thanks for getting back with me.  Were you able to try any of the
things listed below?

Are you using WEP?

1.  Try it without WEP.

2.  Try assigning a new SSID to the AP.  This will force the computer
to create a new profile as well.

3.  Try doing a factory reset on the AP.  Sounds like maybe some sort
of authentication is enable.  Sometimes it will register a connection,
but won't pass traffic or assign an IP because it is not
authenticated.

Let me know if none of that fixes it for you.

Thanks!

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