Hello - We've got a Neptune Clothes Washer and love it. Problem is
that it now is giving us longer estimated times for the wash cycle. It
used to say about "35 minutes" when we would start a wash, and now it
says up to "70 Minutes". We've tried every conceivable combination of
button settings. Any ideas? Thanks

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Request for Question Clarification by cynthia-ga on 26 Jun 2006 21:52 PDT

First, I'd like to bring this to your attention:

A class action lawsuit is being settled by Maytag:

Who is eligible for any benefits of the settlement?
http://www.maytag.com/mths/cust_serv/contact/settlement.jsp?cs=0&BV_UseBVCookie=Yes
..."Consumers who purchased a Maytag® Neptune® Front-Load washing
machine any time between April of 1997 to August 9, 2004, are eligible
for these benefits..."

The Settlement Web Site:
http://www.maytagfrontloadsettlement.com/

What the lawsuit is about:
http://www.maytagfrontloadsettlement.com/faq.html#one

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Request for Question Clarification by cynthia-ga on 26 Jun 2006 21:54 PDT

Circuit board failure... me thinks.