Google Answers Logo
View Question
 
Q: Dell Computer/H-P Printer problem ( No Answer,   1 Comment )
Question  
Subject: Dell Computer/H-P Printer problem
Category: Computers > Hardware
Asked by: beachbum1919-ga
List Price: $10.00
Posted: 02 Jul 2006 12:09 PDT
Expires: 01 Aug 2006 12:09 PDT
Question ID: 742824
Problem occurs when computer is directing printer to print from e-mail
program.  When printing starts, a pop-up appears saying the document
cannot be printed due to a system error.  If the pop-up is closed, it
will print the last page but not previous page of a 2-page document. 
When "printer" is checked in computer, it tells that printer is not
connected.  Prints OK from Microsoft Word...no pop-up warning. 
Solution, please?
Answer  
There is no answer at this time.

Comments  
Subject: Re: Dell Computer/H-P Printer problem
From: sorrento12-ga on 02 Jul 2006 14:12 PDT
 
Hello.

It sounds like the driver may be corrupted for the printer. (i.e.
Either the PCL or PostScript driver is damaged). In my humble opinion,
you should try reinstalling the driver for the printer. First write
down the model of the HP printer that you have. Next, go to Start Menu
-> Settings -> Printer and Faxes (or Start Menu -> Printers and Faxes)
and delete the printer that is giving you the problem. Then, go to HP
and download the driver for your printer and install it. Hope that
fixes the problem! :)

Important Disclaimer: Answers and comments provided on Google Answers are general information, and are not intended to substitute for informed professional medical, psychiatric, psychological, tax, legal, investment, accounting, or other professional advice. Google does not endorse, and expressly disclaims liability for any product, manufacturer, distributor, service or service provider mentioned or any opinion expressed in answers or comments. Please read carefully the Google Answers Terms of Service.

If you feel that you have found inappropriate content, please let us know by emailing us at answers-support@google.com with the question ID listed above. Thank you.
Search Google Answers for
Google Answers  


Google Home - Answers FAQ - Terms of Service - Privacy Policy