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Q: Stubborn favorites and software ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: Stubborn favorites and software
Category: Computers
Asked by: superdoober-ga
List Price: $10.00
Posted: 04 Jul 2006 17:37 PDT
Expires: 03 Aug 2006 17:37 PDT
Question ID: 743386
I suddenly found 6 favorites on my list of favorites ---don't know how
they got there but I do not want them----I deleted them but they came
back every time I tried to get rid of them.  I looked at one of the
favorites that was named "Fix PC"----like a fool I tried one of them
----it scanned my computer and came back listed over 400 errors on my
computer ---when I went to remove the errors it told me to cough up
$49 to continue.  I tried to remove the program with Add/Remove-- It
only had Change and not Remove.  Change meant continue to the
Charge---now it pops up trying to get me to continue---the name is
"PCMightyMax"---I hope
you can help me to get rid of the unwanted favorites and the
PCMightyMax
Answer  
Subject: Re: Stubborn favorites and software
Answered By: clouseau-ga on 04 Jul 2006 19:28 PDT
Rated:5 out of 5 stars
 
Hello superdoober,

Thank you for your question.

As you might imagine, you are not alone with this persistent
annoyance. There is a discussion at bullguard.com:

http://www.bullguard.com/forum/9/PC-MightyMax-removal_8719.html

"I have PC MightyMax on my computer and want to remove it. It was
downloaded from Internet. How can I remove it. My PC is windows using
MS XP...

...I also am having trouble removing the PC MightyMax.  The 
start>control panel>add/remove programs list does not allow you to
uninstall PCMightyMax. It simply does not give you that option.
 
It also appears to prevent you from restoring your computer to an
earlier point once it is installed on windows xp.
 
I am thinking there may be a DOS code and procedure which could be
followed to get rid of PC MightyMax.  Any ideas??...

...In the start>control panel>add/remove programs, PC MightyMax has a
"Change" option.

Select that. it runs the PC MightyMax installer, but then presents you
with an option to uninstall.

Worked for me...."

So, this should be the first thing to try. Even though it only says
change, see if you can locate the remove from clicking through this.

Now, another user suggests registry editing (not for someone who has
never done this before. CAUTION)

"...I too did not find any reference to PC MightyMax on the add/remove
programs list.  However, I was able to remove the app from my PC by
deleting all references to PCMM.exe in the registry and then deleting
the PC MightyMax folder in c:\program files..."

Now, if you are comfortable editing the registry, go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and
delete the pcmm.exe key. Then, bring up task manager and kill the
process pcmm.exe. Now, delete the directory under program files for
PCMightyMax. Now, search the registry for pcmm.exe and then mightymax
and delete all the entries found. Reboot. You should have removed 95%
of what was installed or more and should not be troubled again. But
unless you have confidence in your computing abilities, do not try
this. Ask a very knowledgeable friend or pursue another method.

Numerous websites have threads on this problem, so I reviewed until
finding those that show the most promise. The thread on proceeding
through the CHANGE from Add Remove Programs until you hit Uninstall
repeats over and over. Do see if continuing through finds a Remove or
Uninstall. It has worked for others.

If not, go to http://www.spywareinfo.com/~merijn/downloads.html and
download Hijack This. Run it. Save the log. Go to
http://forums.spywareinfo.com/index.php?showforum=18 and READ THE FAQ.
Then post a topic with your log and await highly helpful folks to come
along and reply. These folks generally know their stuff and help quite
quickly.

Searching there for pcmm.exe brings up the following threads:
http://forums.spywareinfo.com/index.php?act=Search&CODE=show&searchid=403e52a0124375ea076975bcf15be980&search_in=posts&result_type=topics&highlite=%2Bpcmm.exe

You might read these threads first to learn abit about those with similar problems.

Here is another excellent thread going through the process top remove
PCMM using other tools as well. You should read this:

http://gladiator-antivirus.com/forum/index.php?showtopic=33193&st=0

And another thread:

http://www.geeknewz.com/board/index.php?showtopic=3002


Good luck getting rid of this pest. It can be done and my require
patience and use of the tools and assistance from forums mentioned
above.


Search Strategy:
remove PCMightyMax
remove pcmm.exe


I trust my research has provided you with valuable information and
leads to a solution to your annoyance. If a link above should fail to
work or anything require further explanation or research, please do
post a Request for Clarification prior to rating the answer and
closing the question and I will be pleased to assist further.

Regards,

-=clouseau=-

Request for Answer Clarification by superdoober-ga on 05 Jul 2006 15:40 PDT
To clouseau-ga,
Thanks for all the solutions ---I tried he very first solution and,
behold, PCMightyMax is gone from my computer.  Now half of my problems
are gone. The remaining half contains the stubborn Favorites.  Those
darn things led me to PCMightyMax. I don't think there is any
connection except my curiosity. I just cannot get rid of them.  There
has to be a simple way.

superdoober-ga

Clarification of Answer by clouseau-ga on 05 Jul 2006 17:53 PDT
Hi again,

Glad PCMM is now gone from your machine. As to favorites, I have the
following thoughts:

1. Reboot. Cold. After that, try to remove the favorites. Very
possible whatever from PCMM was in memory and causing them to
reappear. If not,

2. Try to remove them from My Computer. Got to c:\documents and
settings\your account\favorites and delete them from there. If not,

3. It is spyware that has not yet been removed that is causing this to
reappear. Likely, what you originally downloaded by surprise that
started the whole PCMM problem.

Try Ad-Aware (http://www.lavasoft.com/). There is a free version that
might get this. If not, you may need a paid for Spyware remover. All
of them seem to find slightly different things. Spybot Search and
Destroy and even Microsoft have decent spyware removers. I'd strongly
suspect you still have things to clean out on your machine to get it
perfectly clean.

As a last resort, do run Hijack This and post on their forums. They
will be able to analyze your log file and suggest what to remove and
how.

Best,

-=Clouseau=-
superdoober-ga rated this answer:5 out of 5 stars
GOT BOTH OF MY PROBLEMS SOLVED

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