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Subject:
Medical office no show fees.
Category: Health Asked by: juddspence3-ga List Price: $10.00 |
Posted:
14 Jul 2006 16:09 PDT
Expires: 13 Aug 2006 16:09 PDT Question ID: 746449 |
I would like to know if it is legal for a doctor to charge you a fee for a missed appointment in the state of Florida. We were not happy with the service that we were provided, and chose to go to a different Dr. since then, we have been getting a bill for $61.00, and now he is sending to collections. My thought is that we did not recieve service from the Dr., therefore I do not feel I am legally liable. What are the laws pertaining to this matter in the state of Florida. |
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There is no answer at this time. |
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Subject:
Re: Medical office no show fees.
From: crabcakes-ga on 14 Jul 2006 16:22 PDT |
Hello Juddspence, I don't know if it's illegal or not-I'll leave that to another researcher. However, if the office posts that it charges for no-show appointments that are not cancelled within 24 hours of the appointment time, I believe they can. By not appearing for an appointment, it causes the office to lose revenue for your alloted time, and it is too late to schedule another patient. If several patients a day do not show up, this can seriously impact a medical office's income. Regards, Crabcakes |
Subject:
Re: Medical office no show fees.
From: canadianhelper-ga on 14 Jul 2006 17:21 PDT |
This is not a DIRECT answer but we can INFER the answer from the following site: http://www.doh.state.fl.us/mqa/enforcement/enforce_howto.htm This site is run by the Florida Department of Health and deals with Filing Complaints Against Licensees or Unlicensed Persons (Licensees includes Doctors and their offices). If you read through the site is specifically says: What issues are NOT within the authority of the Department? * Fee disputes (i.e. broken or missed appointments) * Billing disputes * Personality conflicts * Bedside manner or rudeness of practitioners From this I would INFER that there is NOTHING illegal in the CHARGING of fees for missed appointments. In fact, if there is a billing problem the Florida Department of Health doesn't hear these cases. I would assume that it would go the route of 'normal' disputes such as arbitration or small claims court and would depend on properly posted signage or consent (ie. When you first became a client of this Dr. did you sign patient forms that also may have outlined fees for missed appointments?) It is also 'not handled' by the Florida Department of Elder Affairs http://elderaffairs.state.fl.us/CRG/sec06.html |
Subject:
Re: Medical office no show fees.
From: canadianhelper-ga on 14 Jul 2006 17:36 PDT |
Also.... Refer to the Statute of 2005 381.026 Florida Patient's Bill of Rights and Responsibilities.-- http://leg.state.fl.us/statutes/index.cfm?mode=View%20Statutes&SubMenu=1&App_mode=Display_Statute&Search_String=381.026&URL=CH0381/Sec026.HTM Some points. 5. A patient in a health care facility has the right to know what facility rules and regulations apply to patient conduct. 3. A health care provider or a health care facility shall, upon request, furnish a person, prior to provision of medical services, a reasonable estimate of charges for such services. Such reasonable estimate shall not preclude the health care provider or health care facility from exceeding the estimate or making additional charges based on changes in the patient's condition or treatment needs. AND A patient is responsible for keeping appointments and, when he or she is unable to do so for any reason, for notifying the health care provider or health care facility. A patient is responsible for his or her actions if he or she refuses treatment or does not follow the health care provider's instructions. A patient is responsible for assuring that the financial obligations of his or her health care are fulfilled as promptly as possible. A patient is responsible for following health care facility rules and regulations affecting patient care and conduct. |
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