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Subject:
eBay Suspension
Category: Computers > Internet Asked by: rx55-ga List Price: $20.00 |
Posted:
21 Jul 2006 12:23 PDT
Expires: 20 Aug 2006 12:23 PDT Question ID: 748345 |
Several years ago, I was suspended from eBay for being under 18 (which was true). I clearly pointed out to them that at the time, the eBay User Agreement stated that those under 18 could use eBay with parental supervision, but this was merely dismissed as an "interpretation" by those at eBay. Since then, I have tried to create new eBay accounts, which have had limited success but all have ended in another suspension for being linked to a suspended account. I am at a loss on what to do. Could someone please provide an answer on how I can get back on eBay and stay on, through any means. Any information, assistance, etc. would be appreciated, perhaps even an opinion of someone who actually works for eBay. Any information on getting the suspension removed or even circumventing the eBay methods for detecting suspended users. I don't feel this is a valid reason for suspension, especially after several years have passed and I've turned 18; I have tried several times to appeal the multiple suspensions, but they usually either ignore my emails or tell me that "the matter is closed." I have listed the price at $20.00, but I may give more id I receive help that significantly and effectively allows me to sell on eBay again. Thanks. | |
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Subject:
Re: eBay Suspension
Answered By: tisme-ga on 03 Aug 2006 20:45 PDT Rated: |
Hello rx55-ga, Ultimately it is up to eBay as to whether or not they want you back as a customer. The good news for you is that it is to their benefit to have you back as a customer (as long as they believe you will follow the terms of use). I have been in contact with eBay about this matter (I explained the situation hypothetically) and here is the advice I have for you: 1. Do not pay a third party to get a suspension lifted for you. These websites cannot do anything more than you can do yourself. 2. Write a letter to eBay and mail it to them. Explain the situation honestly and in-depth and provide them with a phone number and your address so that they can respond. I recommend that you apologize for breaking the terms of their agreement and promise that you will abide by the terms of agreement if they grant you a new account. It is important that you are professional, apologetic and honest in this communication. I recommend that you write this up in Microsoft Word and make sure that it is ?perfect? before you submit it. If you wish, you can paste it here and I can help you by critiquing it, but please remove all personally identifiable information if you choose to do this. Once you are done writing the letter: 1. Click here: http://contact.ebay.com/ws/eBayISAPI.dll?ShowCUPortal 2. On the left side, click ?I?m A Guest? 3. Click the radio button next to ?Suspension? and then click Continue. 4. Under Step 1: Select a subtopic, click on ?Suspended and Problematic Accounts? 5. Under Step 2: Select a subtopic, click on ?Blocked or suspended account? 6. Click continue. 7. Click on Email us with your question or concern. 8. Sign in with one of the suspended accounts and submit your appeal. In some cases, you might be blocked from this form. In that case, you need to mail your letter to eBay at this address: The address to mail your letter to is: eBay Inc. RE: Suspension Appeal 2145 Hamilton Avenue San Jose, California 95125 Please let me know if I can help you any further, or if you require any clarification. I will do my best to assist you through this as much as I can. tisme-ga |
rx55-ga
rated this answer:
Great answer! I will be posting a letter so you can critique it soon. |
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Subject:
Re: eBay Suspension
From: thither-ga on 21 Jul 2006 13:05 PDT |
One solution, perhaps not the best, would be to simply sell under someone else's account. Have a good day. |
Subject:
Re: eBay Suspension
From: research_help-ga on 24 Jul 2006 06:21 PDT |
I don't understand why you are linking your new account to the old suspended one. Just start a brand new account with new email address and how would they ever link it to your old account? |
Subject:
Re: eBay Suspension
From: rx55-ga on 26 Jul 2006 23:49 PDT |
They can because not all of your information can be fabricated. you have to supply a true address for payments to be mailed to, a real credit card, and a real bank account. |
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