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Q: MS office Pro 2003 XP - Suddenly can't use hyperlinks or desktop web shortcuts ( Answered 5 out of 5 stars,   0 Comments )
Subject: MS office Pro 2003 XP - Suddenly can't use hyperlinks or desktop web shortcuts
Category: Computers > Software
Asked by: goober46-ga
List Price: $20.00
Posted: 03 Aug 2006 12:43 PDT
Expires: 02 Sep 2006 12:43 PDT
Question ID: 752265
Yesterday I loaded MS Office Professional Edition 2003 on my Dell
Dimension 4500. The Dell was purchased 4 years ago and came preloaded
with MS Works and Windows XP. The MS Office was a back up copy for my
pre-loaded Dell laptop which crashed and is no longer usable.

Installation (Full, not Upgrade) went fine and I subsequently
downloaded all web updates, including Service Pack II.


1.When I click on web the shortcuts which I put on my desktop
after the installation (i.e. Google, CNN) I get the following message:
This file does not have a program associated with it for performing
this action. Create an association in the folder options control

Result: I cannot get to the web from my desktop without going through MS Explorer.

2. Hyperlinks within email messages will not click through. Instead, a
text box entitled: "Locate Link Browser" under My Documents and asks
for the File Name with Files of Type: Executable Files

Regarding the first problem my research has turned up a similar
problem people have with powerpoint attachments files. Also, I read on
a MS Help site that it
could be related to a "Binder" program or file. The instructions to
repair were nonsensical. 

I looked in Folder Options, File Types (in control panel) and see that
in the first column, "Extensions," the word "None" appears under 20 or
30 File types (including Internet Shortcut).

Required: Instructions and/or web link to fix these (I suspect they are related)


Request for Question Clarification by rainbow-ga on 03 Aug 2006 15:38 PDT
Hi goober46,

Please take a look at these instructions and let me know if they work:

1. To check File Associations, go Start->Control Panel->(appearance
and themes)->folder options, select the File Types tab of the window
that pops up, then find the extension you're having a problem with.
(Check for HTM, HTML, and Internet Shortcut.) For each one, select it,
click Change, choose the desired program (Internet Explorer), check
the box "always use the selected program to open this type of file,"
and OK.

Another thing you'll likely want to do is go Start->Add/Remove
Programs, select Set Program Access and defaults from along the
left-hand side, expand Custom, and choose Internet Explorer (or your
preference) and the default.


2. Go to my computer --> tools --> folder options --> file types.
Click on URL:HyperText Transfer Protocol so that it is enabled.
Click on Advanced.
Click on edit.
Under "Application used to perform action" give this 
"C:\Program Files\Internet Explorer\iexplore.exe" -nohome

Press OK

Now logoff the machine. Log back in and check clicking the hyperlink

Looking forward to your clarification.

Best regards,

Clarification of Question by goober46-ga on 03 Aug 2006 19:16 PDT
Dear Rainbow,

You rock!!

I tried everything; Your first suggestion was a bust because the
Internet Shortcut line in File Tabs had a shaded Change (I think
because there was no file extension to change as it read, "None."

I was able to complete the second part of your answer to "1" and
change the default to IE.

Your suggestion for 2 -- it was already set that way.

To sum up, changing the default to IE seemed to fix everything.

As far as I am concerned, you answered the questions and deserve the
$$$. I am a newbie at this, so please let me know if there is
something else I have to do to get you paid.

Thanks again!!!!
Subject: Re: MS office Pro 2003 XP - Suddenly can't use hyperlinks or desktop web shortcuts
Answered By: rainbow-ga on 03 Aug 2006 22:29 PDT
Rated:5 out of 5 stars
Hi goober46,

I'm glad the information I provided helped in solving your problem.

Regarding my receiving payment; once I post the answer here in the
Answer Box, the credit card on file with Google Answers will be
charged at the end of the month.

Best regards,
goober46-ga rated this answer:5 out of 5 stars
Rainbow rocks! This answer had everything I was looking for: it
explained what to do in step-by-step instructions and cited two places
on the web with hyperlinks to each article.

There are no comments at this time.

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