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Q: Problem resetting my home page ( Answered 5 out of 5 stars,   0 Comments )
Question  
Subject: Problem resetting my home page
Category: Computers > Security
Asked by: bob10-ga
List Price: $5.00
Posted: 05 Aug 2006 11:18 PDT
Expires: 04 Sep 2006 11:18 PDT
Question ID: 752882
I'm having a problem resetting my home page after SpyBot found and
fixed several problems.  Now Symantec has become my home page (I also
run Norton anti-virus).  I'm using IE 6, and when I try to go to
Tools>Internet Options, I receive an error message that says something
like "This operation has been canceled dut to restrictions on this
computer.  Check with your adminstrator."

Well, I AM the administrator and I can't find anyway to get in to make
this change.  I checked to see if there are other administrators that
I'm not aware of (there aren't).

I'm running XP Pro on a Dell 2350 Dimension with 1 G of RAM.

Please tell me how to get back control of the computer.
Answer  
Subject: Re: Problem resetting my home page
Answered By: tisme-ga on 05 Aug 2006 11:27 PDT
Rated:5 out of 5 stars
 
Hello bob10-ga,

Here is the official Microsoft article concerning this problem:

CAUSE
This behavior can occur if the Inetcpl.cpl file is missing from the
Windows \System or %SystemRoot%\System32 folder or if a restriction is
set on the NoBrowserOptions Windows registry value.


RESOLUTION
To resolve this issue, use the following methods in the order that
they are presented.


Method 1: Extract a new copy of the Inetcpl.cpl file
Extract a new copy of the Inetcpl.cpl file from the Internet Explorer
distribution files or reinstall Internet Explorer.

For more information about how to extract files, click the following
article number to view the article in the Microsoft Knowledge Base:
129605 (http://support.microsoft.com/kb/129605/) How to extract
original compressed Windows files
If this method does not resolve the behavior, go to Method 2.


Method 2: Modify the registry
If Method 1 did not resolve the problem, modify the registry:1. Click
Start, click Run, and then type regedit in the Open box.
2. Locate the following key in the registry:
HKEY_CURRENT_USER/SOFTWARE/Policies/Microsoft/Internet Explorer/Restrictions 
3. If a value called NoBrowserOptions exists, delete it. 
4. Restart the computer. 
If this method does not resolve the behavior, go to Method 3. 

Method 3: Repair Internet Explorer
If Method 2 does not resolve the behavior, repair Internet Explorer.

For more information about how to repair Internet Explorer, click the
following article number to view the article in the Microsoft
Knowledge Base:
194177 (http://support.microsoft.com/kb/194177/) Description of the
Internet Explorer repair tool

Source: http://support.microsoft.com/kb/216583/en-us

Good luck fixing this. Let me know if you require any clarification.

tisme-ga
bob10-ga rated this answer:5 out of 5 stars
I haven't been able to try this solution yet, but it's best to start
with the official answer.  Thanks, this is very helpful.

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