I tried to buy gold from swagvault.com and here is the text of my
instant message conversation with them after waiting three days:
Gordon: please will someone help me my order should not be cancelled
You are now speaking with Pamela of Business Enquiry.
Pamela: hi
Gordon: hello i made an order and for some reason your people are
refunding my money instead of filling the order
Pamela: order# plz
Gordon: 3500##
Pamela: k,a sec plz,checking for u now,dont worry:)
Gordon: my paypal payment went thru today i have the transaction
details and the payment number for you Transaction ID: 9AV06549#######
Gordon: i sent two emails stating i was disapointed that i had not
received my order yet and then they started insisting to refund me and
called my transaction a risk
Pamela: hi
Pamela: i checked for u
Gordon: how can my transaction be a risk it is a verified account on
paypal and the payment is fully processed
Pamela: it is for ur safe for ur deliver
Pamela: we advice u using west uinon
Gordon: why west union?
Gordon: why for my safety you are not telling me what the risk is you
are evading my questions with flat answers
Pamela: in fact sir, we found in the district where u order ,there are
some unsafe reason , so for ur delivery's sake
Pamela: use west uinion plz
Gordon: at this point you have my money in your account though what district?
Gordon: what does western union offer me protection?
Pamela: form where u order
Gordon: i ordered on your site with your paypal option with a secure
verified account and the transaction went through without problems
Gordon: now you say that it is unsafe?
Gordon: you dont make sense im sorry
Pamela: district is not the same
Gordon: i even gave you the paypal tranTransaction saction numer here
it is again Transaction ID: 9AV06549##############
Gordon: what district?
Gordon: i will clear any problems for you
Pamela: paypal is safe ,that is ture ,but in ur district , it is
better to use west union
Gordon: but dont you see the transaction has cleared?
Gordon: the money is in your account?
Gordon: Transaction ID: 9AV06549##########
Pamela: yea so we will refund u & give u 5% discount to use west union
Gordon: why isnt that good enough?
Gordon: nobody will tell me
Gordon: what district?
Pamela: sorry there are many reason that i cant clear it for u but it
is better for u
Gordon: what could happen to me?
Gordon: are you talking about the realm ?
Gordon: i cant beleive this
Pamela: sir in ur district there are some one will steal other's paypal to use
Gordon: can i talk to someone on the phone
Pamela: so we advice u to use west union
Pamela: sorry
Gordon: i am gordon ##########
Gordon: is there a phone number
Gordon: in my district there are someone to steal thru paypal?
Gordon: but the pay,ment cleared!!!
Gordon: can i talk to a manager
Pamela: sorry sir we are on ur shoe
Gordon: on my shoe?
Pamela: if u dont use west union , we will refumd u within 12 hrs
Gordon: what if i just use a credit card?
Gordon: i only used paypal cuz your site stated it was safest way
Pamela: west uinion is safe too
]
Gordon: i dont have an account with them
Gordon: is it likepaypal?
Pamela: oh show u how to use it
Gordon: why does it make more sense to use another payment when you
already have my funds????????????????????????
Pamela: We would like to offer you a 5% off discount for taking
trouble to do all this.
Make sure to include your order number and email address with your payment letter.
Receiver Last Name: Cao
Receiver First Name: Ligeng
Receiver City, State: Herndon, Virginia
Once your payment has been submitted, notify us with an email to
service@swagvault.com with the following information:
- Sender Last Name
- Sender First Name
- Sender City and State/Province
- Sender Phone Number
- Money Transfer Control Number
- Amount of Transfer
The above information must be exactly the same as what you provided to
Western Union.
NOTE: DO NOT include a secret question/answer with your payment. It
adds very little security to the payment but can cause a lot of
frustration.
It is strongly recommended that you check the status of your money transfer at
https://wumt.westernunion.com/asp/orderStatus.asp
Pamela: we will safe ur delivery not only the payment sir
Gordon: i am not sending you money until i get a refund
Pamela: yea of course
Gordon: i will expect the gold to be delivered or i will go to paypal
immediately and log a complaint
Pamela: dont log a complaint sir it will delay ur refund
Pamela: it is policy to take 13 days if u complaint
Gordon: not only will you not honor our agreement but you want me to
send more money and you give me lame reasons why i cant get my order
filled
Gordon: my district?
Gordon: you have payment send my order\
Pamela: sir we dont want ur more money
Gordon: you say i might be a theif then you ask me to send more money
Pamela: u can get refund first
Pamela: then pay again with ur order#
Gordon: refund why, i still dont know
Gordon: because i might be a theif scamming you
Gordon: i am a verified account paid in full and you refuse to send my order
Pamela: sir not u a thief
Gordon: how can someone else steal my money
Pamela: we only want to sure ur deliver off theif
Gordon: hoew does western union change anything?
Gordon: that last sentence made no sense
Gordon: off theif?
Pamela: protect ur deliver form stealing
Gordon: my character is named Heilzig in the alliance realm of uldaman
please send the gold to him i am not trying to scam anyone and that is
the correct character to send the gold to
Gordon: protect your deliver from stealing?
Pamela: yea
Gordon: who is my deliver?
Gordon: it doesnt make sense
Gordon: you have my money and will not send the gold that is the
bottom line, now who looks like they are stealing?
Gordon: why havent you refunded the money yet?
Gordon: will i get a refund?
Gordon: you can refund the money immediately through paypal
Gordon: do you have a phone number?
Pamela: sorry
Gordon: sorry about what?
Gordon: will i get a refund?
YOU HAVE BEEN WARNED |