I'm sure people have had this issues before so if you know the
appropriate thread/link where the answer is I would greatly
appreaciate it. So my primary objective is getting ITunes to recognize
my iPod so (eventually with the goal of using my Nike Running Kit.)

I recently purchased the iPod Nano 4gb, then installed iTunes from the
CD (iTunes 6), then updated to Itunes 6.05, then intalled the Ipod
updater so I could put the appropriate updates on my Ipod for the Nike
Kit. Everything worked great the first time and I was able to use the
running kit succesfully.

Then iTunes stopped reconizing my iPod. So therfore I couldn't upload
my running stats to the Nike website, and nor could I change any
songs. I have looked at many articles including "the five 5 R's" and
have tried these many times with no luck. I have tried installing
iTunes from the orginal CD and have had no luck getting iTunes to
recognize the iPod.

Once I have everything installed, restarted, refreshed. I connect my
Ipod through the USB port. The computer recognizes the Ipod in the My
Computer window as "Removable Disk (F:)" and the Safely Remove Harware
icon pops up in the toolbar and recognizes the "USB Mass Storage
Device" and below it the "Apple iPod USB Device" and below that
"Generic volume - (F:)" This information is grayed out and it will not
let me Safely Remove the Hardware.

Also, during this whole saga the iPod has the "Do not disconnect" blinking.

I would be happy to provide you with additional information.  Once I
get my answer if the information doesn't help I may keep request
additional clarification until I get it right.  And once I get this
figured out I will provide a perfect rating...

Hello holdennt-ga, 

I love my iPod, but I truly hate the hair pulling issues that can come
up with them. I had a 20g iPod which started appearing as a removable
drive, and would not be recognized by iTunes. I simply followed these
directions from Apple.com and tada, it was back in iTunes.

Follow the directions, then try to use iTunes again, if this doesn't
work, request a clarification and we will work from there.


These directions are taken from Apple.com.
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651

"1.  Before manually placing the iPod into Disk Mode you should verify
that it has a charge, if not you need to either charge iPod before
continuing or connect it to power. You can either connect it to a
high-powered USB port, or plug the iPod Power Adapter into an
electrical outlet and connect iPod to the power adapter.

2. Toggle the Hold switch on and off. (Set it to Hold, then turn it off again.)

3. Press and hold the Menu and Select buttons for at least 6 seconds
until the Apple logo appears.

4. When the Apple logo appears, release the Menu and Select buttons
and immediately press and hold the Select and the Play/Pause buttons
until the Disk Mode screen appears.

5. Disconnect iPod from the power adapter and connect it to your
computer; the screen on the iPod will change and say "Do not
disconnect"

If you are having difficulty putting an iPod model with a Click Wheel
into Disk Mode, set the iPod on a flat surface. Make sure that the
finger pressing the Select button is not touching the Click Wheel.
Also make sure that you are pressing the Play/Pause button toward the
outside of the Click Wheel and not near the center.

If you are still unable to put your iPod with a Click Wheel into Disk
Mode, use one finger from one hand to press the Select button, and one
finger from the other hand to press the Play/Pause button."

This of course can also be used in reverse to switch from Hard Drive
mode back to iPod mode.


[-- Mother911-ga --]

---

Request for Answer Clarification by holdennt-ga on 14 Aug 2006 17:16 PDT

So I have put my iPod into disk mode and then reconnected it to my
computer.  I have tried this twice and my computer still does not
recognize my iPod.  Is there any other clarification I can provide....

---

Request for Answer Clarification by holdennt-ga on 14 Aug 2006 21:51 PDT

I have tried the disk mode and most of the solutions on the Apple
website and have had no luck.  Believe me, that was the first place I
checked...

---

Clarification of Answer by mother911-ga on 15 Aug 2006 08:57 PDT

When you reloaded the iTunes software, did you remove it through the
Microsoft Add/Remove programs panel, or just delete?

Also, make sure the iPod is not still in disk mode.

While i'm asking more questions, when you disconnect the iPod, does it
work? If not what screen is showing on the iPod?


[-- Mother911-ga --]

---

Request for Answer Clarification by holdennt-ga on 15 Aug 2006 09:20 PDT

"When you reloaded the iTunes software, did you remove it through the
Microsoft Add/Remove programs panel, or just delete?"
I removed the program through Add/Remove programs panel.

"Also, make sure the iPod is not still in disk mode."
I put it back to the regular iPod mode before I tried reconnecting.

"While i'm asking more questions, when you disconnect the iPod, does it
work? If not what screen is showing on the iPod?"
When I disconnect the iPod it works fine.  It goes back to the first menu screen.

---

Clarification of Answer by mother911-ga on 16 Aug 2006 07:35 PDT

What version of Windows are you running?

---

Clarification of Answer by mother911-ga on 16 Aug 2006 07:47 PDT

I know you said you went through all of the Apple.com links,
however...I just want to be sure.

Have you tried the information at this link from Apple.com?
http://docs.info.apple.com/article.html?artnum=93716

[-- Mother911-ga --]

---

Request for Answer Clarification by holdennt-ga on 16 Aug 2006 08:58 PDT

I'm running XP.  I have tried this link with no success.  However, I
will try it again this evening and let you know exactly what happens.

---

Clarification of Answer by mother911-ga on 19 Aug 2006 08:20 PDT

Hopefully this worked and you are out running for joy with your iPod
and that is why you have not returned.

[-- Mother911-ga --]

---

Request for Answer Clarification by holdennt-ga on 20 Aug 2006 20:47 PDT

Sorry mother 911,
I have meticulously gone through each of these steps to no avail.  Any
other suggestions....?

---

Clarification of Answer by mother911-ga on 21 Aug 2006 08:44 PDT

Hi Holdennt-ga,

I was truly hoping you were out running with your iPod.

Meantime, I'm thinking rather then being an iPod issue perhaps there
is a cable issue or a port issue.

So, is the iPod charging when it is connected to the computer?
Also, have you tried inserting the USB into a second USB port?
Last, have you tried connecting to someone else's computer?

As a weird attempt. I also use a secondary piece of freeware software
called YAMiPod. I use this constantly to transfer music from my iPod
to secondary computers. This allows me to have my music on my work
computer, my home computer, my wife's computer and my laptop. Just
make sure iTunes is not running, then run the YamiPod software. It is
a very similar interface and once running this will let us know if you
have an iPod issue, or an iTunes issue.

YamiPod
http://www.yamipod.com

The downloads are available here:
http://www.yamipod.com/main/modules/downloads/

[-- Mother911-ga --]

---

Request for Answer Clarification by holdennt-ga on 22 Aug 2006 17:59 PDT

Ok, so my iPod isn't recognized by other computers.  And also I tried
the YamiPod program and that doesn't recognize the iPod either.  When
I open up the My Computer folder it shows a Removable Disk (F:) drive.
 I'm not sure if it's supposed to recognize the iPod or not....

I would be happy to provide any more clarification.  Can' wait until
we figure this out.....

---

Request for Answer Clarification by holdennt-ga on 22 Aug 2006 18:00 PDT

It just recognizes the iPod as a USB mass storage device....

---

Clarification of Answer by mother911-ga on 22 Aug 2006 19:22 PDT

YamiPod should see the iPod right away, this combined with the fact
that the other computer also doesn't see your iPod brings this down to
the cable and the iPod itself. I really can't recommend anything else
past trying a second cable (if someone else has an iPod you could just
connect quick) and if that fails, you will need to bring your iPod to
the nearest Apple store.

Apple stores take tech calls by appointment, so you can schedule the
time and date you will be there. You can't walk in off the street to
have them check your iPod, but they will check it for free.

[-- Mother911-ga --]

Hello,

I have almost the same problem. Different is that i am able to
download files with other programs to my ipod. I m just dont get a
connection with itunes... I m still working on a clarification. Let
you know when it works.

First I had the problem that my computer doesnt show the ipod at all.
Finally it was solved with a new usb-cable.

maenni

I also had the same issue.  I was able to resolve it temporarily w/
help from apple support, but did not pay too much attention to what
they were having me do at the time and now my computer seems to have
reverted back to the bad behavior.

One thing to mention to the support rep is that there may be a service
running on your computer or an application set to run when you start
your computer that could be preventing your computer from recognizing
devices plugged into your usb ports.  I know that we actually went
into my msnconif settings and adjusted the services and start up apps
and after a reboot I was ablet to see the ipod just fine in iTunes. 
Spyware will definitely cause this as will some applications like aol
and the like.  Make sure and write down their instructions as I
mentioned however, b/c as you open applications over time, they may
default back to auto startup, and services may kick back on.

The apple website, however, did not prove useful at all.  I found it
confusing w/ poor navigation and the instructions weren't clear.  I
also havent' found anyone online that was able to help me as quickly
as the apple rep.  Good luck to you!